
Ameritech Air Conditioning & Heating
About us
AmeriTech Air Conditioning and Heating is a locally owned and operated company with strong family values. We provide repair, maintenance and replacement of Air & Heating systems throughout Central Florida and stand behind our work. We are licensed and Insured.
Business highlights
Services we offer
A/C & Heating Systems Maintenance & Replacement, A/C Installs, A/C Sales, Air Quality Improvement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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When he said he was finished I asked him about the air ducts, because the main reason for me purchasing the coupon on Angie's List was because one of the ducts had warm air coming out of it instead of cold. He said that was a different person and required a different appointment. I asked if I would be contacted for this and he said yes. This was on May 27th, 2015.
Two months later I realized I still had not received a call, and sent Ameritech a note about it. They called me back and quickly set up an appointment.
Service Manager Chris showed up on time and again was very friendly and professional. He went up into the attic and came down 5 minutes later with a picture of the air duct that had come loose, which was causing the air to warm up before coming out of the vents. He asked if I wanted Ameritech to complete the repair, and I said yes. I asked if someone would contact me to set up an appointment, and he said yes. That was the last time I spoke with someone from Ameritech, and it has since been 2 months again.
Our house is generally pretty comfortable, so shame on me for not being in a rush to get it fixed. However, I struggle with the follow up and follow through from Ameritech. If you commit to a repair and the communication that comes along with it, I expect you to follow through and for me not to have to keep reaching out.
At this point I'll be calling another company to complete the repair before the summer. The service technicians, and even the coordinator over the phone are very pleasant, courteous, and professional. However, the professionalism lacks severely when it comes to following up, which is very disappointing.
"We are very sorry for the miscommunication on this job. Please contact our office at 407-532-8000 if we can be of assistance in handling this for you."
Licensing
State Contractor License Requirements
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