Approved ProAbout us
Residential & commercial complete service, installations and remodels...Hot water heaters...(Tankless and traditional), faucets, toilets, gas lines, Backflow Preventers & all plumbing related service and repairs... Additional Phone Number: 386-761-2727 (Port Orange) or 386-252-1000. Also check us out at http://plumbermen.com
Business highlights
Services we offer
Residential & commercial plumbing...( all Phases )..., hot water heaters, faucets, toilets, gas lines,Backflow Preventers( installed and annual testing), Drain lines, Re-pipes ,Additions and all plumbing related issues and installations...
Services we don't offer
Septic pump outs and installations...
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 22
Assorted photos uploaded by Certified Plumbing Services Inc
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 3% | ||
| 2% | ||
| 2% |
Filter reviews by service
While I was out at the hardware store, he finished reconnecting the drain pull on another sink. When I returned to inspect the job, I discovered that the bottom of the cabinet below the sink was moist. I asked him to take a look, and he said that he could also feel the moisture, but didn't see any droplets and, after several tests, concluded that there was no active leak. Most likely he just dripped some water under the cabinet during his repair of the drain pull. There was evidence of a past leak, though, so he said I should monitor the situation and call him if it returns. I know many plumbers who would have said that the dampness was due to an active leak, requiring immediate and expensive repair. Ron gave me an estimate of what it would cost to repair, but said that it wasn't currently necessary.
He billed me for time actually spent working, which was close enough to 2 hours. That included running back to his truck a few times to fetch parts, but again, we can't expect a plumber to carry every theoretically relevant part in his tool case.
I gave his company a "C" for pricing because it's averagish, but not cheap. Personally, I would prefer to have an "A" plumber with "C" pricing, than a "C" plumber with "A" pricing.
I'm sure he could have done the job faster, but I think it's in my own best interest to have someone who is relaxed and focussed on doing serious work, than someone who's rushing to just make it look decent.
Overall, Ron strikes me as one of those outstanding professionals who you meet from time to time, who are more about solving problems than sales talk.
"wow, really surprised at the less than satisfactory comment...They had bought a new dishwasher and called me to install...When i arrived, i was greeted by a woman w a small baby and the family dog...all was fine and had to slide dining room table out of way because the new dishwasher was in the box , in the garage, behind the pool table...I gladly used my dolly and got it into the house kitchen area...i un crated it and proceeded to remove the existing dishwasher that was in the corner installed under cabinet...Did have a tough time removing as opening in cabinet was tight...I ran a new water line and drain line thru cabinet as to insure a good new installation...meanwhile , i noticed the disposal was not working and asked the woman if she wanted that addressed...she said yes and it needed replacement, so while i worked on completing the install of the new dishwasher, she ran up to home depot and bought a new one on my advice...then the husband, [member name removed] arrived home and told me the shutoff valve under the sink was not working so i investigated the situation and found the valve buried so far back into the wall that i would have to cut into back of cabinet and block exterior wall...I proceeded to attempt to repair existing valve to no avail, so i explained the steps needed to replace valve and they declined so, i re established the water to the house and proceeded w finishing the install of dishwasher and new disposal...all went well w the exception that the new dishwasher install was a bit difficult w opening provided and i needed to use longer screws to secure to cabinet top as it was deteriorated ,...i completed the install of disposal and then once again explained the steps i would need to take to fix the valve situation ...all was fine, no leaks , dishwasher tested out good...faulty valve was in tact but wouldnt shut off all the way ( which would not cause an immediate problem, as valve was for the water to the dishwasher and could be addressed when they were prepared to move forward with that issue)...I cleaned up my materials and mess... surely did not notice any screws on the floor as i had retrieved the 2 that i did not use...I spent approx. 3 hrs at their house and all went well , shook hands and offered to take the old dishwasher away for them free of charge but they declined....I really value the comments made about my business and take heart and notice to all my customers needs...I really did feel that all went well with the job and cant see any reason that they stated that they would not hire me again...i will certainly respond and learn from any comments that any of my customers have and do welcome them...But must admit , Was very surprised to read their comments, as the job they had was more difficult than most scopes of work of that nature and i forged ahead and got them taken care of...so sorry for the small screws i missed on the floor...will really keep an eye out in the future...Thank you, Ron Harvley Owner and operator of Certified Plumbing Services, Inc. 386-252-1000."
Early the next morning, Ron was at my door. He got my old heater out and had the new one installed in an hour and a half. He was very professional and courteous. I couldn't thank him enough for coming out on a cold Sunday morning to replace my water heater. I would definitely recommend Certified Plumbing Services and will definitely use them again in the future!
After reading other Angie's List reviews, I called and left a voice mail for Ron pretty early Friday morning, unfortunately I missed him but left a voice mail. I missed his return call due to work. During the meantime, I called several other outfits in the area getting pricing to compare. Before setting anything up I gave him a call back and he answered this time. He was very friendly when we spoke & was apologetic that he couldn't answer my call earlier. He gave me an estimate over the phone, he was already booked that afternoon but had availability Monday morning.
Fast forward a few days, Ron called shortly before arriving and was at my home at the scheduled time. It only took a few hours to install & remove the old hot water heater. I wasn't home but he showed her how to use it & cleaned up the work area. (It was cleaner after he left than it was before he arrived). My wife said he was super nice (not a comment she gives out very often) and was very happy with his work. The final price was slightly higher ($40) than initially quoted because we did not have a drip-pan & there was a slight cost increase to have it installed & run the piping for it outside. This was not unexpected since he gave a blind estimate over the phone and I honestly knew almost nothing about what we had installed or setup. I wasn't there so I don't know if it was required or just recommended, but we wanted one anyways since the old one made a mess when it leaked everywhere.
If I, or any of my friends have a plumbing problem in the future, I know who I'm going to call.
I called the number off of the website (plumbermen.com) for the Port Orange area (386-761-2727). I don't know if the number on Angies List goes to the same person or not, 761-2727 is the number I used.
I found Ron to be extremely professional from start to finish. I don't think I've ever had a service professional respond as quickly before. He told me up front what the cost would be as far as the cost of parts, but didn't tell me the price of his labor until after he finished. He didn't charge me for the drive time to get some parts he needed, though. The total was higher than I expected, but it was worth it to have received the timely, qualified work that Ron provided. Had I had to wait another day, it could have cost me a small fortune in my water bill since the leak was escalating.
I think most of us have had people come to our homes looking dirty and slovenly, and being late, and worse, lying about what was really wrong and overcharging for their services, or even leaving something wrong so they would have to come back at a later date to fix what should have been done right the first time. Ron was definitely not like that! He looked neat and clean, responded almost immediately to my phone call, called to let me know when he was on his way, and was courteous and professional. He said what he would do, and did what he said. He even noticed the handle on my toilet had broken, and replaced that, too! This was one of the best experiences I've ever had with a service professional and I would highly recommend Ron to anyone needing an expert plumber!
I appreciated Ron's communication with me about everything he was doing. He called the day before to confirm our appointment. He called the morning of to let me know he was on the way. He had me check everything he did and explained what he was doing, how he was doing it, and why he was doing it that way. When he had to come upstairs, he always called out to let me know to make sure I wasn't surprised.
He and his work are professional. He has a comfortable personality, listens well, and cleans up after himself. I wish all service people were as good.
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Contact Information
175 Brookside Dr, Port Orange, FL 32128
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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