We needed all new Windows and a sliding glass door. We talked to several
companies. The Window Depot came out gave us a better price then all the
others. They also explained what we needed by law very well. We talked
to Sears last year and it was the same Windows for about $18000 more than the Windows Depot.
The guys came out and did the job like pros. The employees were very
respectful and did a great job all around. I even hit some of the caulk
with window blinds and the guys came back and fixed it.

Jack came out and gave us an estimate on the spot, which was much less than other estimates we obtained.  He did this in one appointment and in contrast took another company two appointments to obtain. 
We appreciated Jack's professionalism and straight forward honest approach.
His crew was hardworking, did an explemplatory job, in a timely manner, and cleaned up every step of the way. 
I am looking forward to my next project with The Window Depot as they do much more than just windows.
I would recommend The Window Depot to anyone who is looking for great work at  a reasonable price.
Many thanks to Jack and his team!

The salesman gave an outstanding in home demonstration of the windows prior to signing the contract and was always available and happy to answer any questions. The installation began when promised and was completed in an excellent manner by installers who were professional and seemed very knowledgeable of their craft. The windows were of the highest quality and did a great job of blocking the bothersome noise from outside. There was no damage during installation and they also did an excellent job of cleaning the area after installation.

In early  June 2012, my wife and I came to the conclusion we needed to replace our 17 year old NuAire Aluminum frame, single pane glass windows. After hearing all the horror stories that some our friends, who have replaced windows, I decided to get as many quotes as I could so I could make a very educated purchase decision.
We had twelve vendors present their product and give us quotes.The Window Depot, LLC, Sales Rep John and owner Jack visited our home, clearly outlined the PGT Vinyl Series 2200Windows, didn't bash competitors windows and with absolutely NO PRESSURE and delivered us a quote for our windows. Of the 12 quotes, The Window Depot LLC came in with the very best price for a very good product.
We signed the contract and placed the order. We were told it would take three to four weeks to manufacture and deliver the windows. The windows, as stated, were delivered at the end of the forty week and a representative from PGT called to say that there would be a slight delay, which I really appreciated. Robert, an employee of Window Depot, promptly installed the windows and left a very clean job site upon completion. We had a couple of small issues that were immediately taken care of by a PGT Rep as well as The Window Depot.
All in all our experience with PGT Industries and The Window Depot LLC has been a very refreshing and delightful experience. I have refered The Window Depot to a neighbor, who has signed a purchase contract, and I will continue to refer The Window Depot LLC. They are a very professional operation who does what they say, when they say and how they say.
Obviously, my wife and I are Very Happy with The Window Depot LLC.
.

We feel blessed by our friends that recommened The Window Depot.

The whole entire process was very professional and timely. I would never even know that they did any work because they cleaned up very well and didn't disturb any of the stucco. Their trim work and caulking was very nice. I can actually say that I didn't have any complaints. The price was comparable to others companies.

Cheaper than other quote by thousands of dollars. Excellent quality product. Quoted to take two days and they finished installing in two days. Very pleased with the way our windows turned out. Workers stayed on point, focused and no mess afterwards. They came back the third day to finish removing the windows and frames.

Do order Simonton Windows

Do not order doors as contractor does not have staff that know how to install them properly

Do not trust contractor to correctly order inspection and have paperwork prior to doing job

Do not pay contractor prior to having everything completed to your satisfaction

Do not expect contractor to return calls after you have paid him

Do not trust contractor's promise of 100% satisfaction guaranteed

I had replacement windows installed in my home.  It was a more difficult than usual installation because of my particular needs. Because Jack, the owner of The Window Depot, took extra time to educate me on every aspect of windows (frames, glass thickness, tempered, insulated glass, gas filled, Low-E, double hung, grills, operating windows, picture windows, warranties, tax credits, etc.), I felt confident in choosing a very good energy efficient vinyl window (Simonton 5500 Reflections series) along with the various options that met my needs. The frame I chose was an integral flange vs. the usual snap-on flange.  I had the stucco removed from the outside block wall opening around the old windows, then had the new windows installed, then had new stucco reapplied to the block.  This more difficult installation is not usually done, but I could not be happier with the finished appearance.  The new windows look like they were part of the original home and are exceptionally water tight. I also needed 3" of drywall reveal on the inside wall opening around the windows for plantation shutters.  This also complicated the installation because some of the wood furring strips on the block wall openings needed to be moved. The Window Depot owner, Jack, was actively involved and cared about every aspect of the job.  Where other window companies and contractors I met with asked for money up front, Jack did not ask for a penny until the job was finished and I was completely satisfied. After I signed the contract, I changed my mind and removed four large vinyl picture windows from the contract.  In their place, I decided to install aluminum framed picture windows (beveled glass corner with no frame) in the kitchen nook overlooking the pool, which was not The Window Depot's specialty.  Since this change would reduce the size of their job, I was concerned that The Window Depot would charge me a penalty.  Without any hesitation, Jack removed the four windows from the contract without any extra charge.  Jack has a heart of gold!  He put my interests above his and was genuinely interested in my complete satisfaction. I would not hesitate to recommend The Window Depot to anyone needing new home or replacement windows.

The Window Depot gave me an incredible price on these windows... they charged me about $4000 less than what four other contractors had quoted to install equivalent or lesser quality windows. I chose The Window Depot largely for the price, but I also checked them out on Angie's List and the BBB and they reviewed favorably. They were also listed on the window manufacturer's website (Paradigm) as a "Diamond Dealer" of Paradigm windows. The installation crew was punctual and professional. The installation took two days, and they did a very nice job on both the installation and cleanup. After the first day I noticed a couple of very minor issues, but I pointed them out on the second day and they were happy to fix it for me... it was really just me nitpicking anyway, but I appreciated that they resolved it for me without any grief. At the end of the second day, the workers discovered that two of the screens had been damaged in transit, so they ordered two new screens which they installed at a later date. Overall I'm very pleased with the work they did and the quality of the windows. I'm so glad I didn't go with one of the other contractors that wanted to charge me $4000 more. I would definitely recommend them to anyone.

We finally good things worked out but it was real nightmare. They had the wrong windows. It took about 3 months to get the job totally done to my satisfaction. Bottom line was that we got some very nice windows for very cheap. They worked with us and worked things out. They came through in the end.

We might possibly use them again in the future.

Got several estimates from window replacement companies. One company I contacted came recommended from a neighbor, they would not give me an estimate unless both my husband and I were home. I declined, as I felt this was a sure sign of high pressure sales tactics. (I later found out they had charged almost double for approximately the same job done on a similar house.) Jack came out to give me the estimate and was thorough and professional. His confidence both in the quality of the windows he installs and his installation staff was clearly evident. The estimate was right in the middle of the others we received, and we decided to go with The Window Depot. One of my main concerns was making sure we not only installed energy efficient windows, but maintained the integrity of the aesthetics of our house, which required the windows match the existing style and color. Not only were they able to match the existing cottage style of the windows, they took a paint sample and did an exact match to the existing color. The manufacturer sent a finished sample to ensure we were happy with the color prior to manufacturing our windows. Additionally, one of the reasons we decided to move forward with this rather costly replacement was that several of the wooden window frames were rotted and we were very concerned about water getting into the house thru the frames. Although the window frame was not part of the standard window replacement, Jack committed to fixing this problem as part of the job. Jack's installation crew lived up to the confidence he showed in them, arriving on time each day and being meticulous with every facet of the install, including clean up. I had thought the process would create a big mess and take at least a week. They finished in 2 1/2 days, and the only thing I had left to clean up was the mess I found under my daughter's bed when they moved it ! Lastly, Jack explained in detail everything I would need to collect both the $350 rebate from my electric company, as well as the $1500 Tax Credit we would be eligible for, including showing me where and how to get the necessary forms. This experience was much more pleasant than I had anticipated, and I would highly recommend Jack and the Window Depot to anyone needing new or replacement windows.