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DAVID WALLER INTERIORS
Designer Interior Lighting Plan, Acoustic Ceiling Tiles - Install, Laminate Countertops - Install,
About us
Family owned and operated since 1973. One stop place for all interior needs from design and product selection to final delivery and installation! We are a Hunter Douglas Window Treatment Gallery Dealer, Mohawk Flooring Dealer, Kitchen and Bath design and showroom. 20%-50% off in-store merchandise. Employees 10-12. Accepts all major credit cards. Financing options available. Ongoing special offers.
Business highlights
52 years of experience
Services we offer
Interior Design, backsplash, blinds, carpet, countertops, custom bedding, custom window treatments, engineered flooring, fabric, flooring, flooring showroom, free design consultations, furniture, furniture showroom, granite, hard wood flooring, home accents, home accessories, home decor, kitchen and bath design, kitchen and bath showroom, laminate, lamps, lighting, marble, mosaic tiles, paint, quartz, silk floral arrangements, space planning, stone, tile, upholstery, wall covering, wallpaper
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.84 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
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| 25% | ||
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Showing 1-4 of 4 reviews
Margaret L.
Nov 2023
David Waller, Jr was unreliable, did not follow through with agreed upon dates, did not show up for meetings with contractors, behaved in an erratic manner. I paid over $2,000 for items and when I decided not to work with David anymore, he said, “ I would rather send the flooring back than sell it to you.” He promised to refund my money. After no refund came, I sent a threatening formal letter and the owner sent a check to me and kept $700 for a “stocking fee” that I never agreed to. I plan on taking them to small claims court just on principle because I do not believe people should behave this way. I do not recommend David Waller Interiors.
B. A.
Mar 2019
Went to lovely showroom, lovely furniture, nice lady at front desk to get furniture for our new house and 2 guest apts. Sadly, after waiting a long time without communication for our table, one of the delivery men pounded on the table in our DR- he didn't know how to assemble it, wouldn't read instructions, or listen to the other guy who was personable & quietly trying to instruct him. They mashed the end of the table & said it was that way out of the box even tho we saw it happen. We sent it back to the warehouse where their false narrative continued: Designer Stephanie actually admitted they told the furniture manufacturer it came out of the box bruised. Stephanie didn't get us good pics of the matching dinette, despite several requests- we gave up/got one somewhere else. She didn't find the rug-which was right under the dining table in their showroom- said she had no idea where to order it & could buy the dirty one and have it cleaned, ew. In all, this young lady seemed too bored to sell us the things we wanted. We should have walked, but by then we want our table. Despite promising to keep us updated, we waited AGAIN for table #2 with no update. We thought we were being smart picking it up ourselves. There is the same guy & despite numerous protestations on my part to get a dolly and get help, he proceeds to push the 4'x6' box on end across the concrete floor, bangs it on the floor trying to wrestle it on a cart, & mashes my wife's hand against the car. I really lost my temper & loudly expletived him to just get away from us. Despite telling Stephanie what transpired, we got no sorry, no nothing, just this expressionless stare. Wow. A lovely show room can't cure poor customer service and complete lack of respect for us & our costly purchase- resulting in damaged merchandise.
Anne V.
Aug 2012
It was difficult getting the job done in a timely manner. However, when the work was completed, it was satisfactory.
Response from DAVID WALLER INTERIORS
"The customary time frame for a kitchen remodel comparable to this customer's is 6-8 weeks after receiving a signed contract and deposit. Admittedly, 6 months is an extraordinary length of time for completion of such a project. This delay was caused in part by the departure of the sales person who started the project. Ultimately, the owner of David Waller Interiors took over the project. Since that time, this company has taken several measures to insure such delays do not happen in the future. More sales personnel have been added, as well as cross training each sales person to be able to fill in wherever there is a need."
Larry E.
Apr 2008
It was very difficult to get wallpaper that was not discontinued. Even when she called the company to see if it was discontinued, it turned out that it had been discontinued. Worse yet, they will not give a refund on an unopened roll of wallpaper. They pass the buck from one person to another. I would not recommend dealing with this company for any reason. The sales receipt was illegible due to crossing out items and rewriting. A new receipt would have been better. Looks like they are saving on paper.
Response from DAVID WALLER INTERIORS
"Unfortunately, and due to circumstances beyond our control, vendors discontinue items every day. By the customers own admission, we called to verify her selections were still available and were told they were. Then after placing the order, we were advised some of the items were no longer available. Unfortunate for all involved, but not something we had any say in or control over. Our refund policy is clearly posted in several places throughout the store. As is the policy for most businesses, we do not give refunds on "special order" items. These are ordered specifically for the customer, we pay for the items and are unable to send them back if the customer changes their mind or orders too much. In this case, the customer provided their own measurements, even though we offered to go to their residence and measure (at no additional cost). We ordered the wallpaper, based on their measurements) and they ended up with one more roll of paper than needed. Had we done the measurements we would have gladly admitted our mistake and "absorbed" to cost of the extra roll. The customer states she felt she paid too much. The price was quoted prior to any deposits being collected or any order being placed. If she felt the price was too high why did she consent to the order?"
Licensing
State Contractor License Requirements
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FAQ
DAVID WALLER INTERIORS is currently rated 1.8 overall out of 5.
DAVID WALLER INTERIORS accepts the following forms of payment: CreditCard
Yes, DAVID WALLER INTERIORS offers free project estimates.
No, DAVID WALLER INTERIORS does not offer eco-friendly accreditations.
No, DAVID WALLER INTERIORS does not offer a senior discount.
No, DAVID WALLER INTERIORS does not offer emergency services.
No, DAVID WALLER INTERIORS does not offer warranties.