Quality Conrol Air of Sarasota Inc

Given the age of my central A/C system—and with potential tariff changes on the horizon—I knew it was time to explore my options. After interviewing five different companies, I can confidently say that choosing Quality Control Air was the best decision I could have made. Here’s why: From the very beginning, Ray Gubelman, General Manager of Quality Control Air, stood out. He was direct, transparent, and willing to answer every question I had—even the tough ones (which I’ll share later in this review). Ray provided clear, informative guidance, offered flexible financing options, and promptly followed up with a detailed quote and installation schedule. On installation day, the Quality Control Air team arrived exactly on time, fully prepared. Two teams were dispatched: John and Torres handled the system installation with professionalism, precision, and great attitudes. They removed the old system and left no debris behind. The second team tackled the long-neglected ductwork. They removed and cleaned every grill, used their powerful equipment (“the Beast”) to eliminate years of built-up dust and grime, and sanitized the ducts thoroughly. I had braced myself for a messy job—but they used drop cloths throughout the space and left everything spotless. In all honesty, I have never been this impressed with a company—especially during such a major home upgrade. Quality Control Air was everything a professional vendor should be: prompt, honest, thorough, and respectful. I also appreciated Ray’s honesty when I asked about a few one-star reviews I’d seen online. He explained that some earlier service issues had prompted a full revamp of their customer service policies—changes I can personally confirm are now making a real difference. He also noted that some negative reviews were mistakenly associated with similarly named companies, which is an unfortunate consequence of today’s online review landscape. It’s because of this honest, outstanding service that I’m leaving this detailed testimonial. Quality Control Air of Sarasota absolutely deserves FIVE STARS—and if I could give them TEN, I would. Based on my experience, I genuinely don’t believe you’ll find a better A/C company in Florida. If you have any questions, I’d be happy to share more. – Tricia Foster

On a routine maintenance call, the tech fabricated information to justify my replacing a UV light in 4 year old unit, to the tune of $685. The rationale was that I had a "wet unit" not a "dry unit" (now know no such thing), and a call to the company, Ray, who informed me that whether a light is needed "depends on the ductwork." Have found out from three other area HVAC providers that these "reasons" were total fabrications. And that a UV light is not essential unless there is an asthma sufferer on premises. Regrettably, I paid them without requesting an estimate and checking first. Every maintenance visit of theirs was an upsell, and I finally succumbed. All on me. However, I do not want others to be taken by these folks.

They came in when I first hired them, and solved my problem right away. They were able to fix a poorly installed UV light that was installed by a different company. They were very good at explaining what needed to be done, and are very fair with the pricing. The dad owns the company, and came out to introduce himself the first time they came to work. We have been using them for about 5 years now.

They were wonderful. From beginning to end they were great.

My A/C went out in June. They gave me a verbal estimate for a new unit. I got other estimates and their estimate was one of the highest. I chose another company to put in the system. They called me to do maintenance and I asked them to put it off since I have new system. They told me the agreement was void since I bought a new unit. They said they were not going to refund the remaining time on the agreement or come out and do preventive maintenance. The owner hasn't called me which I requested a couple times.