Reviews
2.54 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 25% | ||
| 0% | ||
| 25% | ||
| 0% | ||
| 50% |
Filter reviews by service
Showing 1-4 of 4 reviews
LISA R.
Sep 2002
Furniture - Sales
unknown
LISA R.
Aug 2002
Furniture - Sales
unknown
ANDREW M.
Jun 2002
Furniture - Custom Made
WE HAD A PROBLEM WITH LEGS THAT WERE WOODEN IN THE FRONT AND PLASTIC IN THE REAR. WE HAD NO IDEA ABOUT THE PLASTIC LEGS AND TOLD THE SALES PERSON AT THE TIME WE SELECTED THE PEICES THAT WE HAD AN OPEN FLOOR PLAN WHERE THE BACK AS WELL AS THE FRONT WOULD BE VERY VISIBLE. WE HAD TO MAKE AT LEAST 6 CALLS TO THE SERVICE DEPARTMENT AND FINALLY HAD TO TALK TO A DISTRICT MANAGER BEFORE WE WERE TOLD THAT THEY COULD SWAP THE PLASTIC LEGS OUT FOR WOOD. DURING THE WHOLE INCIDENT WE WERE CONSTANTLY TOLD THAT WE WERE IN THE WRONG, AND THAT THE SALES PERSON HAD NO RESPONSIBILITY TO DISCLOSE THE DIFFERING LEGS. FURTHER, WHEN THE FURNITURE ARRIVED, ONE OF THE PEICES HAD THE WRONG UPHOLSTERY ON THE BACK PILLOWS. WE BROUGHT THAT TO THEIR ATTENTION AND THEY SENT US THE SIDE PILLOWS AGAIN WITH THE WRONG FABRIC. IT TOOK 3 WEEKS FOR THE WRONG PILLOWS TO BE SENT. WHEN WE TOLD THEM THAT WE STILL NEEDED THE CORRECT BACK PILLOWS AND ASKED THAT THE ORDER BE EXPIDITED SINCE THEY HAD SENT THE WRONG ITEM PR
CAROL R.
Mar 2002
Furniture - Sales
If I could go up there and stand outside with a sign I would. Ive never dealt with a store this bad.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Carolina Sofa is currently rated 2.5 overall out of 5.
No, Carolina Sofa does not offer free project estimates.
No, Carolina Sofa does not offer eco-friendly accreditations.
No, Carolina Sofa does not offer a senior discount.
No, Carolina Sofa does not offer emergency services.
No, Carolina Sofa does not offer warranties.