Our Place Air and Home Repair, LLC

Very good follow through and extremely great customer service.

They were a great company to work with from start to finish.

The 2 men that came to my home to install the duct work were the nicest men>so polite,well mannered,did some small extra work for me ('m a widow) without any questions or stating that they couldn't because they were here for one job only. Do to a few steps they came out 3 times and never missed a beat. They cleaned up what ever mess they had. i will most likely recommend your company to my friends if all your employers are like them. Thank you very much Courtney for the friendly helpful kind phone calls. You are very professional on the phone and you do what you say. Thank you all for helping me in the time of the horrible Hurricane Irma. sincerely Susan Pugmire

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This company recommended that I replace my 9 year old air condition unit with a 8 thousands dollar new unit, but if I could pay cash it would cost 5 thousands. They said I had a leak in my system. There was not a leak in my system. There was a problem with the air flow in my system. No I would not recommend this company. This is my opinion only.

The first guy Rick, comes and with his fancy talk , talks up a storm of all that they are gonna do for me with a life time warranty, then he sends out a guy who has limited English and this guy is done in like 2 hours, so to mast all of my air conditioner ducts and supposed tape all the seams in my ducts was $700 a lot if you ask me, when all I wanted was a few ducts fixed that where leaking, then the hurricane comes and now my house feels like it's pulling in heat, so I call them mm up and a guy comes out, complaining the whole time and just puts a thermometer up to the vents after jacking my air down to 73, and never goes up in the attic to check the duct work that is warrentied?????

You should be able to ask questions and the service tech has some answers the tech I had was very knowledgeable and professional

quick fast service!

Company call me right away. They were able to schedule an appointment for the next day. Rick, the technician, came over and looked at everything and clean/serviced the AC unit as required. He was very thorough and professional and explained step-by-step what he was doing. I was very impressed by the quality and professionalism and went ahead and hired the company for future A/C services. Great company to do business with, highly recommended. Thanks.

Eddie came out. Was very professional and quick. Let me know what he was doing and got the job done. All in the office were very helpful. Would recommend them to all.

empleados y supervisor Mr zayas muy profeccionales.explican todo el proceso y el trabajo de excellence.

This a/c was put in a few weeks ago, I had to do some clean up the next day, as they didn't finish until 10:45 pm. They spilled glue on my floor. I called to see when their" inspector" was going to show up, they told me that dept. would call soon, that was a couple weeks ago and still waiting!!

Initially hired for AC tuneup, which resulted in purchasing a new AC for the upstairs zone.

Very polite and helpful...always nice, even if I was a little crabby. I appreciate that.

Rich Holtzman was amazing in checking my a/c units. He was able to establish the root cause for our electric bill being over $800

Technician was delayed, but once arrived did a great job assessing my system and providing recommendations on how to keep it in tip-top condition. Price was competitive for servicing a 2 A/C system home.

I am so happy I picked this company. They could have not been better. Richard was a true professional and explained and showed everything. The office was also very helpful. I had them back for a maintenance call. They are now my AC company. I highly recommend them.

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Super fast, on-time, and great communication! Eddie came to our house same-day, diagnosed the issue (was a major power surge due to lightning) and recommended the three options. We chose to purchase a brand new unit, and they came out to install a brand-new indoor/outdoor unit and got us cool again the next day (on a Sunday!). They even helped us with our insurance claim and replaced the thermostat. Dan was awesome, too... sent a quality assurance person to inspect and were able to repair the crushed ducts from the cable installers that stepped on our air ducts from a previous job. Thank you!

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