
About us
Bass Pools maintains the highest standards of project management and workmanship. Our clients receive the most cost effective performance available for pools in the industry.
Business highlights
20 years of experience
Services we offer
Chemical Only Service Available, Repairs, We do not service above ground pools, Weekly and Monthly Pool Service
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.727 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
7% | ||
4% | ||
4% | ||
0% |
Filter reviews by service
Showing 1-25 of 27 reviews
Liz H.
Sep 2020
Swimming Pool Cleaning and Maintenance Service
Great way to find a reliable company. Would use again for future jobs
Donna R.
Dec 2019
Swimming Pool Cleaning and Maintenance Service
Always very friendly and helpful. Very happy that we decided to use Bass Pools for our pool and spa service. Extremely satisfied. Would recommend this company .
Anouk N.
Nov 2019
Swimming Pool Cleaning and Maintenance Service
Brian and his team are fantastic! Very helpful, knowledgeable and very quick to respond. We've very happy with our decision to use Bass Pools for our weekly service. Thank you!
Denise R.
Nov 2019
Swimming Pool Cleaning and Maintenance Service
Always helpful! Quick to respond to emails. They know what they re doing. No problems at all. Extremely satisfied!
Dewayne E.
Nov 2019
Swimming Pool Cleaning and Maintenance Service
Everyone is always pleasant and they do great work!
Joe H.
Nov 2019
Swimming Pool Cleaning and Maintenance Service
I have owned my pool for 15 years and had the same person for 10 years or more but after he retired I found a bunch of pool cleaners worried more about up charging instead of fixing what is creating the up charging , Bass pools quoted me one price and has bent over backwards to make me happy and are still giving me a spotless pool . Sure extra work costs but working to find out the problem is rare . Bass pools is a very good reliable and honest business
John H.
Mar 2019
Swimming Pool Cleaning and Maintenance Service
Professional, Friendly, Knowledgeable and they do Great Work!
Doug N.
Mar 2019
Swimming Pool Cleaning and Maintenance Service
Was needing someone to come out and quote a price for a one time cleaning to get our pool back in proper shape after the winter. Was happy with the price and Brian did the work right then and there. Very friendly and knowledgeable and helped me with a few things that will make maintaining everything easier in the future.
David N.
Jan 2019
Swimming Pool Cleaning and Maintenance Service
Great and fair priced
Donna D.
Nov 2018
Swimming Pool Cleaning and Maintenance Service
Excellent service. Hired for weekly service and my pool already looks fantastic! Dave was the best to get my pool back in shape. Haven't started weekly service but so far everything is great and addressed my concerns. Would definitely recommend this company.
Cathy S.
Oct 2018
Swimming Pool Cleaning and Maintenance Service
Excellent customer service and great job being done... still in the works...so far so good!! Would def recommend this company!!! Very caring demeanor!! Much appreciated!!!😀
Lester J.
Jun 2018
Swimming Pool Cleaning and Maintenance Service
Great communication. Follows through with commitment.
Keawe K.
Jun 2018
Swimming Pool Cleaning and Maintenance Service
The best i have seen in years..... Mahalo
Mark C.
Apr 2018
Swimming Pool Cleaning and Maintenance Service
Very professional listened and addressed all my concerns, my pool is up and running and very clean after their visit. Very reliable and keeps appointments with follow through. I plan on having BASS Pools maintain my pool weekly. Great job Brian! and thank you for your service.
Rick C.
Mar 2018
Swimming Pool Cleaning and Maintenance Service
They were able to do the job within a couple of hours. They did a very good job, plan on hiring them on a bi- weekley basis.
Betty L.
Dec 2017
Swimming Pool Cleaning and Maintenance Service
Very professional
Lenny C.
Oct 2017
N/A
Swimming Pool Cleaning and Maintenance Service
Started out okay, but then went down hill, rarely got a call back when we had questions about the service, pool person stop showing up and bass pools didn?t have the decency to call us with an explanation. This is the second pool company we have tried and both were extremely disappointing.
James L.
Oct 2017
Swimming Pool Cleaning and Maintenance Service
any problems I had they always made right. they seem to have a high turn over on pool guys but always aimed to please. customer service is definitely their strong suit
David K.
Oct 2017
Swimming Pool Cleaning and Maintenance Service
I hired Bass Pool to clean my pool after 7 months of neglect. The pool was in a vile condition. Bass Pool cleaned the pool quickly and made it 'swim-ready', restoring it to a great condition. I then contracted Bass Pool to provide regular maintenance on a bi-weekly basis. They were responsive and their rates were quite reasonable. I highly recommend Bass Pool services to others.
David B.
May 2017
Swimming Pool Cleaning and Maintenance Service
In the beginning all was well then when the REP decided he was needelsewhere, which is completely cool, but maybe have someone that knows what he is doing and check chemical levels and knows how to clea the filter cartridge without breaking the equipment. Rep got rid of 99% of the green but never got Completely blue. Then green came back. I was quoted a price of $150.00 for the green after he came out and seen the pool also quoted $135.00 monthly for weekly visits for pool & Hot Tub last time the tub was taken care of was 3 weeks ago. We received a invoice to get rid the green for $300.00, which was not completed and doubled the quote, and damaged equipment! So if you want to live on the edge and take risks hire them.
Response from Bass Pools
"We never quote green pool in this condition below $300. After the pool was cleaned and brought back to normal the customer disputed our charge, we subsequently lowered the charge to $150. The customer then hired us for monthly service. The customer refused to pay either bill. The pool probably greened out again because we are not able to service pools without the customer paying us."
Nancy S.
Jul 2010
Swimming Pool Cleaning and Maintenance Service
I was very pleased wwhen i discussed terms with Bass Pool Representative. As for recommendations it is too early as they have only been here twice.
Jean G.
May 2010
Swimming Pool Cleaning and Maintenance Service
Very prompt and helpful!
Kathy D.
Aug 2009
Swimming Pool Cleaning and Maintenance Service
So far they have been great. My pool was awful and they having it looking really good in a short period of time.
Kathy J.
Jul 2009
Swimming Pool Cleaning and Maintenance Service
Very quick response. spent a lot of time and effort to get the pool clear again. Easy to contact. Acted interested in earning my business.
Regina B.
Jun 2009
Swimming Pool Cleaning and Maintenance Service
Bobby and Reinaldo both did an execlant job for me. They were very professional and careing about my financial situation. I would recomend both of them to anyone who needs pool services. I want to thank you for working with me. As soon as I get my finances strightened out I will get your pool service. THANKS, Regina
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Bass Pools is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Bass Pools accepts the following forms of payment: CreditCard
Yes, Bass Pools offers free project estimates.
No, Bass Pools does not offer eco-friendly accreditations.
No, Bass Pools does not offer a senior discount.
No, Bass Pools does not offer emergency services.
No, Bass Pools does not offer warranties.