Gentle and Kind Pet Sitting Service
About us
Cost is determined by the job. Family owned & operated.
Business highlights
Services we offer
Pet Sitting, feeding & watering, grooming, house sitting house cleaning.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 3% |
"In response to your positive review, thank you I enjoyed taking care of your kitties for you, and I'm looking forward to taking care of them again for you in a couple of months. Thanks again, [Member Name Removed]"
"Thank you for the nice review, and I'm also happy that your kitties have warmed up to me. I'm sure they will feel even more comfortable as they get to know me better. Thank you again [Member Name Removed]"
"In response to your negative review. I was unable to look at my client reviews for quite some time, due to a website issue Angies list was experiencing. Until just recently, upon looking over your review. It seems to me,that it is lacking some important details. For example: all of the other texts with pictures attached informing you of how your pets were doing throughout the 4 day's you were away. I honestly believe the poor review you gave me concerning my professionalism, has very little to do with a "kitty cold going around" but, rather you being upset with me concerning my deposit policies. I explained several times in the past to you, that my clients book me months in advance especially during the Holidays, and that deposits are vital in order to keep my business in operation. Before you left on your Thanksgiving trip. I explained to you that I would fulfill my pet sitting obligation to you and your pet's for those 4 day's, but that you would have to find someone else to take care of your pet's in the future, because it is too difficult dealing with delayed deposits, and last minute cancellations. As far as as your key , yes I did leave it hidden for you in the same place you had left it for me in the past. Respectfully, Kelly DeLecce Owner of Gentle and Kind Pet sitting Services"
"Thank you so much for your sincere review. You are correct, I Love what I do. It really makes everything worth while when your clients think so highly of you. Thanks again, Kelly"
"Thanks again, for yet another nice review.I always enjoy taking care of your babies. Kelly"
Kelly did a wonderful job taking care of our pets and our home. One of our dogs is a grouchy older dog that has doggy Alzheimer's. He can be as sweet as pie one minute and wonder who you are the next minute...Kelly worked with him and communicated with us on all the issues and he was a very happy boy. She really understood what was going on with him.
We also have a 3 year old miniature schnauzer and an 11 year old cat....they all loved Kelly, she is a pet whisperer.
We think of our pets as members of the family...or should I say our babies, we felt very good knowing that Kelly was taking care of them.
She communicated well and was very professional from the start, we had an initial interview at no charge and then the day before we left she stopped by again just to let the dogs see her again.
She will text you with information about her visits....we had 3 visits a day...she also called if she needed any information or had concerns. She took the dogs for 2 walks each day which they loved!!!!
Kelly also took care of the trash and mail, put lights on and off etc. She offered to pick up medication at the vet too.
We are so happy that we have someone so wonderful to take care of our pets, we can plan vacations and feel like everything at home is safe and that our pets are happy and well cared for!!
"I would like to say thank you for this wonderful review. It definitely makes me feel proud to know that you feel the way you do. Trust is everything, and thats a fact. Looking forward to taking care of your babies again soon. Sincerely, Kelly"
"Thank you for such a nice reveiw, and Im glad that your first experience with a pet sitter since you moved to florida was a pleasant one, and Im certainly glad you chose me. Sincerely, Kelly"
"Thank you,[member name removed], I do indeed appreciate my clients feeling as comfortably as they do, leaving their pets in my care. I enjoy taking care of your babies for you, and I can't wait to meet the new addition to the family. Sincerly, Kelly"
I called Kelly, and we talked on the phone, she informed me of her daily rate, which was a fair price,
stranger.
Kelly texted my cell phone and answered promptly when I texted her, she informed me of the dogs day, and for me it was just what I needed to hear. She made our first time using a pet service very easy.
I would use Kelly's services again, and would highly recommend her. She loves her job, and it shows, my dogs felt very at home with Kelly.
"Thank you, thank you, and I'm certainly glad you feel the way you do. Sincerely, Kelly"
The last time I had a day?s notice that I had to leave and she was right there and also cleaned my living room and kitchen for me. She watches my three dogs, she comes over once a day ? because I leave the water and food out for them and they have a doggy door with fence. So, she just comes over once a day to make sure they?re okay and plays with them, gives them lots of attention, sits on the sofa with them so they?re happy.
"Thank you, I love your dogs, their so cute and friendly, and a joy to take care of. Sincerely, Kelly"
"Thank you for such a sincere review, This job is challenging but at the same time in many ways rewarding. although there is one correction I need to make. I do not charge by the hour but by the job. Thank you Kelly Owner of gentle and kind pet sitting services."
"Thank you for such a nice and sincere review. I feel the same way about you and your wife. You both are such wonderful, caring,and loving pet owners, and now I know why your animals are just as wonderful. I enjoyed taking care of them all..Sincerely, Kelly"
The visits I requested Kelly make were 1 visit Friday evening, 4 visits Saturday, and 2 visits Sunday morning. Kelly requested our permission to make an 8th visit immediately after my husband and I left on Friday so she could bring Sara and introduce her to my dogs.
Kelly does a wonderful job. She and Sara really treat my pets like their own, and always leave a written report of how my pets were during her visit. Kelly also always requests that I text her when we arrive home so she knows Obi and Revan are once again in my care. She really makes me feel like my dogs are part of her family too. I have no worries leaving Obi and Revan in her care when my husband and I are gone.
Additionally, Kelly is really good about returning phone calls, which I greatly appreciate. I tried to contact several services before originally contacting Kelly, but she was the first person to return my call, and did so within a few hours of my leaving a message.
"Thank you for this wonderful review, we truly appreciate your business. Respectfully Kelly and Sara"
"Thank you for your review, we appreciate it. Respectfully Kelly and Sara"
When we told this person our needs she was told us she did not have it in her "heart" to do it. Clearly she was upset about crating the dogs.....I guess because she did not say. She was Odd or hesitant in her response. This one really caught us off guard on how she acted.
"In response to your negative review. I'm sorry you feel the way you do, but your absolutely correct by saying that "It was not in my heart to let your dogs out of their crates only twice in a 24 hour period of time.I feel that I was being very honest and up front by telling you that I have extreme difficulties crating any animal for that period of time I also mentioned to your wife that their may be other pet sitters out there that may not have a problem with that but, I am not one of them. Respectfully Kelly DeLecce Owner of Gentle and Kind pet sitting Services"
We moved to Florida just six months ago and it took us a while to find someone we felt comfortable leaving our dogs with. Kelly has done a spectacular job of taking care of them. Very professional and really loves the animals. I feel very confident having her take care of the dogs and watching over our house. I would recommend her to anyone and feel so thankful that we found her.
"Thank you for the nice review, we truly appreciate it. Kelly and Sara"
I have a security system so I can look into my home and also see what time someone walks up to my home and when they leave. They always stayed with Tommy and Spencer just at 1 hour. Every time they came they took both the boys for a walk and Kelly even got down on the floor to play with and love on them.
Both of these little Papillions are rescues so it was so important for me to know they were getting TLC. I will NEVER use anyone else other than Kelly and Sara to look after my little boys.
Many thanks Gentle and Kind Pet Sitting Services, you really lived up to your name and your promise. I will tell everyone I know about you.
"Thank you for such a nice review, we are happy when our clients are happy. Respectfully Kelly and Sara"
Licensing
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