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The Pampering Plumber
Water Heater Installation and Replacement, Water Treatment & Purification System Installation and Replacement, Tankless Water Heater Repair,
About us
Your Tampa Bay Area 24/7/365 full service plumbing and water filtration EXPERTS! Our focus is on a pleasurable experience for all of your Tampa plumbing needs from drain cleaning to energy efficient water heating solutions, water filtration and more! Our technicians wear blue booties and use tool carpets to protect your home and they will always clean up after themselves. We will change your perception of the typical plumbing service company and will earn your trust in the process. That is a promise!
Business highlights
Emergency services offered
35 years of experience
Services we offer
& Back Flow Certification., Garbage Disposals, Green Plumbing Solutions, Leak Detection & Repair, Mobile Home Plumbing, Pumps Repair & Replacement, Repiping, Residential & Commercial Plumbing - Drain Cleaning, Reverse Osmosis, Sewer Cleaning, Shower Repair, Solar Pool Heating, Toilet Repair & Installation, Water Filtration, Water Heaters, Water Softeners & Conditioners
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7407 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 2% | ||
| 1% | ||
| 3% |
Showing 201-225 of 407 reviews
THERESA H.
Dec 2013
I used Pampering Plumber over a year ago. A year later, and for no apparent reason, I start receiving junk e-mail from the owner. Stuff that has absolutely nothing to do with plumbing (like advertising for concerts). Several former customers did a reply-to-all asking him to stop. The e-mails continue. I tried to stop it with my spam blocker, but each e-mail comes from a different e-mail address.
I would not use them ever again, just on principle.
UPDATE: Pampering Plumber is still sending out spam e-mails to FORMER customers (I stress FORMER). PLEASE stop!!!
I would not use them ever again, just on principle.
UPDATE: Pampering Plumber is still sending out spam e-mails to FORMER customers (I stress FORMER). PLEASE stop!!!
Response from The Pampering Plumber
"Yes, we did use emails that were given to The Pampering Plumber to get the "word" out on a new business . Although unrelated to plumbing , the new business is run by the same honest people with exactly the same value toward customers and staff . The moment this customer asked to be removed from this list we did so IMMEDIATLEY . We also reponded to her request to be removed , with our sincere apologies for what she condidered an abuse of information. The Pampering Plumber had no intention of malice and regret that the work performed a year ago to the complete satisfaction of this client , by the way , would generate such a negative reveiw and opinion of our operation . This was admitedly a mistake and we took the neccessary steps to both rectify and apologize. The Pampering Plumber is made up of folks with the highest integrity who make mistakes. . We have a stellar reputation and pride ourselves in being fair and honest people simply doing our best to make every experience positive . Once again we offer our apologies and anyone who does not want to recieve the emails simply need to ask to be unsubscribed . I am available anytime to discuss 813-597-0309 Colleen Suojanen , President"
ROBERT B.
Nov 2013
Art did a great job as always. The bonus came at the end when we were to pay the bill, which was about $1600.00. Pampering Plumber advertises every 10th softener sold is free. Art called the office to see if we were one of the lucky ones. It turns out we were and there was no charge. Had to have a sign in the front yard for a week to show we had won, but I would have left it for a month.
MARY V.
Nov 2013
Called The Pampering Plumber on 11/15/13 to have them come out and give a quote to have faucets replaced and dishwasher disconnected. Found them listed on Angie's list with high ratings so decided to give them a shot. The lady I spoke with was very cordial and stated that she could have someone come out the next day (Saturday) between 12:00 & 3:00 and there would be a $59 service fee to provide a quote and that fee would be waived if we decided to have them do the work. AJ came out the next day within the alloted time and gave us a quote to replace two faucets (which I purchased the day before at Home Depot) and to disconnect and remove the old dishwasher. When AJ replaced the kitchen faucet with the new faucet I had purchased the hot water side was leaking when shut off and he said it was a defective cartridge. I took the part to Home Depot and they gave me a new one, however when AJ replaced it, it did the same thing. He determined then that the whole faucet must have been defective, so I had to make another trip to Home Depot and replaced it with another one which worked fine when he installed it. Everything else went fine and AJ even carted the old dishwasher off for us. AJ was very pleasant and professional and we would certainly call them again with any future plumbing issues.
Charles P.
Nov 2013
I had this job completed at a rental property of mine. I was unable to be at the property when the work was completed but was in contact over the phone when the work was being completed. The gentlemen that did the work told me my drain needed to be snaked to solve the issue and that the charge of that would be $320.00 dollars even though I felt this was a high price I agreed because I needed the problem fixed right away for my tenant. Later my tenant again called me to let me know her toilet was still acting up and that at this point it was worse than before. I had another plumbing company come out and look at the drain who used a camera to find that the drains were still clogged and that the clog was so far down that there was no way the drains could have been snaked or even could be snaked to fix this issue. I called The pampering plumber to let them know even though I had paid them the drain had not been touched and my issue was unsolved they stated they would have someone call me back to get this resolved however I have heard nothing. This is unacceptable I am very unsatisfied.
Response from The Pampering Plumber
"I looked into this complaint thoroughly and have come to the conclusion that these issues are unrelated in my professional opinion . First of all ,on 10/14 we dispatched a technician to diagnose what was thought to be a leak under the bathtub ( that is what the person called us for). Our technician found that the tub was not draining Drain was blocked . Our technician spent the better part of 2 hours in the home , diagnosing, snaking , clearing and cleaning up the water . It is standard procedure for a blocked tub drain to run a snake first and test to see if everything runs clear . The technician did just that , rand the tub , ran the sinks , flushed commodes and everything ran clear We received a call two weeks later (10/28)stating that when the toilet is flushed the tub backs up . This is considered a whole house stoppage, it is highly unlikely it was related to the original call and would be virtually impossible to foresee if everything was running well and clear for several weeks. The owner wanted a call from our manager ( who did indeed call and leave two messages , with no return phone call) . Apparently , the owner called another company who used a camera to diagnose the stoppage ( something we would have suggested at this point as well ) While I understand it can be frustrating having to pay for plumbing services twice in the matter of a few weeks , I feel we did everything by the book, and did not leave the house on our original call with a stoppage. We would have been glad to discuss the options with the owner and have tried a few times to reach him , but have not been successful in contacting him . I can be reached at my desk at 813-897-0309 to discuss . Respectfully , Colleen Suojanen, President"
ALBERT K.
Nov 2013
The plumber showed skill in unsoldering the old faucet and soldering on a new one. without heating up the pipe joint behind it in the
wall and causing a leak in the kitchen. From start to finish it took 30 minutes.
wall and causing a leak in the kitchen. From start to finish it took 30 minutes.
Sharon J.
Nov 2013
I called Pampered Plumber on Fri Nov. 1st. They were able to send Art out the same day with a window of 12-3pm. He arrived very close to 12 and had called in advance to advise of his projected arrival time. Art was great, very personable and left his workspace clean. The installation went quickly and smoothly. I used an Angie's List coupon without difficulty. Will use this company (and Art) in future for all plumbing needs.
Fran G.
Oct 2013
Our old 30 gallon hot water heater was 20 years old. Still worked, but we were always waiting for the leak or explosion. The past 3 or 4 years when returning from vacation the water coming out of the tap would be brown. Had to run the water for a long while before it cleared up. Our conclusion - the rust from inside the water heater was causing our problem. Decided to get new one.
Called Pampering Plumber on 10/18/2013. My husband told Claudia our water heater was 20 years old and she was very surprised we hadn't had any problems with it. He told her about the brown water problem and asked was it worth it to have it drained, cleaned out, etc. In the end we would still have a 20 year old water heater.
We decided we wanted a larger unit, but the area available for the heater prevented any thing larger than 40 gallons.
Justin arrived an hour and a half later, took out the old unit, put in the new unit, cleaned up and was on his way.
If we have any plumbing problems, we would definitely call Pampering Plumber.
AND, we had the $25.00 off Angie's List coupon. Justin handed us 3 scratch off coupons to see if we could earn a larger discount. The coupon I scratched was $25.00. Justin told us to keep the other 2 for future services.
Called Pampering Plumber on 10/18/2013. My husband told Claudia our water heater was 20 years old and she was very surprised we hadn't had any problems with it. He told her about the brown water problem and asked was it worth it to have it drained, cleaned out, etc. In the end we would still have a 20 year old water heater.
We decided we wanted a larger unit, but the area available for the heater prevented any thing larger than 40 gallons.
Justin arrived an hour and a half later, took out the old unit, put in the new unit, cleaned up and was on his way.
If we have any plumbing problems, we would definitely call Pampering Plumber.
AND, we had the $25.00 off Angie's List coupon. Justin handed us 3 scratch off coupons to see if we could earn a larger discount. The coupon I scratched was $25.00. Justin told us to keep the other 2 for future services.
Response from The Pampering Plumber
"Don't forget to use the scratch off's . Could be good for up to $100 off ! Thanks for your business , we look forward to servicing your home next time . Best , Colleen Suojanen, President"
Robert D.
Oct 2013
It's great to have a plumber do some work and not feel as though I've been ripped off. I will use them anytime I need a plumber.
Response from The Pampering Plumber
"Justin is a great guy and we will not let him go . Thank you for the great review ! Colleen Suojanen, President"
Lynn M.
Oct 2013
Justin came out to do the installation. He was a very nice young man and gave me an estimate. Once I approved it, he began the installation of the new unit. He took the time to do the install correctly which had not been done on the previous unit. He replaced the copper water lines with stainless steel ones and also raised the unit up off the concrete garage floor. This had not been done by the previous plumber, thus resulting in the unit leaking before the warranty was up. The work was completed in a timely manner, and Justin even came in the house to do a free water test for me before he left. I highly recommend these people and would use them again should the need arise.
Response from The Pampering Plumber
"Justin will be ecstatic at your stellar review !! Thanks for taking the time to post a review . Respectfully , Colleen Suojanen , President"
Terrance J.
Oct 2013
Eddie arrived on time. He diagnosed the problem: lightning had destroyed the water softener's printed circuit board. It was an unbranded, generic board, with no contact information on it and therefore little or no chance of finding the correct replacement.
Eddie quoted a very competitive price (I had done my online pricing research beforehand) for a name-brand product and installed a brand new softener which he had on his truck. The company applied their $59.00 service call charge to the price of the softener.
There was also a problem with the softener flush drain hose: it was a flimsy rubber hose, too short, and it did not discharge in the correct location to keep the flush water from contaminating our landscape plants. For a very small fee, Eddie trenched 52' by hand next to our house and installed a new PVC drain pipe. The flush water, which is not a problem for our St. Augustine grass, no longer threatens any of our landscaping.
Also while here, Eddie discovered the cause of a small sinkhole in our landscaping which I had been repeatedly backfilling: a cut rubber irrigation hose, with its severed sprinkler head buried deep under a bush that our landscaping contractor planted last fall. As Eddie said, "Whoever did this knew they did it." He quoted me a price, had all parts on his well-equipped truck, and repaired the hose and repositioned the sprinkler head during his visit. I know I paid more than an irrigation contractor would have charged because Eddie told me that and said I could save money by calling somebody else. But he was here, ready to do the work, so I decided to have him go ahead. He did a great job, even backfilling the sinkhole with the dirt he had piled up from burying the water softener.
Finally, Eddie scheduled a free visit in a month just to check on the softener and see if we're happy with everything. Based on this visit, my wife Karin and I would recommend The Pampering Plumber to anybody without hesitation. Literally the best experience we've ever had with a plumber!
Eddie quoted a very competitive price (I had done my online pricing research beforehand) for a name-brand product and installed a brand new softener which he had on his truck. The company applied their $59.00 service call charge to the price of the softener.
There was also a problem with the softener flush drain hose: it was a flimsy rubber hose, too short, and it did not discharge in the correct location to keep the flush water from contaminating our landscape plants. For a very small fee, Eddie trenched 52' by hand next to our house and installed a new PVC drain pipe. The flush water, which is not a problem for our St. Augustine grass, no longer threatens any of our landscaping.
Also while here, Eddie discovered the cause of a small sinkhole in our landscaping which I had been repeatedly backfilling: a cut rubber irrigation hose, with its severed sprinkler head buried deep under a bush that our landscaping contractor planted last fall. As Eddie said, "Whoever did this knew they did it." He quoted me a price, had all parts on his well-equipped truck, and repaired the hose and repositioned the sprinkler head during his visit. I know I paid more than an irrigation contractor would have charged because Eddie told me that and said I could save money by calling somebody else. But he was here, ready to do the work, so I decided to have him go ahead. He did a great job, even backfilling the sinkhole with the dirt he had piled up from burying the water softener.
Finally, Eddie scheduled a free visit in a month just to check on the softener and see if we're happy with everything. Based on this visit, my wife Karin and I would recommend The Pampering Plumber to anybody without hesitation. Literally the best experience we've ever had with a plumber!
Response from The Pampering Plumber
"Thank You for the great review !!! We look forward to working with you in the future . Best , Colleen Suojanen , President"
James S.
Oct 2013
Very professional job. Technician was very courteous and did the job quickly and neat.
Response from The Pampering Plumber
"It is never fun discovering a leak and /or water in your home . We are pleased that you found the experience to be less of a headache because you called The Pampering Plumber . Thank You so much ! Colleen Suojanen, President"
Andrea H.
Oct 2013
Thought they did a good job, however, besides disposing of the vanity which was unusable, they also disposed of the sink and countertop ( without consulting me) and did not follow proper procedure for the insurance.
They then suggested United Water to dry out the walls and floor. Not knowing any better I said yes. United Water proceeded to remove about a foot of the tile and wall, disposing of the tile (without consulting me) therefore having to replace it with new tile. Being old tile I cannot match it.
They then suggested United Water to dry out the walls and floor. Not knowing any better I said yes. United Water proceeded to remove about a foot of the tile and wall, disposing of the tile (without consulting me) therefore having to replace it with new tile. Being old tile I cannot match it.
Response from The Pampering Plumber
"I have spoken to the technician who performed the demolition on this vanity. His contention was nothing was discussed about saving any fixtures , in fact the sink and faucet were rusted to disrepair. The vanity itself was rotted and wet for a very long time. It is standard for a company to haul away debris particularly if it is in such bad shape. We have photos of the damaged material and I have attempted to contact this client to offer these pictures for her insurance company . As for the company hired to dry out the walls, we try to partner and refer top quality companies. Most folks would know if you have to pull tiles from a surface , they are usually deemed unusable , due to breakage . It is an unfortunate situation having to demo a cabinet due to a leak that was ongoing such as this one. I would be happy to provide the customers insurance company with any information we can upon request . Best , Colleen Suojanen , President"
Allen B.
Oct 2013
Very well. Promt, professional service and accepted Angies List Coupon right from my IPad.
Francis M.
Oct 2013
He did a beautiful job. This is the first time I am using him. I would recommend him. Actually he is a neighbor of ours so my husband went and talk to him. When he knew he was the plumber and he just happened to be with that company. I would use them again in the future.
Response from The Pampering Plumber
"Thank you for a great review . We truly appreciate your taking the time to do so . Colleen Suojanen , President"
Raquel H.
Oct 2013
I called them and they arranged for someone to come out the same day. The plumber came earlier than expected after calling to tell me he was on the way. He was very polite and courteous. He wore shoe covers to protect my floors. I had a Angie's list coupon that he applied to the cost of my work. Before giving me the bill he asked if there was anything else I'd like him to look out. All in all they were great and I would use them again.
Response from The Pampering Plumber
"The entire staff of The Pampering Plumber would like to thank you for your business and trust in our company . We truly appreciate your taking the time to write and post a review . Best, Colleen Suojanen , President"
Hitesh P.
Sep 2013
I believe it was installed wrong. They said we don’t have the part so they didn’t want to do it. IT took them two days to get the part. They made an excuse.
Response from The Pampering Plumber
"On 11/13/2011 we were called on a weekend for a complaint of no hot water . The technician diagnosed a bad thermocouple and replaced the part under warranty (parts were warranted by manufacturer, labor was not ) the client agreed ahead of time to a $259 charge. After this work was completed the homeowner called questioning the price and was issued a $50 credit toward his next service call to smooth things over , even though he pre-approved in writing the quoted price . On 7/31/2012 we were called to diagnose a problem with pilot light. Our technician used special tools ( manometer) to determine the water column for the heater . It was determined that the gas pressure was insufficient and the homeowner would have to call the propane company supplying the gas. As per our policy the charge was $59 for this call and [member name removed] did not use his $50 credit towards this fee. As for the latest call, our technician spent 1.5 hours at the home on 9/3/13 his educated diagnosis was that the Pilot light assembly needed to be replaced. Unfortunately , we do not stock this part and none of our wholesale suppliers carried that part. Our office spent the better part of the day trying to locate this part from companies that we have accounts with to no avail . We did locate it out of state and offered to pay the additional cost to do so. By the time ( the same day ) the client was informed of this he had called his gas company to supply the part and replace it . I can say with all certainty our staff has gone above and beyond to try to help fix this issue with the water heater , I myself witnessed the staff calling all over the state to locate the part ( we would not call the clients gas company because we do not have an account with them ) . I am terribly sorry that the client feels that we did not want to "do the work" , I can only point out the typically stellar reviews that the fine folks at Angie's List give us . It is my understanding that the problem is solved and would be happy to discuss if otherwise with the client . the direct number to my desk is 813-597-0309 Best, Colleen Suojanen, President Colleen"
JOHN A.
Sep 2013
My August home water usage was huge! I checked the outside water meter. Water was flowing through it, yet none was being used inside the house. I suspected a leak, closed the shutoff valve where the water pipe enters the garage, but could not locate a leak.
Upon contacting The Pampering Plumber, I was told that I had to locate the leak before the plumber could repair it. They referred me to I Find Leaks.
After that firm located the leaking copper water pipe inside the concrete-block garage wall, I contacted The Pampering Plumber for the repair. Their service technician, Eric Wickstrom, arrived that same day for the permanent pipe repair. While here, he also repaired two other faucet problems that had not caused the leak, but needed to be fixed. Eric was very professional and cleaned the areas after the repairs.
Subsequently, I received a follow-up, thank-you card of appreciation from Eric, and a phone call from Claudia, thanking me for using their services and asking if the results were satisfactory.
I highly recommend this firm for its employee responsiveness and attention to customer satisfaction. I also noticed that the company responds to customer reviews on the Angie's List website. This is a company that CARES!
I will use them for any future plumbing requirements.
Upon contacting The Pampering Plumber, I was told that I had to locate the leak before the plumber could repair it. They referred me to I Find Leaks.
After that firm located the leaking copper water pipe inside the concrete-block garage wall, I contacted The Pampering Plumber for the repair. Their service technician, Eric Wickstrom, arrived that same day for the permanent pipe repair. While here, he also repaired two other faucet problems that had not caused the leak, but needed to be fixed. Eric was very professional and cleaned the areas after the repairs.
Subsequently, I received a follow-up, thank-you card of appreciation from Eric, and a phone call from Claudia, thanking me for using their services and asking if the results were satisfactory.
I highly recommend this firm for its employee responsiveness and attention to customer satisfaction. I also noticed that the company responds to customer reviews on the Angie's List website. This is a company that CARES!
I will use them for any future plumbing requirements.
John F.
Sep 2013
We moved into our new home and original water needed replacing. Based on the great revues on Angie's list we called The Pampering Plumber to get a new tankless water heater and a water softening system installed. Our entire experience with this company has been truly outstanding. Art is the most knowledgable and professional person I have had the pleasure to work with. He is courteous and a true gentleman and really knows his craft. You will not be disappointed if you call The Pampering Plumber.
Response from The Pampering Plumber
"Love to hear good things about our individual technicians, Art will be thrilled . Best wishes in your new home ! Colleen Suojanen , President"
Catherine G.
Sep 2013
I have used these guys for years for my plumbing and water softener needs. They are prompt, affordable, and professional.
Joseph C.
Sep 2013
We have used The Pampered Plumber for several jobs. One was remodeling of a
bathroom and they did an exceptional job. Our primary contractor said he wanted to
use them again on the next project.
We had an issue with a drain, called them, asked for the gentleman who installed
our bathroom and were pleased with the promptness, friendliness, and expertise
bathroom and they did an exceptional job. Our primary contractor said he wanted to
use them again on the next project.
We had an issue with a drain, called them, asked for the gentleman who installed
our bathroom and were pleased with the promptness, friendliness, and expertise
Response from The Pampering Plumber
"Always a pleasure to know that we are called upon again and again . Thank You for your trust and business Colleen Suojanen, President"
Leigh L.
Sep 2013
From the first call into the office to the moment that they left I had a wonderful experience with this company. Brianna answered the phone and was courteous and helpful. She got someone out to us that same morning. I was thrilled as I don't like not having hot water. Bill arrived and was pleasant and professional right from the start. He listened to our issues with the water heater and diagnosed the problem. He explained in detail why we had the problem and how he was going to fix it. After fixing the problem, he made sure that we understood how to check to make sure that it was working properly. He also helped us to understand about the type of unit that we had and how to best use it (set water temp, etc). I would highly recommend them.
Debi U.
Sep 2013
Being a procrastinator, I waited until I couldn't ignore the constant dripping from the kitchen faucet. There was also a leak from somewhere ending up under the kitchen sink. And the icing on the cake was the fact that the disposal quit working several months before so I couldn't really use the left side of my double sink because it would fill up with cruddy water from the stupid disposal. I think it was getting stinky as well. Also, I couldn't use my dishwasher because of the broken disposal.
I didn't want to call the plumber I'd used before because their prices are astronomical. I called the Pampering Plumber and the gentleman's name who came out was Bill Larson. He was super friendly and very informative. I always appreciate when the repairmen explain to me what's wrong and what they're doing. He gave me the price and it looked much better than what I know I would have gotten from the previous vendor. Bill went to work and removed the garbage disposal. He had to do some creative work in order to get around some things my husband had done on previous do-it-yourself, Tim-the-Toolman-type repairs. He put in two new drains that were more heavy duty than the ones replaced. The leaking was being caused by something that was wrong in one of the drains. He also replaced the cartridge in my Moen faucet that had become very corroded since we have well water. I know this will happen again, so I'll be calling them when it does. Even with our water softener and iron-remover, it's still a fact of life in Florida.
I had to call back next day because there was no hot water, but as I talked to the company rep on the phone, I discovered that the valve under the sink just needed to be turned on. However, I guess the hot and cold were coming out the wrong sides. I didn't really care but the rep insisted that it was something that needed to be corrected. Bill came out and re-positioned the cartridge in the faucet. Of course, there was no charge.
Approximately 6 weeks later, I used my dishwasher for the first time in a long time. It leaked all over under the sink. Nothing catastrophic, but I turned it off and wiped everything up, then called Pampering Plumber. Bill came right out again and discovered the dishwasher boot was cracked. He put a new one on, then ran the dishwasher to make sure. Everything was fine. And again, no charge. I love these guys!!
It's been eight months now and I haven't had a peep of trouble from my kitchen plumbing. I'd use this company again in a heartbeat.
I didn't want to call the plumber I'd used before because their prices are astronomical. I called the Pampering Plumber and the gentleman's name who came out was Bill Larson. He was super friendly and very informative. I always appreciate when the repairmen explain to me what's wrong and what they're doing. He gave me the price and it looked much better than what I know I would have gotten from the previous vendor. Bill went to work and removed the garbage disposal. He had to do some creative work in order to get around some things my husband had done on previous do-it-yourself, Tim-the-Toolman-type repairs. He put in two new drains that were more heavy duty than the ones replaced. The leaking was being caused by something that was wrong in one of the drains. He also replaced the cartridge in my Moen faucet that had become very corroded since we have well water. I know this will happen again, so I'll be calling them when it does. Even with our water softener and iron-remover, it's still a fact of life in Florida.
I had to call back next day because there was no hot water, but as I talked to the company rep on the phone, I discovered that the valve under the sink just needed to be turned on. However, I guess the hot and cold were coming out the wrong sides. I didn't really care but the rep insisted that it was something that needed to be corrected. Bill came out and re-positioned the cartridge in the faucet. Of course, there was no charge.
Approximately 6 weeks later, I used my dishwasher for the first time in a long time. It leaked all over under the sink. Nothing catastrophic, but I turned it off and wiped everything up, then called Pampering Plumber. Bill came right out again and discovered the dishwasher boot was cracked. He put a new one on, then ran the dishwasher to make sure. Everything was fine. And again, no charge. I love these guys!!
It's been eight months now and I haven't had a peep of trouble from my kitchen plumbing. I'd use this company again in a heartbeat.
Response from The Pampering Plumber
"We are tickled that you posted such a lovely review . Thank You for taking the time to do so . Best, Colleen Suojanen, President"
Brian M.
Sep 2013
Appointment was scheduled for mid afternoon, but the office called me at 2:00 to tell me plumber would be running late, up to 5-6 pm that evening and gave me option of keeping appt or rescheduling. I kept the appt and he showed up at about that time. Finished the work, checked for leaks and was done in about 45 minutes.
Response from The Pampering Plumber
"Thank you for your comments. I offer my apologies regarding the punctuality it seems that the previous customer had a larger problem than anticipated . We do our best to predict how long a service call will be but obviously do not always get it correct . Thank you for your patience in this matter , hopefully we will only get better . Colleen Suojanen, President"
SHARON W.
Aug 2013
They were prompt and courteous. Repairs were done quickly and without any mess at all.
JUDITH G.
Aug 2013
Eddie was prompt and cheerful as always. He fully informed me of the breakdown of charges before he came. I requested a specific replacement toilet but left the choice of faucet to him and was very pleased by his choice. He was an efficient and personable worker. Eddie left the work areas clean and accomodated me by leaving the boxes for me to use. This is a company that I will use and recommend to anyone.
Response from The Pampering Plumber
"Thank you for the great review . It is always a wonderful start to a day when we hear that we have satisfied another client . Colleen Suojanen , President"
Licensing
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FAQ
The Pampering Plumber is currently rated 4.7 overall out of 5.
The Pampering Plumber accepts the following forms of payment: CreditCard
No, The Pampering Plumber does not offer free project estimates.
No, The Pampering Plumber does not offer eco-friendly accreditations.
No, The Pampering Plumber does not offer a senior discount.
Yes, The Pampering Plumber offers emergency services.
No, The Pampering Plumber does not offer warranties.