Two Men And A Truck/Orlando West Florida

Very kind workers,everything done the way should be handled.

Very well.

The movers arrived early which was great for me. The did a great job of wrapping my furniture and they were very quick in getting things on the truck. Getting the items of the truck and into my new home when even faster. They were done in the minimum 3 hours they quoted and I was very happy with the service. I already told them I will be using their services again. Very nice friendly gentlemen.

Move went very well for most things. Had complicated table that had to be moved. Initially had trouble but brought in expert to resolve problem. Could have used one more mover from start.

I contacted two men and a truck at short notice and they were able to accommodate us. They quoted for our move and approx time which turned out to be 100% accurate. The office staff sent email quotation and called to confirm 24 hours befor. On the day of the move we actually had Three Men And a Truck turn up. They called when they were on there way with exact arrival time. The young men Ray, Franklin and Isiah were quick, hard working, efficient and very polite they made sure our furniture was well protected. Thoroughly recommend the company for moves.

They arrived on time and worked quickly. Only problem was that they lost hardware from our bed we bought last year. They did make good on it. They called the store, ordered and paid for a new set of hardware and once delivered by FedEx sent a crew out to put the bed together at no charge. The good instead of excellent is due to losing the hardware but i would still recommend and use them again!

Initially contacted me right away. Emailed me a form for me to fill out (inventory of items to be moved). Sent it back. Never heard from them again. Followed up, still nothing. It was a waste of my time filling out the long questionnaire. I'll go with someone who wants my business.

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The move was very well done from the initial estimate from Marcell through the pack up by Cameron ( working coordinator/supervisor ), Jerry, Jason, and Pierre, the the unload in Seneca by Cameron and Joel. We were impressed by the work ethic, efficiency, and TLC, demonstrated by the entire staff.

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Business service description (on AL): "Residential moving, packing and unpacking, Boxes & packing supplies, Load and unload services"

Very disappointed because recent "A" ratings and location of this company seemed like a perfect fit. 

What didn't work well:

 - each email (with responses for additional details, dates, specifics) took 24-48 hours for a response

 - after providing all information, a month before the needed move date, estimator replied "we don't do that anymore; new policy"

Requested service: pack contents and limited furnishings for a two-bedroom apartment, no appliances, no steps and then load on my rental truck for an out-of-state move.

This would have been the easiest move for this company with plenty of advance notice for scheduling.  Maybe they don't expect to be in business a month from now? 

AMAZING, is the word all four of us continually repeated as we watched our movers, Mr. Davis, Mr. Montgomery and Mr. Rivera, complete our move from our third-floor apartment to our new one-story home. We were so stunned by their speed (complete with arriving even before the scheduled time), efficiency, professionalism and care with which they performed their work. We have NEVER seen anything like these guys, and we have moved over ten times in the last 34 years! They didn't take one break and not one complaint or negative word did they utter; conversely, they were so upbeat and positive, and every time we apologized for having to lug our stuff down three flights of stairs on a hot, humid Florida day they would smile and say, "it's what we do!" They treated our things as if they were their own, padded things that needed padded, wrapped the upholstered furniture in plastic wrap, padded the doorway of the new house so there would be no damage and not a nick or scratch could be found on either the apartment, the house or any of the furniture! Amazing! If every moving company and moving crew could be this fantastic it would be a wonderful world. Okay, maybe that's exaggerating, but when you've had your prized possessions manhandled and slammed by pokey and complaining moving guys as many times as we have you truly realize the incredible value of movers like the three men we had from Two Men and A Truck!!! Oh, and they completed the job in less time than estimated so our bill was less than anticipated! We love these guys and would not hesitate for one second to recommend them to anyone wanting to make the awful task of moving become an actual enjoyable experience!!

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I've spoken to this company several times over the phone, and it didn't go well at all. We got a quote earlier, and I called today to cancel the move, and was treated horribly. The person I spoke to on the phone was very arrogant. My husband and I are very disappointed. I was asked why I was calling to cancel, and it was because we found another mover that fit our needs better. The person I spoke to on the phone made it clear that I was a cheapskate, and didn't care about the value or quality, and was very rude. I felt that this kind of treatment indicated that they didn't care about our move at all.

Went very well.