Gentle and Kind Pet Sitting Service

Was nice at first. Complained about people not tipping or no tip. Asked for half the fee before starting service thenumber demanded rest on first visit before job complete. Wanted tips in cash left on first visit. Cashed all checks same day she received. Bragged how she cleaned cat and dog poop from yard and litter box also sweep house and keep neat. Actuality she did not sweep, (not her job but don't say you do and don't]), nor clean dog poop and then complained that yard was full of dog poop and was discussed by it on her shoes. Brought her grand daughter with her which I asked her not to leave her alone at anytime at house yet she would go outside with dogs and leave her inside. Liability was my issue if she got hurt. Next issue was times. First day was good but then started to come early like 5:30 am and 8pm throwing off pet schedules. Told use our food choices for pets were very bad, food container was inappropriate, veterinarian was wrong choice, food bowls were wrong. How did we know this? We have security cameras inside and out with voice recording. This also was a big issue with Kelly. Older dog is 11yr old German Shepard retired service dog of my husbands and has a blatter issue. Pads on floor got changed but dirty thrown in washer for us to run. That stunk up house when we got home. We call on pets and no less than three hour delay even when we saw her at house live. When she did call it was with a rude attitude. Last day she told us she could no longer watch pets under the deplorable conditions. In our opinion she appears to be unstable in action and demeanor. Recommend using anyone else.

Kelly was great. She texted me each day and sent pictures of the cats. there was excellent communication between us before we left and after we got back. there were no surprises and the cats were fine. Everything was spic and span when we got home. Litter box was clean, no dirty dishes or cat food cans sitting around. She gave me feedback about what they liked to eat and what they did not. My cats also get probiotics and digestive enzymes so they don't throw up and these were mixed into their food daily.

Kelly is the best pet sitter we have ever had. She takes fantastic care of our two cats. Our cats are easily spooked and don’t care for new people, but Kelly has warmed up to them very quickly. She makes sure to spend time with them while we are away and texts us updates so we know all is well. I highly recommend her!

At first Kelly was great. She would always ask if any of our animals had changes in their health and if so would come by before we left on a trip. I loved how she would bring her granddaughter with her so she could play with the cats. I've used Kelly for years and we had a misunderstanding and her professionalism wasn't nice. She took care of my animals over Thanksgiving and we had a kitty cold going around. I received a 1 message regarding one of my pets but not the other and of course like any concerned pet owner I replied back with no response then called and didn't get an answe. Now I'm getting really concerned about what is going on so 1 more text and phone call later Kelly finally calls me back and wasn't pleasant at all. She yelled at me because she had been up since 4;30 and told me to stop blowing up her phone. I explained we were concerned and that I didn't get the first text which her response was yeah right. I also requested that she not leave the key anywhere and to please hold onto it until we got home in case something were to happen. I come home to the key being left outside after being asked not to do that. As I stated before Kelly is great unless you get on her bad side then you will see the side of her that we just experienced

She does a fantastic job, and I am impressed with everything that she does! She has been taking care of my animals since 2005. I have a feral cat, and Kelly takes such good care of it, she's an animal whisperer!

Kelly is excellent and an obvious animal lover. She has been taking care of my two dogs when I have to travel since October. I will definitely be using her services from now on. She even made a Christmas card for me with my pets in the picture. She sends me updates to let me know how it is going and even pictures. My dogs love her and so do I.

We felt very happy and confident leaving our animals in Kelly's care while we went out of town. She is very thorough and reliable regarding the specifics of our dog and cats daily routine. She sent frequent updates of her visits and was prompt in responding to all of our communication. We will definitely call her again next time we need her services and would easily recommend her to anyone else who needs pet sitting.

Kelly was fantastic! After we contacted her she came out to meet us (and our cat.) She was very thorough spending nearly an hour with us, writing down all the particulars of taking care of our cat. We could really tell that she loves what she does. During our trip she texted us an update nearly every day including pictures. She even put our garbage and recycle bins out for us while we were away. We will definitely be calling on Kelly again for our next trip.

Kelly did a wonderful job taking care of our pets and our home. One of our dogs is a grouchy older dog that has doggy Alzheimer's. He can be as sweet as pie one minute and wonder who you are the next minute...Kelly worked with him and communicated with us on all the issues and he was a very happy boy. She really understood what was going on with him. We also have a 3 year old miniature schnauzer and an 11 year old cat....they all loved Kelly, she is a pet whisperer. We think of our pets as members of the family...or should I say our babies, we felt very good knowing that Kelly was taking care of them. She communicated well and was very professional from the start, we had an initial interview at no charge and then the day before we left she stopped by again just to let the dogs see her again. She will text you with information about her visits....we had 3 visits a day...she also called if she needed any information or had concerns. She took the dogs for 2 walks each day which they loved!!!! Kelly also took care of the trash and mail, put lights on and off etc. She offered to pick up medication at the vet too. We are so happy that we have someone so wonderful to take care of our pets, we can plan vacations and feel like everything at home is safe and that our pets are happy and well cared for!!

The provider came to our house about a month before our trip interviewed us and the cats took notes and pictures of our cats. She watched the cats for 3 visits while we were out of town. We felt very comfortable with her as she was our first pet sitter since moving to Florida. She is going to sit for 6 days next month. Many follow ups to make sure we got home. She took pictures and made easter cards for us from the cats. High Recommend.

We couldn't be happier. She is very reliable. It is difficult to leave your home to a stranger, but she made us feel safe providing this care. She sets the burglar alarm, checks the whole house, sends us updates and texts with a picture. The peace of mind is invaluable. We found her on Angie's list and that service alone is worth the price of belonging. Thanks!!

I would highly recommend Kelly(Gentle and Kind Pet Sitting Services). This was our first time using a pet sitter, and were very nervous. I checked on Angies List, and found Gentle and KInd Pet Services, Kelly had many reviews, and I knew she had to be good. I called Kelly, and we talked on the phone, she informed me of her daily rate, which was a fair price, We set up a date, before my husband and I were going, (we took our grandson to Disney)Kelly came and met our two black labs.She was very professional, and asked a lot of questions, she wanted the dogs to maintain their same schedule, and feel like nothing was different.I confirmed with Kelly the day before, and she made a point to stop by that day so the dogs would not feel like she was a stranger. Kelly texted my cell phone and answered promptly when I texted her, she informed me of the dogs day, and for me it was just what I needed to hear. She made our first time using a pet service very easy. I would use Kelly's services again, and would highly recommend her. She loves her job, and it shows, my dogs felt very at home with Kelly.

The last time I had a day?s notice that I had to leave and she was right there and also cleaned my living room and kitchen for me. She watches my three dogs, she comes over once a day ? because I leave the water and food out for them and they have a doggy door with fence. So, she just comes over once a day to make sure they?re okay and plays with them, gives them lots of attention, sits on the sofa with them so they?re happy.

Kelly's been fantastic! She charges by the hour ($15-18) not by the dog, and it's a reasonable price. She gets along with the dogs very well and it's obvious that she loves her job! I'll actually be having her stay overnight for the week. I'd absolutely recommend her! I can't say enough about how amazing she is.

Kelly is amazing! We have used her a number of times since February and have been extremely pleased with her services. She goes above and beyond by texting and calling to keep us updated on our "kiddies". She takes it upon herself to bring in mail, packages, etc. She provides all meds that the pets need and give all of them love and affection. The animals love her!! Highly, highly recommend her!!!!!

Kelly is great. I've been using her service for awhile now. This was the first time her granddaughter Sara stopped by since Kelly herself was unable to make all the visits. The visits I requested Kelly make were 1 visit Friday evening, 4 visits Saturday, and 2 visits Sunday morning. Kelly requested our permission to make an 8th visit immediately after my husband and I left on Friday so she could bring Sara and introduce her to my dogs. Kelly does a wonderful job. She and Sara really treat my pets like their own, and always leave a written report of how my pets were during her visit. Kelly also always requests that I text her when we arrive home so she knows Obi and Revan are once again in my care. She really makes me feel like my dogs are part of her family too. I have no worries leaving Obi and Revan in her care when my husband and I are gone. Additionally, Kelly is really good about returning phone calls, which I greatly appreciate. I tried to contact several services before originally contacting Kelly, but she was the first person to return my call, and did so within a few hours of my leaving a message.

Kelly would come let my dog out and play with him for a long time. She was also able to cover in an emergency and is very flexible. She goes above and beyond.

Well, I was shocked with the response from this provider. We have two Doxies that we love and cherish. One of them struggles being left out in the house during the day so we crate both of our pride and joys! We were asked what type of services we would like and we told her we would need at least a couple of visits a day and allow them to run, play, eat, and drink. This would seem a fairly normal request.....We have tried the kennels and we just hate to go to the kennels with them. They come back so tired and sleep for a couple of days straight.... When we told this person our needs she was told us she did not have it in her "heart" to do it. Clearly she was upset about crating the dogs.....I guess because she did not say. She was Odd or hesitant in her response. This one really caught us off guard on how she acted.

We moved to Florida just six months ago and it took us a while to find someone we felt comfortable leaving our dogs with. Kelly has done a spectacular job of taking care of them. Very professional and really loves the animals. I feel very confident having her take care of the dogs and watching over our house. I would recommend her to anyone and feel so thankful that we found her.

I have a security system so I can look into my home and also see what time someone walks up to my home and when they leave. They always stayed with Tommy and Spencer just at 1 hour. Every time they came they took both the boys for a walk and Kelly even got down on the floor to play with and love on them. Both of these little Papillions are rescues so it was so important for me to know they were getting TLC. I will NEVER use anyone else other than Kelly and Sara to look after my little boys. Many thanks Gentle and Kind Pet Sitting Services, you really lived up to your name and your promise. I will tell everyone I know about you.

Kelly is the best pet sitter I've ever had, and I've had to fire some. She loves animals and gives them time and love when she comes to feed them. She also waters the plants and picks up newspapers, mail, etc.

Very satisfied with the service that Kelly provided, she went above and beyond all expectations. In fact she even took the trash and recycling out, which we had never discussed her doing. To prove how magicall Kelly is with animals, she left an Easter photo of Marley, wearing bunny ears. I cannot fathom how she was able to get Marley to hold still long enough for that. Also, Marley was not eating, so she took it upon herself to go out and buy can dog food to mix with the dry. The only bad with that is Marley is still looking for the wet food.... But has come back to eating normally. It is nice too know that She was concerned enough to make sure Marley ate while we were gone. It was very apparent that while we were gone, Kelly took great care of Marley and our home. I know that the next time we plan a trip, we will be calling Kelly first. Her service has won her a loyal customer.

This is the second time I had Kelly and Sara watch my dogs. They are terrific. Not only do they treat my dogs like their own, they even swept up the dog hair and had to deal with a cranky neighbor. I wouldn't use anyone else. My dogs love them.

Kelly is awesome! She really loves my pets. I believe she cares for them the way I do and I trust her completely.

Kelly was excellent. I had called several other pet sitters in my area, but she was the only one who returned my call. I have two Tibetan Terriers, Obi and Revan, who are both 2 years old. Obi is very friendly, but Revan is very afraid of people, and men in particular. He'd never been aggressive, but would growl, run, and hide whenever meeting someone new. I conveyed my concerns to Kelly, and she immediately suggested coming for two initial visits, the first two weeks ahead of the date my husband and I would be away, and the second the day before when we'd be gone. The idea was to introduce her to Revan on the first visit, and he'd hopefully remember her on the second visit, and not be too freaked out. Kelly visited a total of 10 times while my husband and I were away. Revan did very well, and although he started out scared, by the last visit he didn't run away from her when she went to leash him for a walk. Kelly was very good with him and Obi, and it was obvious she really cares about animals. She spent about 45 minutes with my dogs at each visit, and fed them twice a day. On the last visit, she wrote up a report about how the dogs had been and what she'd done with them each visit. She also told me that she is willing to give medications or shots at no extra charge, although this was not a service I needed. We were very happy with Kelly, and will definitely be using her services again in the future.