
Capitol Carpet & Tile - Palm Beach Gardens
About us
Complete Customer Satisfaction: Every customer receives a phone call from the Owner’s mother to ensure complete satisfaction Installation: Our installation teams are certified and trained to bring you the absolute best installation experience in the industry Experience: In business since 1985. Our sales team receives continuous education on products, design and installation methods. Value: Our great prices, our great selection, and our great service equal a superior value that cannot be beat Selection & Stock: A massive in-stock inventory with the latest styles from top industry brands In-Home Sales: Our experienced team will come to your home to ensure the correct product and design to match your lifestyle. Please see our website for our list of very convenient locations in: BOCA RATON (Shadowood Square), ROYAL PALM BEACH (Village Shoppes) BOYNTON BEACH (Boynton Lakes Plaza), PALM BEACH GARDENS (Promenade Plaza). Award winning.
Business highlights
Services we offer
Blinds & Plantation Blinds & Window Treatments, Carpet Flooring, Ceramic Tile, Hardwood Flooring, Installation, Laminate Flooring, Limestone & Granite, Porcelain Tile, Sale, Stone & Marble Tile, Vinyl Flooring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
10% | ||
1% | ||
3% | ||
0% |
"First let me thank you for your comments, because feedback makes our company better. We did not communicate with you in a timely fashion. This is a very important value with our company. We evaluated what happened with your order and have spoken with the people in our organization who dealt with your order so in the future our communication is prompt. We did measure the job incorrectly which is a very rare occurrence. We apologize for the inconvenience. Thank you for the compliment on our installers, their promptness and the quality of the installation. We take pride in our installers and our workmanship. We appreciate the trust you have in us that you would hire us again. As the owner of Capitol Carpet & Tile and Window Fashions if you need anything in the future you can contact me directly at [email protected]."
Carpet was installed incorrectly. Was reinstalled and now has to be done again as it was installed incorrectly.
"Thank you so much for your feedback. As per our conversation on 12-12-14 we are scheduled to replace your carpet on 12-22-14. We sincerely apologize for the inconveniences you have experienced because of some of the errors on our part. We take full responsibility for these inconveniences and the proper people in our organization have been spoken with to avoid these errors in the future. We also want to schedule a date to take care of any grout left on tile issues. I personally look forward to your call back as to when we can do that at your convenience. As the owner of the company I will take care of scheduling anything you need to your complete satisfaction. Sincerely, Lou Morano President"
Eddie Bedoya and his crew did an exceptional job with the demolition and install. They showed up on time every day and made sure that they kept the job clean, organized and on schedule. The crew worked around our needs to stay in the home during installation and they were cleaned up and gone promptly by 6pm each evening. The job took exactly as long as quoted. We were very impressed with the fact that Eddie called after the job was complete to be sure that we were satisfied. We also received a call from Capitol Carpet and Tile asking the same questions.
This company understands customer service and they made it a point to let us know that we were valued customers. We would absolutely use Capitol Carpet and Tile again in the future.
Licensing
State Contractor License Requirements
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