Our Place Air and Home Repair, LLC

Missed sealing all vents. Completed on 3rd visit. Failed to use drop clots causing us to do the cleanup. Thought to be an excessive charge for about 4 to 5 hours of work. There was a substantial difference in what was quoted and what was written by person doing work. Management said to disregard the lower price quoted. Said they would send e-mail regarding this matter. Never did. Later found a local add that would have done the job for almost half the price.

I called for a simple annual maintenance call which they said would cost $39 they said from 12-2 they called me about 6 times with different updates. "he'll be there today" "he'll be there after his next job." "he's almost in his way" etc etc He ended up coming 45min after the window. He started by telling me all the negative things about my home warranty. Then he looked at my A/c unit opened the shut off box that happened to not be working and quoted me $400 to get it fixed. Then all of a sudden he suggests calling the warranty company to see if they will pay. A wire became disconnected due to a lighting strike which was true but it lost contact after he opened the unit to look inside. He was unable to reconnect it and we were at this point with no A/c and an estimate of $400. I ended up sending him home luckily they did not charge me. I called Robert Breaux, LLC who was the original spot I made but because it was $80 I cancelled. I should of went with him to begin with. He came in less than an hour fixed the unit gave us a breakdown of all the things we need to look for. Cleaned it serviced it got it back running and all for $80. I'll never call our place again. I'll stick with Robert.

The technician, Nelson, was very knowledgeable and personable. There was a bit of confusion about the scheduling, and I thought the price for a capacitor was a little high.

They had a good attitude, did an excellent job. Looks like a brand new unit!

Professional team member timely visit very knowledgeable hire these guys, he recommended a service package that was well worth the money.

They were on time they were very prompt helpful about questions The place was left very clean. Very Happy with over job They also did a follow up call.