PALM HARBOR MATTRESS AVE

I wake up with pain in my shoulders and back. He is telling me that there is nothing he can do. He has offered to sell me another one at his cost. Now I am stuck with a mattress that they won't do anything about. He said the manufacturer won't reimburse him, so he can't do anything. 9/5/06 I did complain to the BBB and after my second written response Mr. Esposito contacted me personally and we have resolved the issue. (replaced the mattress with another and charged me $100 for freight and $50 for delivery)

TONY WAS VERY KNOWLEDGEABLE ON MATTRESSES AND THE MATTRESS INDUSTRY DIRECTION. HE DID NOT RUSH OUR SELECTION, OFFERING US PROS AND CONS ON ALL THE ONES WE WERE TESTING OUT. HE ALSO MADE US AWARE OF WHAT HE CONSIDERED THE BEST DEALS, RESULTING IN US PAYING MUCH LESS THAN WE EXPECTED TO PAY AND GETTING A GREAT MATTRESS. WE HAVE A NEED TO PURCHASE ANOTHER MATTRESS SOON AND WILL GO BACK TO THIS ESTABLISHMENT. FINALLY, UPON FINDING OUT WE WERE NEW TO THE AREA, HE OFFERED HINTS IN MANY OTHER AREAS TO HELP INTRODUCE US TO THE AREA INCLUDING LETTING US KNOW ABOUT ANGIE'S LIST. I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE LOOKING FOR A MATTRESS.

GREAT COMPANY TO WORK WITH.

HE GAVE ME A WONDERFUL DISCOUNT, THEY DELIVERED THE MATTRESSES AND HAULED AWAY THE OLD; AND EVEN ONE OTHER AT NO ADDITIONAL CHARGE. THEY WORKED THEIR DELIVERY SCHEDULE AROUND MY TIME WHICH IS RARE THESE DAYS. HE WAS POLITE AND COURTEOUS. I WOULD HIGHLY RECOMMEND THEM, I CAN NOT RATE HIM HIGHLY ENOUGH. HE IS VERY PROFESSIONAL, AND FRIENDLY. I HAVE SENT FRIENDS TO HIM, AND THEY ARE VERY HAPPY ALSO.

unknown