The Groutsmith of Central Florida logoApproved Pro
Approved Pro

The Groutsmith of Central Florida

4.5(
85
)
Ceramic Tile Service, Floor Cleaning and Waxing, Flooring,

About us

We are America's Tile and Grout repair and restoration expert. We clean all types of floors and seal tile and grout and can offer a 10 year warranty. We also repair and restore showers at a fraction of the cost of replacing. In addition to these services we also offer hollow tile re- bonding, replace broken tile, and sealing of granite counter tops. We are locally owned and operated and licensed and insured. **CHECK OUT OUR NEW NONSLIP TREATMENTS FOR FLOORS, SHOWERS AND ANY OTHER WET AREAS**

Business highlights

33 years of experience

Services we offer

Grout and tile cleaning, repair and restoration, granite, marble and natural stone cleaning & sealing.

Services we don't offer

We do not install new floors, we do not do anything with wood floors or install shower enclosures.

Amenities

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
  • CreditCard
Our recent projects
  • 14
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    Assorted photos uploaded by The Groutsmith of Central Florida

Reviews
4.585 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
5%
2
4%
1
6%
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Showing 1-25 of 85 reviews
Ronald S.
May 2024
1.0
Ceramic Tile Service
$79,500
The grout color sealing job did not last two months. The grout stains are returning and continuing to worsen over time. I paid $700 for this job. I called to file a warranty claim and their response was they will come out when they in the area which apparently is not very often. How interesting as they were out the next day for the initial job. Why should customers have to wait months to get the problem remedied? Constant calls result in we will get to you. Stay away from this company!
Response from

"Mr. [Member Name Removed]; Looking at your file we have attempted to schedule a resolve with you 3X and your schedule did not permit. It is a holiday weekend. We will reach out to you next week and hopefully schedule a visit to take care of your issues. Mike"

Pat D.
Dec 2023
1.0
Ceramic Tile Service
$74,500
Don't bother with this solution. They don't remove bad grout and regrout. They only treat the mold with something superficially and then paint a stain over it. BUT IT COMES BACK! AND THEY NEVER GOT ALL OF MY SPOTS FROM THE GET-GO. They did come back three different times to try to make it right. As they were unsuccessful, I wanted my money back. They refused. We wasted our money.
Response from

"Mr. [Member Name Removed]. Your Shower floor has moisture under it that is causing the dark areas. We have offered to cut out the grout to let it dry and fix but your wife declined."

Jodi M.
Nov 2023
5.0
Pool and Spa Servicing, Bathtub Restoration
Yes, I recommend this pro
Excellent!
Response from

"Thank you so much for having chosen to work with our company."

John G.
Jan 2021
1.0
Ceramic Tile Service
The job is incomplete. It was scheduled to be completed in one day. The office called the morning of the job and said their were vehicle issues and they would be delayed. When they arrived an hour late I was told the guy who was supposed to do the tile and caulking work was not coming and I would have to reschedule. they tried to collect for the entire job but I did give them a check for work performed. They told me their technician would be there the next day. I canceled my day to stay home again. At 9:00 AM the next day I got a call that the technician had a migraine and was not coming. I cancelled payment on the check because my invoice says Payment will be made upon completion. The owner called and gave me an ultimatum to refund the partial payment AND they will be there Friday to complete the work if I do so. This after I told him my only availability this week was Thursday morning. This after I sat home two days for him. Even tried to blame it on COVID. I have a contract that calls for completion of work for payment, not partial payments in stages. Window is closing to complete this work.
Response from

"Good morning Mr. [Member Name Removed] we apologize for the inconveniences caused, and we appreciate your working with us for a completion date of the services."

Reed C.
Sep 2019
5.0
Ceramic Tile Service, Floor Cleaning and Waxing
Yes, I recommend this pro
$180,000
Groutsmith was incredible! The two ladies did a fantastic job - Where I had never liked the tile before, it now looks like a new floor, especially as the grout lines have been lightened. Highly recommend this company. The show now looks refreshed; front outside flagstone steps and landing to be done next.
Ashley C.
Mar 2019
1.0
Ceramic Tile Service
$40,000
First Lady caulked around my garden tub and inside my shower TAN and not gray grout. Took a month for them to reschedule because people call out. Second guy came to fix first persons mistakes. Came with the wrong color and had to get someone to drive 45 minutes to deliver it to him at my house. He told me the garden tub should be caulked and not grouted because being on our second floor they tend to crack. Then went a grouted it...??? Now after two weeks it’s cracked more than it was before I had them come out in the first place. He grouted the shower but the bottom perimeter of it is a tan color and not gray... also from removing the grout by the tub. The wall is crack all the way up. $400 of a complete waste. Office people are rude. I called the owner (since he called me once to inform me of an appointment cancellation because the guy called out), told him my issues of my whole experience and left in my message hoping to resolve my issues, and NEVER RETURN MY CALL. I went a had to pay another company who is very professional and knows what their doing to mend this companies disaster.
Response from

"Concerning this review, .we did do work for Ms.[Member Name Removed] in December, we were called out on Jan 22 to replace the caulking to grey per her request. Other than that all of this is news to us, .we have not heard from her since the follow up visit and to the best of my knowledge, I have never spoken with her. These comments are quite a surprise as we never had any other follow up. Mike - the owner of the Groutsmith."

Jane M.
Feb 2019
5.0
Ceramic Tile Service, Floor Cleaning and Waxing
Yes, I recommend this pro
They were punctual and did a great job.
Response from

"Good afternoon Thank you so much for choosing to have our company provide tile/grout services and for taking the time to leave such a kind review. If you have any questions or needs in the future please don't hesitate to let us know. Thank You The Groutsmith"

Chris C.
Jan 2019
5.0
Ceramic Tile Service
Yes, I recommend this pro
$140,000
Went great. I also looked at BriteMagic some time ago but I felt the woman who answered the phones for them was unprofessional and difficult. I found Groutsmith always to be courtesy and professional. They did a good job.
Response from

"Thank you so much for choosing to work with our company and leaving such a kind review. If you have any questions or concerns in the future please feel free to let us know. Thank You The Groutsmith Mike, Michelle and Kristin 407-600-3032"

Tony S.
Oct 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
Fantastic company and great service. The representative was a pro, explained everything in detail and their crew showed up on time and did a great job. This is a rarity for contractors these days...I’d use Groutsmith again.
Bill W.
Sep 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
All went well. Could have done a better job of dust control, but the work was very good.
Lawrence F.
May 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
Great Job , ...
Response from

"Good morning Thank you so much for choosing to work with our company and taking the time to leave such a kind review. If you have and tile/grout needs or concerns in the future please feel free to let us know. Thank You The Groutsmith"

Michael M.
Feb 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
Good customer service. Came out looking much better
Response from

"Good morning Thank you so much for choosing to work with our company, and for taking the time to leave such a kind review. If you have any tile/grout needs or concerns in the future please feel free to let us know. Thank You The Groutsmith"

Jeremy S.
Jan 2018
4.0
Ceramic Tile Service
$17,500
They really were guessing on how to fix the problem and we tried what they said. It didn't work, and the next step was to do more major renovations which they are really not set up to do.
Sandra R.
Jan 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
"Ron" came on December 5, 2017 to see what needed to be done and give me price quote. He was professional and provided a price I was happy with. The work was scheduled for later that same week (December 8, 2017). "Nash" arrived within the time frame scheduled and once I showed him what Ron and I discussed, he immediately went to work. He worked for about 5 hours and before he left, he told me how to take care of what was done (wait 72 hours before we walked on certain floor tiles, how to wipe up sealant haze after 24-48 hours). He left me with a sample of the grout color in case I needed to touch up at a later date. I needed to call back to have someone return for a touch up. Nash returned once we had it scheduled and he completed the work within 5 minutes. I called into the office several times with questions and each time I spoke with Michelle who was very professional and overly eager to help me. I am thrilled with the job the Groutsmith did and I would hire them again without hesitation. People always complain when they have a problem, as minor as the problem was, but rarely does anyone ever compliment a company when they are satisfied. I called them and spoke again with Michelle and expressed my gratitude with their quality of work and professionalism.
Response from

"Thank you very much Ms. [Member Name Removed] for the feedback....so glad you are pleased. I will share this with our team and again.....Thank you for the business! Mike"

D W.
Oct 2017
3.0
Floor Cleaning and Waxing
$250,000
Guys were really nice, friendly, helpful and knowledgeable about process but either not fully educated about warranty issues or were not properly trained in conveying specifics and accuracy of warranty policies. Because we were misinformed about warranty and because administrative/office communication was sub-par, knowing what we now know, we would have made a different choice.
Response from

"We are sorry for any confusion, there is no confusion on our part on any warranty..... Our grout sealer has a warranty with proper care for 10 years. In this case they had a natural stone that the stone was also sealed with a clear sealer which is water based. All clear sealers have a 1 year warranty. As was communicated to the customer, very sorry for any confusion about warranty."

Mary L.
Aug 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
It went great! Although all the jobs were small, they all took time to complete. Kevin from Groutsmith did excellent work. He remembered everything that needed to be done and spent the time needed to finish everything. Would hire them again and again. The price seemed high to begin with, but considerering how long it took to complete everything, it was a bargain.
Response from

"Thanks very much [Member Name Removed]....I'm very pleased to went well...call us if we can help again! Mike"

Necole G.
Jul 2017
1.0
Ceramic Tile Service, Floor Cleaning and Waxing
$100,000
Would not recommend this company if you want a job done right the first time. The initial appointment set up with Michelle and the demonstration that Mike (the owner) provided convinced me to spend the extra money and go with The Groutsmith. The two groutsmiths showed up on time and began their work and completed all areas in record time. Upon inspection there were areas that were color sealed without being cleaned (witnessed that the groutsmiths were skipping this step), areas that were completely missed, the wrong color used in two of the bathrooms, none of the excess grout cleaner wiped up (leaving a thick haze on all surfaces) and shoeprints all over my hardwood and carpet from the groutsmiths walking through this haze with total disregard for my house. I requested a different groutsmith to come out and fix the worst of the areas and, after a cancelled appointment, a different groutsmith was sent out to fix the areas of most concern. This groustmith did a great job fixing some of the areas, paid attention to details, wiped up the majority of the haze and managed to not track the dust all through my house. The company did not offer to adjust the cost for my inconvenience nor was the multi-room discount that was quoted applied to the overall cost. Not a happy customer overall and would not recommend this company.
Response from

"Ms. [Member Name Removed]; I am sorry you are unhappy with the work. Upon your initial concerns we scheduled a follow up Tech to come to your home and address these. Most of the issues revolved around a color change on the bath floor different that originally chosen, that was corrected. You mention time spent - it is difficult for me to guage that, prior to the scheduled work being completed you did cancel a good bit of the original work quoted....however I did still send 2 Tech's.....so it did not take them as long. Again....I thought upon the last visit to your home we did address all of your concerns, this is the first I have heard that you were not satisfied. My apologies. Mike"

Nathan B.
Jul 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
Great, looks brand new.
Response from

"Thanks [Member Name Removed]! - glad you enjoy your floors...they did turn out awesome!"

Kenneth P.
Jun 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
Very professional and punctual. Shower almost looks news! It has only been a few months, but the work performed appears to have been well done.
Response from

"Good Morning, thank you so much for having our company in and then taking the time to send such a nice review. Any questions you have in the future please feel free to let us know."

Michael H.
May 2017
5.0
Ceramic Tile Service, Floor Cleaning and Waxing
Yes, I recommend this pro
$48,500
Great experience from the initial visit/quote through the finished work. Very professional, and took the time to answer all my questions and explain the options.
Response from

"Thank you so much for having chosen to work with our company, and for taking the time to leave such a nice review for our company. If you have any questions or needs in the future please feel free to let us know."

Patricia C.
Apr 2017
5.0
Ceramic Tile Service, Floor Cleaning and Waxing
Yes, I recommend this pro
$50,000
Well. The young man knew what to do and did it quickly, efficiently and effectively.
Louis A.
Apr 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
They brought the color back in the grout.
Cheryl H.
Apr 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
$80,000
Great, they were on time and did a professional job.
Response from

"HI, I wish we could accept this acclaim. We unfortunately did not preform the service another company deserves this praise. We are so happy the project turned out just as you expected."

Fiona F.
Mar 2017
5.0
Ceramic Tile Service, Floor Cleaning and Waxing
Yes, I recommend this pro
$60,000
Fantastic service, very friendly, kept us updated and delivered excellent work for a fair price.
Response from

"Good Morning, thank you so much for choosing to work with our company, and taking the time to post such a kind review. If you have any questions in the future please let us know. Have a fantastic weekend."

Mary C.
Feb 2017
5.0
Ceramic Tile Service, Floor Cleaning and Waxing
Yes, I recommend this pro
Very well! They were fast and did a great job.
Response from

"Thank you so much for having worked with us, if you have any questions on concerns in the future please let us know. Thank you so much for taking the time to leave such a nice review for our company."

Showing 1-25 of 85

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Groutsmith of Central Florida is currently rated 4.5 overall out of 5.
Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: 9:00 AM - 12:00 PM Sunday: Closed
The Groutsmith of Central Florida accepts the following forms of payment: Check, CreditCard
Yes, The Groutsmith of Central Florida offers free project estimates.
No, The Groutsmith of Central Florida does not offer eco-friendly accreditations.
No, The Groutsmith of Central Florida does not offer a senior discount.
No, The Groutsmith of Central Florida does not offer emergency services.
Yes, The Groutsmith of Central Florida offers warranties.
The Groutsmith of Central Florida offers the following services: Grout and tile cleaning, repair and restoration, granite, marble and natural stone cleaning & sealing.
We do not install new floors, we do not do anything with wood floors or install shower enclosures.

Contact Information

130 Remington Dr, #1012, Oviedo, FL 32765

Service Hours

Sunday:Closed
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:8:30 AM - 5:00 PM
Saturday:9:00 AM - 12:00 PM
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