Atlas Home Inspection Services LLC

Bill showed up early and took his time performing a very thorough inspection of the home we are purchasing. He was very professional and explained everything as he went along. He had the report to me on the following Monday along with pictures. The report was very easy to read and the pictures were very clear with arrows pointing to issues along with a detailed explanation. I highly recommend Bill to anyone looking for a good quality inspector.

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After purchasing the Big Deal for this provider I got ahold of him once, and he told me that he could not find record of my purchase and that he would have to reach out to Angie's List. I never heard back from him. I have tried to call him since and have left three voicemails for him, including one today.

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He did a four point inspection, which I later found out that I did not need, there was a $149 fee for it, but he said he is going to reimburse me for it since I did not need it. He is a little unorganized, he is also a contractor and it seems that he did not have everything together. He wrote my email address down wrong when he was supposed to be emailing me the information, after I called and asked we found it was just a mistake on taking down the email address.

Very well. Personable, came at agreed upon time and did thorough job

Had I used this inspection report I would have paid more for house insurance than I really should have.

Bill was very professional and punctual. Communicated with us on how to improve our wind mitigation rating with simple and affordable fixes. I would definitely recommend his services to anyone needing an inspection.

Very thorough

Conducted a Wind Mitigation assessment and report.

I purchased the inspection through a deal offered by Angie's List at a cost of $159.00, which I later would supplement with an additional $135.00 because the home's square footage exceeded the maximum square foot size included in the deal. The inspection service owner, William Caprio, contacted me shortly after the deal was purchased and we set a date for the inspection.

On the day of the inspection, we discussed what William would do. (Although he said he was fairly new at this kind of work, he'd had extensive prior contracting experience. For about three hours William went thoroughly over the home both inside and out, using a tablet to record his findings and to take photos. The data he entered in the tablet flowed to an inspection template which he later formatted and e-mailed to me in a PDF document. I needed the completed inspection document quickly in order to make a decision whether or not to buy the home.
Despite several other jobs scheduled in this period, William got his inspection report to me in a day or two. Unfortunately some items which should have been investigated were overlooked or not included. The report, which was to be shared with both brokers representing the parties to the sale, also contained several typos.
When I telephoned William to point out the omissions and errors, he was very apologetic and immediately offered to return to the home the following day (which involved a round trip of about 70 miles!), inspect the overlooked items, include them in the report and correct all of the typos I had highlighted.
The final inspection report was completed within a day and was very well done. (I attributed the earlier errors and omissions to the newness of this kind of work and the pressure of completing the report so that I could use it right away. In any event, the final product was very well done and William worked hard to make it so.)
I gave William a B for his professionalism, but an overall A for his work. The B reflected his relative inexperience at the time and he undoubtedly would earn an A for professionalism today. I certainly appreciated the second effort he put into making my inspection complete. I would hire him again without hesitation for am confident that he would do a great job. I believe I received much value for the money I spent.

We called three days in a row and emailed. We needed a inspection soon since we were coming from out of town just for a inspection. Absolutely no contact from this company.

Our home is 13 years old and since we are not handy ourselves, we wanted a home inspection to identify any possible areas in need of attention. The owner arrived at our house at the pre-arranged time. He was very professional and confident. His openness to our questions (probably rather novice to his ears) and patience in answering us showed his great customer service. He worked diligently taking photographs and detailed notes for approximately 4 hours. The following week we were emailed an extensive, individualized report (41 pages) with an overview and detailed evaluation of the grounds, roof, exterior, garage, and then room-by-room inside. This included plumbing, heating/cooling, electrical, walls, ceiling, etc.
We are now able to put together a plan to maintain our home based on priority and feel confident in doing so.

went good. professional. I had to cover paperwork costs (meaning the report was sent by e-mail). he was timely in scheduling when I could be available.

very good. very professional.

Professional, and able to fit us in at the last minute bc we were flying to town for one day only . Spotted a problem with the AC but would not refer us to an HVAC expert bc it would be a conflict of interest.

We had to reschedule the inspection several times---but, I was in no hurry. The owner came and did the inspection---he spent about two hours. It is a brand new home---so, he didn't have MANY things to site. But, I was happy to have it done--he sent a written report to me, with pictures, which I was able to share with the builder. It was well worth the money--as he found something that needed extra reinforcement in the roof. I wouldn't have known this until it started leaking AFTER the warranty was up!
SO--now, I am just waiting on the builder to make the repair.

William was very professional, knowledgeable, and friendly. He arrived on time and worked efficiently. He even took the time to answer any questions I had, even ones that didn't pertain to the inspection. I would highly recommend.

I recently purchased a rental property and required a 4 point inspection in order to qualify for house insurance. In addition, I wanted a wind mitigation inspection in the hope of lowering my house insurance premium. ATLAS HOME INSPECTION LLC became known to me via a recommendation from my real estate agent. After researching this company on Angie's List, I purchased a $88.00 wind mitigation inspection coupon. I found Mr. Caprio to be very professional, timely, and friendly. He took his time to do a thorough inspection and answered all of my questions in full. He also provided me with many recommendations on how to take care of my new investment. I would highly recommend ATLAS HOME INSPECTION LLC.

Bill was punctual and professional. I had some questions on a problem in the electrical panel and he was really helpful in trying to help me.

There was a lapse in communications. The vendor sent an email that he would contact me on a specific day. That did not happen.
I subsequently applied for and received a refund from Angie's List.
Following that, the vendor did contact me and acknowledge the communications mix-up.

Most importantly, he has offered to do the work for free. To me, this shows that he has integrity.

I was very pleased with the professionalism and thoroughness. He answered all of my questions, and also gave me some very good advice that I was not aware of that would extend the life of my water heater. He found things that I was unaware of, and I greatly appreciate the job that was completed.

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