About us
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.615 Reviews
Showing 1-15 of 15 reviews
Michelle U.
07/2018
pool cleaners
 + -1 moreIt's awesome! The guy's name is Ray and he is an absolute star! The company's staff is very responsive to emails and phone calls. It's a really nice family runs business.
Description of Work: He vacuums, flush the filter and balances the chemicals.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pembroke Pool Service
Javier D.
06/2018
pool cleaners
 + -1 moreThey are amazing! Very attentive, on time, and show up same day if there are any problems.
Description of Work: They provide pool maintenance and any repairs that are needed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pembroke Pool Service
Nick B.
06/2018
pool cleaners
 + -1 moreIt has been excellent! We have never had any problems. They are very responsive and are quick to answer any questions or concerns I have.
Description of Work: They are our pool service provider, providing weekly pool maintenance.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pembroke Pool Service
george M.
06/2018
pool cleaners
 + -1 moreThey have been excellent.
Description of Work: They re-built my pool, and have since been maintaining it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pembroke Pool Service
John B.
06/2018
pool cleaners
 + -1 moreIt has been excellent.
Description of Work: They provide pool maintenance and some renovations.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Pembroke Pool Service
Stephen B.
09/2017
pool cleaners
 + -1 morePembroke Pool Service has been handling our pool chemical maintenance for almost five years. We do our own cleaning. The pool has always been clear. We have never experienced anything other than great service. Yes, it doesn't take long to test and treat when we do the cleaning. The results have been very good, time spent isn't an issue. When our pump needed a new impeller, the serviceman was out the next day and repaired it quickly at a reasonable cost. After Hurricane Irma, our pool was stained from debris and our pump would not prime. The service man responded within two days, treated and eliminated the staining, temporarily repaired the prime problem and ordered a needed part. Our son-in-law in Miami has tried several disappointing pool services. He would love to find one in his area as dependable and reasonable as Pembroke Pool Service.
Description of Work: Provide weekly pool maintenance
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Response from Pembroke Pool Service
george M.
05/2017
pool cleaners
 + -1 moreI read all of the reviews and quite frankly thought that I would be in a defensive position if I wanted to get my pool refinished. I chose Pembroke Pools because they sounded sincere. I needed a lot of extra work besides the pool refinishing. The project manager (Jose) suggested glass tile and walked me through the process. MY POOL WAS DONE WITHIN A WEEK. The workmanship was outstanding (so an ex-pool rebuilder told me). The pool is beautiful and Pembroke Pools did extra patio cleanup and little things I did not expect! If you have read all the resurfacing reviews out there, please note Pembroke Pools exceeded my expectations - Something very hard to find in south Florida. Never have I been so impressed!
Description of Work: pool refinishing
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
Craig K.
02/2016
pool cleaners
 + -1 moreunknown
Description of Work: Used them for a new pool pump, they did a very good job and acted with professionalism during the entire process. I would definitely recommend them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$750
Response from Pembroke Pool Service
Carol B.
10/2014
pool cleaners
 + -1 moreIn the beginning it was OK. I only stayed with them 6 months. Unfortunately the quality diminished with time. Most visits didn't take as much as 5 minutes. I had to call them back out when the filter wasn't properly closed and I had air in the water return. I feel they would have known that if they had checked before leaving. The cost per month was for chemicals only. No brushing included. They do charge extra for stabilizer which is a necessary "chemical" for the pool. $65 every 6 months so the cost of the 5 minute visit essentially is now $70 or more per month averaged. I felt this was too much for the service I was getting.
Description of Work: Weekly pool service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$60
Kevin B.
10/2014
pool cleaners
 + -1 moreunknown
Description of Work: I like the owner and office staff and they were helpful but we kept having problems with the service guys not performing the requested repairs and service. I was charged for eyeball replacements that didn't occur. They reversed the charges once I brought it to their attention but I never was able to get the repairs done. Pool guy left dirty skimmer traps, test strips, and twice my pool turned green within a day of service. | |I switched services to another company (I won't mention the name as I don't wan this to seem like an ad for another service) that was recommended by my local supply store and really learned how the service was supposed to be. Doing a walk through with the new service, we discovered that Pembroke Pools had left two tabs in the skimmer basket rather than a float and moreover the tabs were still in the sealed plastic wrapper. | |Again, I wanted to like the service...the owner was personable and nice but the actual service lacked the required skills.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$80
Stephen J.
10/2014
pool cleaners
 + -1 moreVery good job. Punctual and efficient. Good quality work. And very nice too. No complaints.
Description of Work: weekly pool cleaning
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$85
Herman G.
03/2014
pool cleaners
 + -1 moreThey were a little expensive and they work they did was not done correctly so they had to re-do it. They work having the pumps installed was double what my current full person would charge. They were very professional.
Description of Work: I used Pembroke Pool Service to install pumps in my pool.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$3,000
Tina D.
03/2014
pool cleaners
 + -1 moreInitial contact for my mom's pool was very informative. Explained what had to be done to get the pool in working condition. asked alot of questions and was given explanation that I could understand. explained the chemicals, the timer on pump , water levels we set up a weekly cleaning to keep up the condition of the pool. The pool technician was informative and friendly and arrived on time and did not seem rushed . explained that the pool would not clear up overnite but in a few days it would look great. as of today the pool looks the best it had in a long time. can't wait until summer to enjoy the pool that is clean! Other pool services have left us with no shows as well as a short visit in and out which doesn't seem like everything can be done during that time.
Description of Work: weekly pool service, for monthly rate. initial cleaning and chemicals started pump
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Luis G.
03/2014
pool cleaners
 + -1 morePembroke Pools has been servicing my pool for the past three years and I have been very pleased. My pool guy always shows up on schedule, which is a pretty difficult quality to find. I am pretty sure my old guy never showed on time if at all. My pool is always clean and ready for my family. I appreciate their great customer service. Best of all they keep my kids happy throughout the summer! I have refereed several neighbors to them and have heard only great things back. If you are looking for great service at a very good price I definitely advise to try Pembroke Pools.
Description of Work: Pool Service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
Carl B.
02/2014
pool cleaners
 + -1 moreSo I called pembroke pools at around 10 o clock on valentines day and they came out right when we scheduled our appointment. After a problem with my last company not showing up this was a great thing. I met with a technician who was the route supervisor who was very proffesional, knowledgeable and in unform. He gave me free estimates on the issues with my filter and pump. The prices of which seem resonable. I was very impressed with the whole expe and I am very happy to be a customer
Description of Work: Started service, gave me free estimates for repairs
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
Contact information
15757 Pines Blvd # 39, Pembroke Pines, FL 33027
http://www.pembrokepools.com/Service hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Pembroke Pool Service is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Pembroke Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pembroke Pool Service offers free project estimates.
No, Pembroke Pool Service does not offer eco-friendly accreditations.
No, Pembroke Pool Service does not offer a senior discount.
Yes, Pembroke Pool Service offers emergency services.
No, Pembroke Pool Service does not offer warranties.
Pembroke Pool Service offers the following services: Pembroke Pools offers complete renovations including decks and Diamond Brite, weekly pool service, all pool repairs including heaters.
Pool construction
Contact information
15757 Pines Blvd # 39, Pembroke Pines, FL 33027
http://www.pembrokepools.com/Service hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM