
About us
Multiple Award Winning, First Class in customer care with Expert Advice no matter the season! Please visit & see our projects on our website at: http://ncglandscaping.com, Facebook or Google. NCG Landscape was established in 2000. We provide Landscape Services for Commercial and Residential clients throughout the greater Orlando area. Landscape Design & Installation, Paving & Hardscape, Landscape Lighting, Synthetic Turf, Property Cleanup, Pressure Washing, Sod & Mulch, Tree Care -Trimming, Cutting & Removal, Stump Grinding, Drainage & Grading, Retention Walls, Irrigation & Landscape Maintenance. We strive to bring you the best quality of workmanship and professionalism in the landscaping industry. Our company is built on Integrity, Quality of work and Exceptional customer service. Owner-operated. Contact us: (407) 823-7497 In the event of a power outage, please call (480) 381-1032.
Business highlights
Services we offer
Landscape Design & Installation, Hardscape & Paving, Landscape Lighting, Synthetic Turf, Property Cleanup, Pressure Washing, Sod & Mulch, Irrigation, Drainage & Grading, Retention Walls, Tree Trimming, Cutting, & Removal, Stump Grinding, Landscape Maintenance.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
15%
Accepted Payment Methods
- Check
- 40
Assorted photos uploaded by NCG Landscape and Lawn Maintenance
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
8% | ||
2% | ||
2% | ||
1% |
Filter reviews by service
"Madam, The coupon clearly states that it is only "valid for trees up to 20 ft tall and limbs up to 3’’ in diameter." And there is an *additional charge of $135 which is due at the time of service for the removal of debris." When we arrived, you asked that we cut a 7" diameter branch that extended 15 foot above ground level and extended 35" vertical foot, thats 30' above the hight restriction. Having said that, your request exceeded the scope as outlined in the offering, therefore; additional charges are applicable. After I made an assessment, I provided you with a cost for the addition portion in which you chose to accept my bid. In closing: We performed all work as advertised and requested for the price agreed upon. Respectfully, Bill Kass"
"[removed member name], When I arrived no one was home. Sorry we missed one anther. Best regards"
"Sir, The coupon clearly states that it is only"valid for trees up to 20 ft tall and limbs up to 3’’ in diameter." And there is an *additional charge of $125 will be due at the time of service for the removal of debris." When we arrived, you asked that we "remove" a 40 foot oak tree with a diameter of 24". Although all your request far exceeded the scope of work, we cut back several branches well above the height restriction. And we hauled away the debris at no additional charge. Given the size and location of the tree we would have had to charge approximately $2600 to remove it. Thats a big difference from the $185 coupon you purchased. I can only assume that you didn't read or understand the offering as outlined. We always strive to exceed the customers' expectations... Respectfully, Bill Kass"
Our yard had become so overgrown, all we needed to complete
the jungle was the wildlife. I found excellent reviews for Bill and decided to
give him a try. He answered his phone right away ? which surprised me because
it was after 6PM on a Thursday.
After telling him the condition of the yard, he said he would
be out the next morning to size it up. After hearing what we wanted done in the
cleaning of the yard, he gave us a fair price with the promise to start work on
Saturday afternoon.
We were gone in the morning and when we arrived saw Bill and
his team hard at work. They had only been there for few hours and it already looked
better! They worked until 6PM ? through the hottest part of the day. Bill
promised to be back out the next morning ? which was a Sunday!
Sure enough, Bill and his team arrived and worked rather
quietly until the job was finished around 1PM. They had hauled away all the
debris and gave the yard a good spraying of weed killer. It looked fantastic! I
had almost forgotten that the yard was graveled due to all the weeds and
overgrowth that had sprouted up.
If you are wondering if you should give Bill a call ? the answer
is ?Yes?. I recommend him whole heartedly.
John
Immediately, Bill stopped what he was doing and we went over my list of items to be taken care of. In so doing he told me we needed to move fast if I wanted him to get everything done in the aloted time I had hired him. I knew that was a true statement as my work ordered included, major triming of (6) mid to large trees, extenstive trimming of exhisting shrubs, and cleaning out large overgrown flower beds, and cleaning the gutters over a screen in porch.
Bill and his crew, moved efficiently, working together as a team and proceeded to tackle every item on my list. Bill approached me approximately 25 minutes before the schedule end time and asked me to priorities the few outstanding items. I did and again they began a new assault on the list, including two large Palm Trees that I desperately needed trimmed. They worked approximtely 10 to 15 minutes longer then I had contracted them completing the job and NOT charging me for the work.
Through out the time Bill and his crew worked, I watched them, they never stopped moving. Frankly, they hussled and I was amazed at their pace. My tenant and I continued to comment to each other how much they accomplished in the alloted time.
Additionally, Bills crew was curious, polite and I will hire them again!
Number one - the main reason I was contacting a tree service - did not get done. Instead, he gave me a quote for cutting down the small dead tree in the back of $500 - twice what my regular tree guy will do it for. Bill didn't even give me a quote for cutting down the large dying tree in the front and said that it wasn't dying. That a tree guy does not recognize a dying tree when specifically asked about it raises red flags.
Lastly, on the phone beforehand, we'd agreed that depending upon the amount and nature of waste produced, he would either leave the debris at the curb to be picked up by the garbage collectors, or haul it away for $135. He now says that he can't make that determination of whether it will be picked up (despite the clear guidelines that the garbage collectors have), that he spoke to the tenant instead of calling me to ask whether he should take the debris (like a tenant is really going to pay $135 for its removal) and so now we're left with a dead tree still to be cut down and bunch of debris to be hauled away.
I have amended my grade on this review from a "D" to an "F" since talking to the tenant who lived at the house where the service was performed. She said that the two men from NCG arrived promptly at 8:00 and were gone by 8:40. In combined man hours that is less than an hour and a half that they worked after I had paid them for THREE hours.
Not only did they leave behind a pile of waste that damaged the grass underneath it before I could get another service to come remove it, but the tree service that came to do the job that NCG had been hired to do - namely take down a small tree - also repaired a number of branch stumps where NCG had butchered limbs rather than cutting them cleanly at joints.
I'd warn everyone not to go near this company!
was reasonable in price. Will definitely use in the future
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