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The Pampering Plumber

Founded 1990 • With Angi since February 2004

4.7

(421) Verified Reviews

Business Details

Phone Number

Address

13128 St Rd 54

Odessa, FL 33556

Description

Your Tampa Bay Area 24/7/365 full service plumbing and water filtration EXPERTS! Our focus is on a pleasurable experience for all of your Tampa plumbing needs from drain cleaning to energy efficient water heating solutions, water filtration and more! Our technicians wear blue booties and use tool

Verified Reviews

A few reviews for this pro...
Geoffrey B.
1.0
05/09/2022
Quoted each item individually (flat rate pricing). $168 to replace plastic fitting. Will do the job myself and save the $768 quoted to do a 2 hour job. The flat rate pricing is a rip off especially if there are multiple items.
Description of Work
Leaking drain (needs plumbers putty), leaking plastic compression fitting on water filter, O-ring on faucet.
Category
plumbing
R. Dale K.
5.0
10/15/2020
Both T.J. & Richard were very personable & as far as we know (not knowing plumbing) did a very thorough job. The cost was very high, but being new to this state & not knowing the price of plumbing updates, we simply accepted it. We couldn’t have had nicer guys doing the work though - we loved them both.
Description of Work
Entire house rep lumber.
Category
plumbing
Joseph G.
5.0
09/11/2020
Eddie is one of the most knowledgeable person I know when it comes to plumbing. I have been with Pampering Plumber for 10 yrs and have enjoyed every minute.
Description of Work
Annual maintenance program
Category
plumbing, small appliance repair, water heater repair, drain cleaning

Service Provider Response

Thank you so much for your review! We appreciate your continued business and support over the last 10 years :)
Campbell M.
5.0
08/12/2020
First class repair, under cost estimate.
Description of Work
Repair broken waterline under the house. Keith was our plumber for years and is fantastic. He treats our old house like it was his. I have recommended him and Pampering Plumber to several friends. Good people.
Category
plumbing, appliance refinishing
Scott H.
5.0
03/14/2020
I have used Eddie several times over the years. He is top notch. I would recommend the Pampering Plumber for any of your plumbing needs.
Description of Work
Install garbage disposal.
Category
plumbing, small appliance repair

Service Provider Response

Thank you for taking the time to review the work that Eddie has done for you. We appreciate your continued support and business over the years :)
Barbara B.
5.0
02/25/2020
Excellent. The plumber was efficient, courteous, timely and, most importantly, fixed the problem and offered complete descriptions of what he was doing.
Description of Work
Repair of backed up toilet and leaking from the bottom.
Category
plumbing
Andrew P.
1.0
11/21/2019
I called them to arrange for a quote. Took all my information (what needed to be done, name, address, phone, etc.), and only then informed me that they charge for an estimate!! $59! If you choose to have them do the work, they supposedly 'subtract' the $59 from the bill. Just know up front that they will not come out and give you a quote so you can reasonably compare with other companies.
Description of Work
Installation of Shower and Roman Tub faucets
Category
plumbing

Service Provider Response

I'm sorry that you feel like we lacked in our professionalism according to your rating. However, it does state on our Angie's List profile that we do not provide Free Estimates for plumbing service or repairs and we did let you know about our procedures prior to scheduling so that there were no surprises. Generally, we're able to perform the work quoted right then and there because our technicians arrive with a fully stocked box truck - if the estimate is accepted, then you do not pay the dispatch fee and you only pay what was quoted.
James K.
5.0
08/15/2019
We have used Pampering plumber for ten years. Always excellent service with Eddie as our primary service representative. Eddie conducted a video review of our main sewer line that connects the house to the county sewer system to determine whether we needed follow up to a previous and necessary clean out. The concern was roots from nearby plantings. The review showed a clean line, removing any need to change current landscaping.
Description of Work
Video follow up to main sewer line blockage clean out.
Category
drain cleaning

Service Provider Response

Glad to hear that the camera didn’t show any major issues! We truly appreciate your business and support over the years.
Robin R.
5.0
08/13/2019
We had another plumber out to look at the leak. I told my mom to get another estimate. Art and George came out and was able to fix the stem without replacing the whole system. Excellent customer service, very thorough explaining what was wrong, and had the repair done within a half hour. Will use The Pampering Plumber again and would highly recommend.
Description of Work
Stem seat in shower handle was broke. Shower was leaking.
Category
plumbing

Service Provider Response

Thank you so much for taking the time to review us! Glad to hear you had a pleasurable experience ☺️
Lauren M.
5.0
07/25/2019
Their staff is always very friendly from the minute they first answer the phone. I have had a few different service guys over the years and they have always been very nice and explain everything so I can understand it. The issues are always fixed and I have never had to come back out for something again.
Description of Work
I have used the pampering plumber multiples times for small sink fixes, changing a toilet, new hot water heater.
Category
plumbing, small appliance repair, water heater repair, drain cleaning
Brittney B.
5.0
07/25/2019
Perfect. Fast and efficient! They did great work!
Description of Work
Our pluming was clogged
Category
plumbing
PATRICK B.
5.0
01/31/2019
Unfortunately, the main water line into our home broke over the New Year weekend. Pampering Plumber sent a plumber (Keith) on a Saturday. He provided a temporary repair that stopped the leak. Came back on Monday and completed the repair. Fair price and excellent service. These are the guys you call for plumbing repairs. Always.
Description of Work
Broken Water Main
Category
plumbing

Service Provider Response

I'm sorry to hear that your new year started out on such a bad foot, but I'm glad we were able to get it taken care of for you! Hope the rest of your 2019 goes smoothly :)
James K.
5.0
12/21/2018
Pampering Plummer installed a tankless water heater about 18 months ago and the unit failed in early December. I have used Pampering Plumber for all our plumbing needs for around nine years. Eddie has been our primary service provider, however, for this call he was not available. Still received excellent service. The labor warranty was expired, so I was charged for diagnostics and part installation. I was a little dismayed with the cost of the repair to this relatively new tankless water heater, but I did not complain too much due to all the good will I have with this company for its excellent service, and on a couple occasions, over and beyond the required service.
Description of Work
Warranty repair on water heater
Category
plumbing, water heater repair
Christian L.
1.0
11/20/2018
One of the two bibs were replaced. Other bib had a vacuum break and a splitter that led to a garden hose and a automatic pool filler. The tech removed the vacuum breaker and the splitter and said the bib was fine. He sent me pictures of the old parts and told me to go to Home Depot to buy the replacement parts?! I did so and after installation I noticed a small leak from the pool filler side. I thought that during removal of the splitter that the pool filler side may have damaged, being made of pvc piping. I called the company out again to evaluate and a different tech came out and informed me that the vacuum break is supposed to leak a little when the pool filler is operational. I was assessed another $59.00 service charge that I disputed with the manager. They refused to remove the fee. I paid it but feel like it was all the same job and they shouldn’t have sent me to Home Depot to complete the job they were hired to do! The manager claimed me going to Home Depot was optional and that they gave me a discount. I was never informed of the option. The initial tech had already left the house when I received the pics of old parts. I’ve deleted this company from my phone. $227 to replace one bib and take off a splitter/vacuum break. Good luck.
Description of Work
Requested 2 outdoor bibs to be replaced
Category
plumbing

Service Provider Response

I believe the part you're referring to is the "Y" connection or splitter in order to be able to connect two hoses to the hose bibb - it's a retail item and not something that we stock on our trucks. We did charge the $59 dispatch fee because it was determined that the hose bibb was functioning as it should - the vacuum breaker does drip as it's in use. This is the device that's used to prevent backflow into your drinking water supply. If the hose bibb was installed incorrectly in any way, it would have been no charge to repair, as we carry a 90 day warranty on all work performed.
Stephen D.
5.0
11/13/2018
Referred to company to have leak fixed. I use them all the time and they are excellent.
Description of Work
Plumbing Service - Referred to Leak Detection Company
Category
plumbing

Service Provider Response

Thank you so much for the review! We appreciate your continued business. Have a Merry Christmas!!
j B.
5.0
11/06/2018
They did a good job, quickly and properly.
Description of Work
Plumbing fixture
Category
plumbing
Diane D.
5.0
10/18/2018
I’ve used them for years. I will recommend and continue to use them.
Description of Work
Plumbing Service
Category
plumbing

Service Provider Response

Thank you!! We appreciate your continued support over the years. Hope you have a Happy Holiday season.
John C.
5.0
10/14/2018
I called and Eddie came out and gave me a estimate on the work to be done. I agreed to have them do the work. He arrived at the time we agreed on.
Description of Work
New Toilets installed and water conditioner and sink hardware in the past
Category
plumbing, water softeners, drain cleaning

Service Provider Response

Thank you for taking the time to post a review!
Carl J.
5.0
10/11/2018
Outstanding!!! For starters, the Technician showed up in the 1st hour of a 3-hour window (that's better than the cable guy). This was important to us because the leak was so severe (think Niagara Falls), we had to turn off the house water so as not to flood the kitchen. So there was no drinking water, no hand washing water, and no toilet flushing water...oops (that was starting to be a problem for me, if you get my drift). Did I mention I called in this problem during late morning of 10/01/2018 (that's a Monday)? I was given a 2 p.m. till 5 p.m. window...and like I said, the Tech showed up just before 3 p.m. He jumped right into the task at hand and improvised a plumbing solution that had our house water flowing in short order, a true all-around professional (IMHO). And the Pampering Plumber didn't charge us an arm & leg for this same-day (emergency in my mind) service. In fact, they pointed me to a $40.00 discount coupon available on Angie's List, which reduced the already reasonable price even further! I highly recommend this plumbing company. If we need a plumber in the future, The Pampering Plumber is our first call.
Description of Work
Fix a very badly leaking pipe in a difficult-to-get-to location.
Category
plumbing

Service Provider Response

Thank you so much for taking the time to review our services! A leak of that caliber is definitely something that we'd want to hop on as soon as possible and I'm glad we were able to do that for you.
Carol P.
5.0
10/07/2018
Very satisfied, we called on a Sunday and 3 hours later it was installed and finished. Great service and very reliable.
Description of Work
Water Heater
Category
plumbing, water heater repair

Service Provider Response

Plumbing issues are NOT how you want to spend your Sunday, however, I'm glad we were able to take care of it in a timely manner for you so, you could enjoy the rest of your day! Thank you for your review :)
Jerret L.
5.0
10/01/2018
The job was done quickly and correctly.
Description of Work
Bathtub Drain
Category
plumbing
Patrick M.
5.0
08/27/2018
I contacted The Pampering Plumber after having difficulty changing a Moen cartridge on a leaking shower. They were able to accommodate us in their schedule and Art arrived on time. Art was great—polite, professional, and did a very good job. He was able to fix the problem that I had difficulty with and recommended how to contact Moen to make a warranty claim for the cost of the part. The price was less than a less complicated service provided previously by another company when I had a similar issue, even though the work was performed on a Sunday. Very pleased with this company and Art in particular. Will definitely use again in the future.
Description of Work
Repaired leaking shower by replacing cartridge.
Category
plumbing
Jenna A.
5.0
08/11/2018
AJ was excellent!!! Arrived before scheduled time. Diagnosised the problem quickly and got it fixed. Very professional, friendly. He explained what was wrong and what was needed too fix the issues. AJ rocks!!!! Thank you so much! Jenna Arnaz
Description of Work
Shower and sink clogged.
Category
plumbing, drain cleaning

Service Provider Response

That's great to hear! Thanks for taking the time to share your experience with us :)
Scott H.
5.0
06/22/2018
I have used The Pampering Plumber in the past. Eddie did outstanding work! I wouldn't hesitate recommending the company. Eddie was prompt. In fact, he called to let me know he was 15-20 minutes away. He explained what he did and didn't seem inclined to up-sell any other service.
Description of Work
Replace water heater, remove water softener, fix toilet
Category
plumbing

Service Provider Response

Thank you for the awesome review! We appreciate your business :)
Harvey P.
5.0
04/17/2018
I have been using Eddie at Pampering Plumber for several years at my home and have always been extremely satisfied. The most recent project was the design and installation of 2 tankless water heaters. Before making a proposal, Eddie surveyed all of the plumbing lines in our attic and determined how he needed to modify them so that we could change from a 1 tank water heater to 2 tankless water heaters. Based on his design recommendations Eddie clearly explained what to expect in terms of the length of time to receive hot water in our many bathrooms, kitchen, etc. when the tankless system is operational. It has been almost 2 months since the tankless water heaters were installed and we are thrilled with its performance. We just received our electric bill and it dropped about $300 in one month versus having a large tank heater. Amazing efficiency!
Description of Work
Design and Installation of two tankless water heaters
Category
plumbing, water heater repair

Service Provider Response

Thank you Mr. [Member Name Removed]! So glad that you're satisfied with your tankless water heaters and that they're able to save you that much money. We thank you for your loyalty and business over the years. Sincerely, Briana Suojanen Britton

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    CFC1427335
    Trade License Locale
    Florida
    Trade License Authority
    Florida: General
    Trade License Expiration
    08/31/2024
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    No

    Services Offered

    Residential & Commercial Plumbing - Drain Cleaning, Sewer Cleaning, Water Filtration, Water Heaters, Water Softeners & Conditioners, Garbage Disposals, Green Plumbing Solutions, Repiping, Toilet Repair & Installation, Shower Repair, Leak Detection & Repair, Reverse Osmosis, Pumps Repair & Replacement, Mobile Home Plumbing, Solar Pool Heating, & Back Flow Certification.

    Services Not Offered

    Air Conditioning & Irrigation Installations.

    Frequently Asked Questions & Answers about The Pampering Plumber

    How is The Pampering Plumber overall rated?

    The Pampering Plumber is currently rated 4.7 overall out of 5.

    What days are The Pampering Plumber open?

    The Pampering Plumber is open:

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    What payment options does The Pampering Plumber provide

    The Pampering Plumber accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does The Pampering Plumber offer free estimates?

    No, The Pampering Plumber does not offer free project estimates.

    Does The Pampering Plumber offer eco-friendly accreditations?

    Yes, The Pampering Plumber offers eco-friendly accreditations.

    Does The Pampering Plumber offer a senior discount?

    No, The Pampering Plumber does not offer a senior discount.

    Does The Pampering Plumber offer emergency services?

    Yes, The Pampering Plumber offers emergency services.

    Are warranties offered by The Pampering Plumber?

    No, The Pampering Plumber does not offer warranties.

    What services does The Pampering Plumber offer?

    The Pampering Plumber offers the following services: Residential & Commercial Plumbing - Drain Cleaning, Sewer Cleaning, Water Filtration, Water Heaters, Water Softeners & Conditioners, Garbage Disposals, Green Plumbing Solutions, Repiping, Toilet Repair & Installation, Shower Repair, Leak Detection & Repair, Reverse Osmosis, Pumps Repair & Replacement, Mobile Home Plumbing, Solar Pool Heating, & Back Flow Certification.

    Are there any services The Pampering Plumber does not offer?

    Air Conditioning & Irrigation Installations.