Power Home Remodeling

"Thank you for taking the time to review your experience with Power. We apologize for any undue frustration or inconvenience, as we certainly do not intend to impart these feelings upon homeowners. It is our practice to involve all decision makers in the initial in-home estimate to avoid any miscommunication further down the line. We do this because we respect all homeowners and never agree to a project unless all relevant parties are present. This practice stands regardless of a homeowner’s gender. We understand this can be an inconvenience to some, but by exercising due diligence on the front end of the project, we remove the possibility of miscommunication or mistakes deeper into the project. This ensures that all parties involved are comfortable and aware of what to expect as the project begins. If you have additional questions or concerns, please feel free to contact our Customer Service team at (888) 736-6335, option 4 at the prompt. For more information on our policies and practices, check out or Customer Bill of Rights: powerhrg.com/customer-service/."

"Thank you for taking the time to review your experience with Power. We apologize for any undue frustration or inconvenience, as we certainly do not intend to impart these feelings upon homeowners. The reason you were contacted by a Pennsylvania area code is due to our scheduling and confirmation department being located at our company’s headquarters outside of Philadelphia, however we have regional sales offices all across the country. It is our practice to involve all decision makers in the initial in-home estimate to avoid any miscommunication further down the line. We do this because we respect all homeowners and never agree to a project unless all relevant parties are present. This practice stands regardless of a homeowner’s gender. We understand this can be an inconvenience to some, but by exercising due diligence on the front end of the project, we remove the possibility of miscommunication or mistakes deeper into the project. This ensures that all parties involved are comfortable and aware of what to expect as the project begins. If you have additional questions or concerns, please feel free to contact our Customer Service team at (888) 736-6335, option 4 at the prompt. For more information on our policies and practices, check out or Customer Bill of Rights: powerhrg.com/customer-service/."

"[Member Name Removed] - thank you for taking the time to review your experience with Power. We apologize for any undue inconvenience or frustration, as we certainly do not intended to impart these feelings upon homeowners. We pride ourselves on creating only positive interactions with homeowners even if Power is not the best fit for their remodeling needs. When we meet with a homeowner during the estimate process, we take the time to inform and educate as to the difference between our products and services and those of our competitors, while also discussing the various styles and options we offer. While this may be a bit more time consuming than originally anticipated, it establishes the foundation for an excellent installation experience and one which, on the whole, our customers greatly appreciate. It is true that we require all decision makers to be present in the home at the time of the estimate. Because we respect all homeowners, we never agree to a project unless all owners and relevant parties are present. We understand that this can be inconvenient, but we find that it is the most effective way for us to begin a project without any miscommunications and mistakes, especially given the depth of the information communicated. We want all parties involved to be comfortable and aware of what to expect in the process. As our pricing model stands, we are able to offer steep discounts on agreements signed on our first visit. It is simply more cost effective for us to come to an agreement on price if our customers are ready to move forward rather than making multiple visits. We are then able to pass those cost savings directly onto the customer for their trust in our products and team. If you have any further questions or concerns, please reach out to [email protected] and we’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve."

"Hi [Member Name Removed] - thank you for taking the time to review your experience. We are sorry to hear we did not live up to your expectations. It is true that we require both homeowners to be present for the delivery of an estimate. This is just to ensure that we answer any and all questions regarding the process upfront and are able to deliver the most accurate estimate possible. We appreciate your feedback, and would happily continue this conversation. If you have further concerns, feel free to give us a call at (888) 736-6335, option 4 at the prompt."

"Hi [Member Name Removed] - we are sorry to hear that your experience with Power did not live up to your expectations. We want to apologize for any frustration you may have experienced with your window project. Power offers premium products and services, and because of this, we try our best to communicate openly through every step of each project. Our pre-install inspections exist to ensure that all measurements are correct and that Power and the homeowner are on the same page regarding the project. We do not want to install a window that will not leave you 100% satisfied with the outcome. We are truly sorry for any inconvenience we may have caused, but it wouldn't sit right with us completing a project that doesn't live up to your expectations. If you have any further questions, please give us a call at (888) 736-6335, option 4 at the prompt."