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Honest Air Inc

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning

About us

Honest Air, Inc. was established in Palm City, FL in 2001. They are a full service A/C and Heating company with 24 Hour Emergency Service, at No Extra Charge, including nights, weekends, and holidays! The name Honest Air, Inc. came about from wanting to treat people fairly and with respect. The owners daughter actually came up with the name. The entire staff has been hand picked from only the most upstanding, honest service technicians in the business. Keeping cost down and quality high is paramount to the company. The clients’ satisfaction is their #1 goal. The staff tries to explain issues and repair or replacement options as clearly and simply as possible. Additional email: [email protected] Visit us at www.Honestairinc.com

Business highlights

24 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air Conditioning & Heating – Repair, Maintenance, Inspections, System Replacement, Leak Check & Repair, Freon Recharging, Filter Replacement, Emergency Service, & Indoor Air Quality.

Services we don't offer

Ask for Details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 60 reviews

Melanie K.
11/2023
5.0
heating & air conditioning/hvac
  + -1 more
Everything was amazing!
Description of Work: Preventative Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Carol R.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, very professional
Description of Work: A/C replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Honest Air Inc
Thank you Mrs. [Member Name Removed]. We appreciate your business!

Patty M.
06/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The Job that was performed by Cameron A. was exceptional! He went beyond expectations! Polite and very Knowledgable. A pleasure to have in my home. I will ask for him each time! Thank you!!
Description of Work: Over all inspection and clean out of all of our air conditioners! A Great job was Done. Very, Very satisfied! Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg C.
06/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very well - timely and clean up after job completed
Description of Work: New Lenox air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Honest Air Inc
Thank you Mr. [Member Name Removed]. We appreciate your business.

Florence C.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
air conditioner was under warranty, and all parts were changed and repaired. Very professional and not as expensive as other air conditioning company
Description of Work: air conditioner repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Honest Air Inc
Thank you Ms. [Member Name Removed]. We appreciate your business.

Jerry F.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I'm on a contract with them.
Description of Work: We use Honest Air. They did preventive maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dustin L.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They repaired the unit and it is working now. They are always very friendly.
Description of Work: They repaired an electrical piece inside my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HILLARY M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and "honest" like their name, AND prices were lower than other dealers as I got 3 different quotes from 3 different vendors for the same exact unit. I have even had them back with an issue that occurred and they came the same day that I called. I would DEFINITELY recommend them.
Description of Work: Needed new a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Cynthia A.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: If you need a/c work, you HAVE to call this company. Gene and his crew worked tirelessly to fix problems caused by another company's inadequate work. And they did this at a cost that was much lower than we anticipated. Sean, you are my Hero!! Thanks for not giving up, for making sure the job was done right, and for listening to my husbands' stupid jokes! I am going to make sure that ALL my friends and family call Honest a/c in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Honest is your go-to for ac problems. When our ancient AC finally gave up the ghost, Honest gave us the option of temporarily fixing it or replacing it. We opted to replace the unit and Honest had us diagnosed, financed and installed before the big box stores even called to make an appointment. When your Florida AC finally goes, Honest is whonyounshould call.
Description of Work: Replace the AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Edward D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
We called Honest based on the reviews on this site and they delivered. Our ancient AC unit had given up finally and Honest told us we could repair it for $2500 or replace it for $5000. From our initial call to installation, Honest had us inspected, financed and fixed in four days. They installed the new unit quickly and even fixed our outside spigot that had long ago been broken. It's the little things as well as the big things. The final tally was a little higher than expected, but considering the work they had to perform, I have no problem paying the extra. And, we have a quiet, energy efficient unit at last!
Description of Work: Full AC system replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Elaine K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
They provided prompt and excellent service. Initially they offered to try to fix the problem to extend the life of the original unit; however, given the age of the unit we thought it more cost efficient to just replace now. After the job was done, the owner, Gene, came by to inspect the work, and Chris from the office called to do the same. The installation team were professional, worked quickly and were very polite. We recommend Honest Air wholeheartedly.
Description of Work: Replaced the A/c unit and compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Janet S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They repaired a manufacturer defect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They serviced the air and cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: overall mtce. technician sean was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Davd H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
They've been back out 11 times to repair. I fall under warranty. So, that's fine. They're fine. It's just that something is wrong with the system. I don't know if it's their fault or not.
Description of Work: They did Heating and A/C work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Honest Air Inc
Yes we have been out to [Member Name Removed] home several times for the new system we installed. That being said, Honest Air feels that there is a major issue with this system and we are replacing the entire system with a new one at no additional charge to [Member Name Removed]. Customer satisfaction is our number one priority and will do whatever it takes to make this situation right.

Jerry F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
From the moment the technician came to look at my system (am sorry I cannot recall his name) to the end of installation Honest Air was nothing but professional and courteous. They explained everything they were doing, and did not mind even when I watched over their shoulder. They cleaned up any debris they had, and even wore shoe covers while entering my home. The techs were clean cut, well groomed and very professional in appearance. It was such a comfort to place my trust in this company knowing that they stand by their reputation, and that their employees are dedicated to great customer service as well as professional installation.
Description of Work: Replace central AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Janet S.
10/2014
5.0
air duct cleaning
  + -1 more
It was the most perfect install that we have ever been through. I called, on Friday in a panic because our air system went down. I was fully aware that we were not going to make it through another summer with our air conditioning system. The technician was here within the hour to see what was happening. He sat us down and explained that it was on its last legs. So we decided it was time to get a new system. He went through everything with us from a small system (13 Seer rating) to a large system (18 Seer). We knew it was going to be a major cost and was afraid of how to pay for this system. Thank goodness they have financing. We decided on the 18 Seer System. I was also concerned about the electric bill and found out that we would be saving more from this system. We were afraid our old system wouldn't make it until the install date, and I was partially right. I called the emergency number and the weekend tech was out within the hour. He stayed until he had the system up and running (about 3 hours) with no service charge. The installer and technician came out today (10/08/14) at roughly 9:00 am and had our old unit run until they had to finally cut it off. These 2 guys went above and beyond the install. They were very professional and cleaned as they went. They reconstructed and reinforced the air handler box to be able to hold the new unit. We finally got air back on by 3:30 p.m. This system is incredible but the professionalism from the installer and tech was incredible. These guys and everyone that works there has pride in what they do. I feel they were honest about everything they were doing and kept us informed every step of the way. They did not do anything until they had our approval. I would highly recommend Honest Air to do any a/c repair or install. I never felt in any way pressured and forced to use them or buy anything from them. They truly live up to their name. (Plus all the people we have come in contact with at their shop have been very nice and extremely professional).
Description of Work: Installed a complete A/C system to include electrical and reconstruction of air handler box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,371

Diane M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
They came out a couple of different times to complete all of the work. The Techs that came in did an excellent job and were extremely professional. I was told about this company by some of my neighbors and I really liked them and I would absolutely recommend them to anyone.
Description of Work: They had to do some duct work and replace alot of parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carol H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was efficient very tidy and the people were well trained. They were punctual, polite, and quiet.
Description of Work: Installed new handler and air conditioner. They also repaired the platform the handler was on and closed off a vent in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Don F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had to tranfer some money into my checking account,which, of course the bank got wrong, so it took a couple of extra days for the money to arrive and honest air to be paid. They were very patient. Counting the initial call we worked with five tech's and the bookkeeper. All were first class,polite,knowedgeable,terrific attitudes. They wore plastic boot covers while in the house, swept anywere
Description of Work: they first worked on our unit a couple of years ago, told us it was in it,s elder years and did asbout 130 dollars of work (new capacator,and soldered a leak in the condenser to save it for a while. Now it was dead. they went through all options (seers) and had a special on seer 14 (good) for the price of a seer 12. We agreed and in a couple of days one tech arived promply in the morning and prepared the site,the unit arrived,was installed perfectly,and we had air by 3 o'clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Gloria A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They came soon after calling them and completed the repair work. Would certainly use this company again.
Description of Work: They changes out the capacitor and the blower motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Emilio S.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I contacted them to do a summer A/C check on my two A/C units. They discovered and repaired a clogged A/C drain pan (which could have damaged my ceiling) & a overheating/almost burnt out electrical resistor (both issues were shown to me before repairs were done). My second A/C needed some Freon, and they refilled it. They were very professional and courteous. I also joined their preventive maintenance plan which for a reasonable monthly amount they check both my A/C units twice a year and are on call 24/7. I've already used them on several occasions and they've always responded promptly/repaired my issues (thermostat malfunctioning (replaced)). Also, as a member of this plan, they give me a discount on repairs not covered on the semi-annual checks or by the A/C warranty.
Description of Work: Preventive maintenance & repair to A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sonia M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did fine. The quality of work was fine and they did everything on time. There were no problems at all. They did the job exactly as they quoted and there were no issues.
Description of Work: We used Honest Air for replacing our entire air conditioning system in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Olivia K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They do great work, punctual and would highly recommend them.
Description of Work: They installed a new AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

3473 SW Palm City School Ave, Palm City, FL 34990

http://www.honestairinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CAC058508
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning

FAQ

Honest Air Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Honest Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Honest Air Inc offers free project estimates.
No, Honest Air Inc does not offer eco-friendly accreditations.
Yes, Honest Air Inc offers a 3% senior discount.
Yes, Honest Air Inc offers emergency services.
Yes, Honest Air Inc offers warranties.
Honest Air Inc offers the following services: Air Conditioning & Heating – Repair, Maintenance, Inspections, System Replacement, Leak Check & Repair, Freon Recharging, Filter Replacement, Emergency Service, & Indoor Air Quality.
Ask for Details.

Contact information

3473 SW Palm City School Ave, Palm City, FL 34990

http://www.honestairinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day