Greggs Automotive Maintenance & Repair Center

"Thank you [Removed member name] for this review. We try to pride ourselves on performing all of our services to the best degree possible. We are of course are in the service business and we must be the best in order to raise ourselves above everyone else."

"Thank you[Member Name Removed]for your review. We hope that everything is working satisfactory for you. It is our honor to provide the services for you our clients."

"[removed member name], Thank you for such a quick and wonderful review. We are firm believers in preventive maintenance and providing our clients the opportunity to keep their vehicles in the best condition possible. It is so much easier using the on line process that allows you to see what we see. Once again thank you for your confidence and business Gregg Marrapodi"

"[member name removed], by the tone of your response I can only imagine that the starter had failed again. If it did then I apologize. It was so full of oil from the ruptured oil filter and we tried to save it. We installed your parts as you requested and we just tried to make you aware of the problems we had found in your brakes system. In fact the brakes were in such bad condition that they were UNSAFE, and the vehicle had no brake lights flashers or tail lights. I thought that the fact that I towed the vehicle back to your home at no cost to you was an indication of just how UNSAFE your vehicle was. I am deeply sorry that you were not happy with us and I hope that you find a repair facility more to your liking. Gregg Marrapodi"

"Thank you [member name removed] for your review. We try to always forewarn out clients of problems that are brewing so that they are not taken by surprise. Some times our cost are a little higher. Part of that is because by using quality parts we are able to provide our clients with our exclusive 36,000 mile or 36 month NATIONWIDE warranty. Gregg"

"[Member name removed], Thank you for gour review of our company. It is our mission to provide quality and accurate repair and maintenance to all of our clients. We appreciate your confidence in us. Gregg Marrapodi"

"Thank you [members name] for this review. Sometimes even when we order quality Delco Parts every so often a bad one slips through. I can only thank you for your patience and letting us resolve this issue."

"Thank you for your review Lee. We try very hard to be as accommodating as we can to meet our clients needs."

"Dear (member name removed), Thank you for your review. As you know most of our clients come to us from word of mouth referrals and happy reviews such as yours. We pride ourselves on our professionalism and most of all our integrity and honesty. This is the reason that we have been able to maintain our "Best of Charlotte County" status and 21 plus years of service in our community. It is always our pleasure to be of service to good people like you. Gregg Marrapodi"

"Dear [member name removed], Thank you for trying us and I certainly do apologize for not performing up to snuff. As we are a small shop with only 2 available racks sometimes a job ties up a lift for longer than we can anticipate. As for keeping the vehicle inside we certainly make those accommodations even if we have to leave another vehicle outside. Punta Gorda is a very safe city and we have never had any acts of vandalism or theft in the last 22 years. If I remember correctly one of our techs had a closing on his new home and had to leave early 2 days in a row. This was not expected and it did push us back. We try very hard to get all of our appointments in and out on in the same day. I am very sorry that we were not able to accommodate you and the fact that it happened to you twice is horrible. Rest assured that we will have a staff meeting to make sure that this does not happen again. Once again please accept my most sincere apologies for not living up to our reputation. Respectfully yours, Gregg Marrapodi"

"Thank you for your review. It's hard to look like the big guys when your in a 2 bay gas station built in 1949, but we have the highest grade of computer diagnostics and data bases for accurate and complete repairs. Unfortunately having access to multiple data bases is becoming more costly thus forcing us to charge a little more. But fixing it the first time is always cheaper than fixing it 2 or 3 times. Sincerely, Gregg Marrapodi"

"Dear [removed members name], Thank you so much for this wonderful review. We try extremely hard to make our clients time with us as stress free as possible. This is why we provide courtesy shuttles to both work or homes. As for our service that is what makes us different. Not only do we use only quality parts we offer an 18,000 mile or 18 month nationwide warranty as well as our 24 month 24,000 mile in house warranty. We can only do that if we are allowed to make the decisions concerning the parts and our qualified techs. Once again thank you for using us and Angies List. Sincerely, Gregg Marrapodi"

"WOW!! Thanks so much for that review. It is wonderful that we still have the ability to WOW our clients. Standard procedure here at Gregg's. Thank's Angie's List and thanks to you for allowing us to show everyone that we are different! Sincerely, Gregg Marrapodi"

"Dear [Member name removed], Thank you for a glowing review. We try very hard to be on top of all the latest and technology and customer service is paramount in our business plan. These reviews help me keep abreast of what's working and what isn't so that we can maintain our standards. Because of clients like you we were once again voted the best in Charlotte County for both Best Mechanic and the best place to take your car for service. Sincerely Gregg Marrapodi"