SANIBEL AIR CONDITIONING INC

Horribly. The system never worked very well...seemed to struggle to cool the space. Then, after a couple of years limping along, we had a major mold outbreak that ended up costing us nearly $100,000 to remediate. The main problem was that the HVAC system was incorrectly installed and calibrated. The air intake was small (instead of large...like sucking on a straw) whereas the air output was large (i.e., reversed), which, coupled with the incorrect setting on the system, led to poor performance not removing humidity. The unit was sitting in a pan of water and the ductwork had standing water in it. It took another company to evaluate it and then correct it all. Sanibel Air wanted instead to try to sell us a UV light add on to address the mold. That would not have worked. So, if I were you, I would be very wary of this company and its poorly trained technicians.

Excellent work, fair pricing

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It has always gone well. The service technicians and the office personnel are all really nice. We use our air all the time and run it really low. They do their best to keep it running at its best. Service is reasonable, emergency calls are available, not too expensive and delivered with a smile. I have never been unhappy with this company and we have been working with them for three years.

Called Sanibel Air for a repair /estimate on the house a/c not working. They arrived as scheduled, and began to investigate the problem. The tech informed us the entire air handler in the garage needed replacing, due to excessive rust and corrosion inside of the components of the unit, and provided a cost of $2800.I informed the technician I would need to think about the project and would contact to set a time for this repair later in the week. I then contacted another local company (Coastal Air), they arrived and within minutes, informed n=me of a $190 repair to the handler is all that was needed. They even informed me this repair would be covered under the manufactures warranty, and I would not even be charged for their service call to the house, as they would bill the warranty work for me.When I contacted Sanibel Air, the owner got on the phone, and when I proceeded to explain what had happened, he started yelling, and in a heated conversation, said I had called him and his company liars, and had NO RIGHT to question the integrity of his company. I would have been happy and not taken the time for this bad review, had he apologized and accepted his employee had made a huge mistake, instead of yelling and trashing my complaint to his company.

Painless and very efficient team