FAMOUS TATE APPLIANCE & BEDDING
About us
Major appliance & mattress sales & delivery. Convenient financing available.
Business highlights
Services we offer
BEDDING SALES, DELIVERY., RESIDENTIAL APPLIANCE SALES
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 4% | ||
| 4% | ||
| 2% | ||
| 6% |
"Thanks for the great review and we hope you are enjoying your new LG and GE appliances!"
"We appreciate your business and thank you for taking the time to share your feedback with fellow members!"
"We were facilitating a Frigidaire Consumer Affairs replacement of your refrigerator and, unfortunately, we discovered it was damaged while uncrating for delivery. Our management was able to expedite the replacement unit for you, which we have scheduled 5 days later. Unfortunately, shipments do not occur over the weekend from our manufacturers, which could have saved 2 days. We have made extra efforts to get you taken care of and truly are sorry for your experience."
"We are sorry that the factory authorized servicers were not able to diagnose or resolve your refrigerator issue. We have researched your situation with the multiple servicers who've visited your home and found that none will return due to the way their techs were treated. Since the cracking noise seems to occur intermittently, you can try pulling the refrigerator away from the wall slightly. We have heard of cases where the refrigerator is touching the back wall, which can cause vibration and occasional noise during normal operation. We are confident in the network of factory authorized appliance service companies that we utilize and recommend for both in warranty and out of warranty repairs. In this case, we cannot offer any further recourse."
"Thank you for sharing your experience and we appreciate your business!"
200When we buy appliances now, I go to other businesses. These people just don't stand behind their products, and I was not even able to contact Whirlpool. Tate's to me are just dishonest. They told me many untruths and wasted my time. No concern for my time or making me happy as a future customer. This experience was some time ago, but I think people should be aware that Tate's are not as wonderful as their ads. I don't want to risk bad service and defective goods with any more expensive appliance purchases.
"We are very sorry to hear about your poor experience with our company and your Whirlpool dishwasher. We would not knowingly lie or try to deceive you while trying to determine what was causing your problems. I believe this involves the dishwasher you purchased and had installed in 2006, and based on that assumption, there are many factors that could have affected you. 1) The City of Tampa water is very hard, especially in South Tampa. That means that it's very important that you have a water softener installed at your home, which I'm sure was mentioned at some point. Without a water softener, the dish detergent does not get activated properly. The other important factor is water temperature when it enters your dishwasher. In many homes, it can take 2-3 minutes for hot water to actually reach your kitchen, which means the dishwasher has trouble getting the water heated enough to maximize the dish detergent. 2) Phosphates were removed from dishwasher detergent in 2010. This was a giant issue in the Florida region, especially Tampa and wasn't given any press until the Tampa Bay Times (St Pete Times) wrote a story about it and the effects. Phosphates were a key ingredient for getting the dishes clean, especially in hard-water markets like ours. We had customers every day thinking their new dishwashers weren't working because cloudy film was left on their glassware & dishes. The LemiShine additive gave a simple fix and that worked for most customers. At present, dishwasher detergent manufacturers have changed their formulas to provide the best cleaning power without phosphates. We've found the best products to be from Finish, whether it's the gel-packs, all-in-one tablets or powder/gel. Today's dishwashers use so little water 3) Rinse Aid. Every manufacturer not only encourages, but endorses using a rinse aid along with your regular detergent. It's essential for getting spot free drying. You are always welcome to contact Whirlpool Consumer Affairs to start a case file. They can be reached at 1-866-698-2538. We would never stop anyone from contacting the manufacturer if there is an issue with quality or cleaning performance. At this point, since almost 8 years have past since your purchase, you may want to consider replacing your dishwasher with a model or brand that has proven performance in the South Tampa market. We will still honor the 50% off concession on the dishwasher of your choice. This offer would be valid through June 30, 2014 and you can contact either of our South Tampa store managers, Steve K or Brent E, to reselect. The most important factors to ensure optimum performance is having a water softener and ensuring hot water is reaching the kitchen quickly, or even running the sink before you wash to get the hot water primed. Last of all, the rinse aid factor. It sounds like a complicated checklist, but with ever-increasing energy usage limitations set by the department of energy on dishwashers, we have to find what works best and detergent companies have to constantly revise their products. Again, we are sorry for the experience you've had with both our company and the Whirlpool product you purchased. Our reputation for customer satisfaction is more important than profit on a dishwasher, so we welcome you to take advantage of our offer and get a product that works to your satisfaction. Sincerely, Jason Horst Famous Tate"
"Thank you for the great feedback on our company! We'd appreciate it if you could also post your review under our Port Richey store's page...somehow it got posted on our Oldsmar location's page. Thanks!"
. Early in the project I picked out my appliances and sent the list to the contractor at their request. I had not ordered the appliances yet from Famous Tate, then we received an unexpected large bill and I decided to buy less expensive appliances instead but the contractor told me I couldn't, it was too late, cabinets were made. I found out later this was a lie the cabinets weren't made. Then the contractor forced me to take the appliances before the kitchen was ready for them saying that they needed to measure them that using the specifications would not do. Even the salesman I worked with said that was very unusual and was against the delivery. After the delivery of the appliances and the balance on the appliances paid, they walked off the job. So while Famous Tate has good appliances and courteous staff they also have questionable alliances with other companies that could as in my case cause harm.
"We are sorry for the experience you had with your kitchen remodeling. We work with many cabinetry suppliers, as well as contractors & builders and like to have good options available when our customers ask for help. We understand that every project isn't perfect and are truly sorry that this happened to you. Our sales associate was just trying to help you find a contractor so you could finish your project. If this type of situation had ever happened to any of our customers, we would not have recommended them. We are sorry for your experience and that it reflected poorly upon Famous Tate."
"Thank you for your business and for letting others know about your experience with Famous Tate."
"We love happy customers and appreciate your business! Enjoy your new mattress sets."
The installation man called on Monday night and gave me a two hour window. He came right on time and did a great job of installing and cleaning up after himself.
I love my new microwave and I'm so glad that I checked on Angie's List and went with Famous Tates. I feel I got the best deal at the best price without any salesman being pushy or trying to up-sell me anything I didn't need.
"Thank you for your business!"
"Thank you for your great feedback on our South Tampa location! We hope you enjoy your appliances and look forward to helping you with any future needs."
The first store we went to tried selling us a package that included a microwave and the dishwasher did not have the grinder. That salesperson told us we were "wrong" to not want a microwave and that the grinder really doesn't matter.
We had 3 other similar experiences where the salespeople were clearly trying to sell us what created the maximum commission.
We went with FT because they listened to us and immediately put together the package that fit us. They answered all of our questions. They provided spec sheets on everything so we could have out contractor build the kitchen so everything would fit perfectly. Delivery and everything was perfectly smooth.
ORIGINAL REVIEW: We are remodeling our home and I was looking for an appliance package (refrigerator, dishwasher, range, microwave etc). I checked Angie's List and found that this provider had an excellent rating. I spent a considerable amount of time on the website looking at the various appliances, and when I knew exactly what I needed I contacted them through the email link on their site. I chose this method as calling would be difficult to follow with all the model numbers. I thought it much easier to list the exact appliances I wanted and was hoping for a reply email with a package price. Frankly, I don't even remember the exact date (or month) I sent the email. It was months ago. Unfortunately for me, I did not keep a copy of the details. It was lengthy. I never received a reply from this company. One of my biggest gripes with companies that have websites is many don't reply to the method of communication they list on their sites. If you are not going to follow up by email, don't include an email link. Simple as that. I have had many owners say "Oh, we prefer that you call. We don't check email regularly". Really? Then why do you have the link on your site. Very poor business practice. So, I have no idea what their service is like in person, but it certainly is poor if you try to contact them through their website.
"Member, We sincerely apologize for not responding to your pricing request. At the time, we assigned sales associates to contact customers that sent messages to us via email through our website. I checked our records and verified your inquiry and it was assigned to an associate in our Oldsmar showroom on the same day you submitted it (Sunday, January 16, 2011). We thank you for giving us the opportunity and hope you consider us in the future. All inquiries are handled differently now and we learn from our mistakes! Jason Horst Business Development Manager Famous Tate Appliance & Bedding Centers"
Licensing
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FAQ
Contact Information
3790 TAMPA RD, Oldsmar, FL 34677
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