Proactive Claim Solutions, Inc.

I can't say enough great things about Rene and Proactive Claim Solutions. They were immediately responsive and took care of every step of the process. They were professional, responsive and keep me informed every step of the way. I would recommend them without any hesitation! Thanks Rene and Proactive Claim Solutions!

I avoided having to deal with the insurance directly. Proactive knew exactly how to talk to them, and what their responsibilities are. Also, there are a lot of small details that the insurance forgets to include on the claims, and Proactive made sure that all the damages had been covered. My house had a direct lightning hit that damaged the entire roof, water got in damaging ceiling, walls, floors, baseboards and some of the electrical. The very next day, Proactive send us a crew to start drying the walls, floors and the ceiling, as well as covering the roof with a tarp. They came back every day to check on the humidity levels and to check for mold. The removed damaged flooring to speed up the drying. They actually saved the insurance the cost of replacing walls and remove mold by reacting so fast and efficiently. I did not see any of those bills, Proactive passed the charges directly to the insurance. Equipment connected to the electrical was also damaged and Proactive sent their own inspector to check and list all the equipment that needed replacement or repairs. Another inspector came to check for structural damage. The insurance had to append their list of repairs/replacements to meet Proactive findings. Overall, we dealt ONLY with Proactive, which worked on my side, and they did all the talking and paper work with the Insurance Company. The end result was that we received proper funds to restore my house to the condition that I had before the lightning damage. I am very happy with their professionalism and you feel that you are talking to someone who knows the business, and someone that sticks to the rules and regulations, and gets the best for you under the correct conditions.

On December 31st 2015 I had a major sewer back up in my rental property and Proactive responded immediately with their crew and cleaned up the mess. A claim was filed with the insurance company with great results.