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Mohawk Furniture Service

4.2(
5
)

Furniture Refinishing and Repair, Furniture - Sales

About us

Furniture - Wood Repairs..... One of our many specialties is on-site wood "touch-up" and repair, eliminating the inconvenience associated with the loss of use while in a repair shop. A typical service call generally takes less than one hour, depending on the number of pieces and severity of damage. Upholstery Repairs..... Recliner Mechanism & Handle/Cable replacement and repair. Sleeper Mechanism replacement. - Queen, Full, Or Twin (In Stock) Broken frames. Rocker replacement and repair. Re-stitching of open and torn seams. Leather and fabric replacement/repair. Re-stuffing and cushion replacement. Cleaning and conditioning. Tears, rips, and burns. Replacement Parts

Business highlights

31 years of trusted experience

Services we offer

ON-Site Furniture Repair

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.25 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.6
punctuality
4.6
Write a review
Showing 1-5 of 5 reviews
Melissa B.
08/2014
1.0
furniture repair
  + -1 more
He came and looked at 2 office chairs, didn't fix either one of them, and charged $85.00 for a "service call". He told us yep they were broken and he didn't have the parts to fix them.
Description of Work: He came to look at 2 office chairs.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$85
Response from Mohawk Furniture Service
this member is a employee at Davis Bews Design Group. She contacted us to repair 2 office chairs at Davis Bews Design Group. ! chair she stated is her managers whom was not there at time of service, its a executive chair and stated the chair back kept falling backward. The second chair a secretarial chair stated the seat would not stay up. Upon expectation of the executive chair it was notice that the tension lever was not fully engaged so we reattached it to its normal working position and so was repaired and agreed upon that it was now working properly. The second secretary chair was also a adjustment matter and the chair was agreed upon that it was know a working chair. A fee of 85.00 was charged and paid in full for satisfactory work. The following day the member called and stated when her manger came back to work and she was complaining that the chair has a additional problem that was not noted on the first trip. Upon inspection at the second trip at (no charge), it was determined that there was in fact a additional problem unrelated to the first complaint and a part would be needed to repair such a problem. Of course we would not have such a part, and never implied that we carry all parts for all office chairs that have ever been made and to do so would be very challenging at best. Our time is very valuable and we do need to charge a service fee regardless of having a part or not. We did find the problem and did determine in fact it was broken and a viable option since the chair was 11 years old was to replace it rather then spending more money on something that they mite not ever get a part for. As a side note we were pretty shocked to see such a negative review since your employer never contacted us to determine or verify with us such a claim before you as the employee could or would speak on there behalf through a review post, since the work was performed at there place of business and payed for by them. If the owner of Davis Bews Design Group would like to contact us and discuss this issue in a professional manner we would be more than happy to meet with them and discuss it further.Im sure as professionals they would agree that a review post mite not be the best way to handle such a easily avoidable situation.
Deborah K.
01/2014
5.0
furniture repair
  + -1 more
.
Description of Work: Fixed broken front leg and side panel of couch.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Stephen R.
02/2013
5.0
furniture repair
  + -1 more
Since I was not sure who might be able to make this repair I first called a furniture upholster company we had used. Although this company (also found on Angie's List) advertised furniture repair they said unless they were recovering the entire chair they would not touch it. Most worrisome was the fact that they said that they knew of no one who would do the repair! I then called Authorized Furniture Service. They said that the repair was routine. They were prompt. professional and did the repair easily within the allotted time for the service call.
Description of Work: The seat springs in an old recliner were repaired.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
David D.
02/2013
5.0
furniture repair
  + -1 more
I gave it an A so obviously I was happy
Description of Work: recliner chair repair
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
William W.
10/2012
5.0
furniture repair
  + -1 more
no problems, work performed neatly and in timely manner
Description of Work: Contacted Jeff by telephone. He listened attentively to determine the scope of the job, asked questions for clarification, explained basic charges and procedures for on-site work, and informed me of possibility of having to transfer the furniture to his shop if the repair necessitated doing so. Had two chairs repaired; one a Ben Franklin step-ladder chair that I'd assembled myself, which needed tightening, the other a mid-sized leather upholstered office chair with a broken leg. Both jobs done professionally and satisfactorily at price quoted. Would recommend this business to others.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75

    Contact information

    unknown, Oldsmar, FL 34677

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Furniture Refinishing and Repair,
    Furniture - Sales

    FAQ

    Mohawk Furniture Service is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Mohawk Furniture Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Mohawk Furniture Service does not offer free project estimates.
    No, Mohawk Furniture Service does not offer eco-friendly accreditations.
    No, Mohawk Furniture Service does not offer a senior discount.
    No, Mohawk Furniture Service does not offer emergency services.
    Yes, Mohawk Furniture Service offers warranties.
    Mohawk Furniture Service offers the following services: ON-Site Furniture Repair

    Contact information

    unknown, Oldsmar, FL 34677

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM