Super fast response in under 5 min of me requesting a quote from Angie’s List. Made the appointment for 2 days later. Was on time and very professional and didn’t try to upsell me anything. Everything looks new again. Best price from the three quotes I got as well. I will use again and highly recommend

It went great. There were two guys doing the work and they couldn’t have been nicer. The carpet looked great when they were done. The price was very fair.

It went very well. Thank you for the wonderful referral.

They did a very thorough clean.

very happy with the job

They did an excellent job of cleaning the carpets, they really looked new compared to the carpet that was covered by furniture.

Did an outstanding job

Carpet stayed wet/damp for over 24 hours - numerous very wet spots where machine sat for periods of time. Had to use portable machine due to high rise situation. Feel like there is some residue left. Will try another company next time.

They were very good!

One technician came for the work and he left the area very good.

Wonderful experience. Patrick is so good. He went above and beyond. He is very thorough. He is a genuinely, nice, easy person to get along with. I referred him to my daughter in law and she had the same experience.

They were responsive, professional and punctual. Would recommend.

It was fine. It was good. They did what they were supposed to do and it was fine. They are pretty much what they said they are and it's all good. Their responsiveness was pretty good. They came when they said they would. They were good.

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Jamy called about 15 minutes before he showed up and was very pleasant.  The equipment and hoses were very clean and he started upstairs on 3 bedrooms and landing then moved down the 14 step staircase.  Moved to the Master Bedroom and then did 3 area rugs and one cream colored rug that was under our coffee table.  It was badly stained but he did a beautiful job on it.  Then he told us about scotchguard.    The price was fair and we were happy to add on the few small area rugs.  We would highly recommend Carpet Pro and Jamy knew what he was doing.  He suggested we turn all our ceiling fans on and the carpets are nearly dry after 2 1/2 hours.

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Excellent.  We have a large home with lots of tile.  The service man arrived at the date and "exact time" he was scheduled.  He was neat, efficient, had a good system for cleaning, worked non stop for three plus hours and got the tile and grout sparkling clean.

Wonderful Company and Excellent Service. My home has not had a good carpet clean in over 4 years by a professional and had very high traffic area stains. It looks like NEW Carpet and very pleased with the Gentleman who did the work and with the overall customer service. They had (4) Bedrooms, (2) small closets, hall way and living room done professionally in 2 hrs.
Thank You Carpet Pro
Sincerely Norma

I have company arriving this week and wanted to have the carpets cleaned before they arrived. We moved into our house in 2006 and have never had them professionally cleaned. With 2 boys, an aging dog and a senile cat (no joke!) you can just imagine what a mess our carpets were. After reading the other reviews here on AL, I called them last Thursday and they scheduled me for yesterday, 7/1, between 1pm and 3pm.
Around 11:30am yesterday, I received a phone call from the carpet cleaner, a gentleman named Jamey. He informed me that he had finished up the job scheduled before mine earlier than expected and wanted to know if it was alright if he came out early. I told him that it would be no problem, but that I was still picking up a some things.
Jamey arrived a little after noon and after discussing what rooms needed to be treated, what kind of stains were on the carpet, we decided on a "plan of attack" so that while he was cleaning one area, I could finish picking things up off the floors in the other areas. The whole process when very smoothly.
As for the quality of the work? Oh my goodness! Our 9 year old area rug looks like we just brought it home from the store! Colors and patterns that I had forgotten were even in it are now vibrant and visible again AND he was able to flatten out some seriously deep buckling creases as well. Since he had to come back down the stairs after he was done with the hallway, he even cleaned my stairs for no extra charge!
In the end, he wasn't able to get every stain out - but that is no reflection on him or the quality of service he provided. The carpet was just so damaged from being dirty so long that nothing short of replacing the carpet would solve that issue. Would I recommend them? Absolutely. I'm going to start doing yearly carpet cleanings and I can' tell you right now, I won't use any other company. These guys were PHENOMENAL!

Very polite and punctual. Carpets looked great!

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This is the second time I've used this company and once again am thrilled with their work.  They did 4 rooms and a hallway. After he was done cleaning, some of the carpets were still a bit wet due to the material (burber) and I asked him if he would running the vaccumm over it once more to make sure it's totally dry since I have 3 dogs and he agreed happily.  He was able to get them just about 100% dry, there wasn't any dampness in the carpet that you could notice.

Didn't get it totally clean