Sustainable Solutions of the Treasure Coast, LLC

"Dear Keith, Thank you for sharing your feedback regarding your experience with Sustainable Solutions. We appreciate your input, although we regret the dissatisfaction you've expressed. We understand your concerns regarding the thickness of the insulation applied to your ceiling and walls. Our team takes pride in adhering to contract specifications and delivering high-quality workmanship. However, it seems there has been a misunderstanding regarding the application process, particularly in corrugated buildings. Spray foam insulation can present unique challenges in buildings with corrugated structures, and variations in thickness may occur due to the nature of the surface. Nonetheless, we apologize for any inconvenience this may have caused you. In response to your concerns, we initiated contact with the county inspector to ensure that our work met industry standards and regulations. Our intention was to provide reassurance regarding the quality of our workmanship. Rest assured, once we have the inspector's evaluation, we will promptly address any discrepancies or concerns identified. Our goal remains to ensure your satisfaction with the services provided by Sustainable Solutions."

"Thank you for providing further clarification regarding the circumstances surrounding the roof sealer application. We appreciate your understanding and cooperation throughout this process. Our primary goal is always to provide our clients with the solutions they need, especially when faced with challenging situations such as a cracked roof coating. As per our conversation, we understood that you recognized the need for a new roof, and we aimed to assist you by providing a temporary solution with the application of the sealer. Our intention was to address immediate concerns and buy you some time while you explored options for a more permanent resolution. We value your trust and are committed to ensuring your satisfaction with our services. If there are any additional concerns or if you would like to discuss further, please feel free to reach out to us directly. Thank you for allowing Sustainable Solutions to be part of the process of addressing your roofing needs. Sincerely,"

"Receipt was sent back on December 28. Just spoke to customer and he would like to change his comments."