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OneRestore

Founded 2010 • With Angi since December 2012

4.5

(223) Verified Reviews

Description

Hi, I am pleased to welcome you to our Carpet, Hard Surface Cleaning & Restoration Services North Central & Central, FL Angie List Preferred A Rated Vender. As the owner of a quality residential and commercial service based business, I believe in one on one service with 100% satisfaction on ALL of our work with special focus on the importance of customer satisfaction. We offer a wide selection of services and offer free on site or telephone estimates for all of needs. You will find everything you need to know about the integrity of our services, as well as providing useful information that you can use before inviting any related service provider into your home. We use subcontractors for mold testing/remediation and remodeling work....

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United Water Restoration Group Inc - Ocala

Our History: United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for all your Water, Flood, Fire, Storm, Sewage and Mold emergencies. Headquartered in sunny Ormond Beach, FL. United Water Restoration Group has dutifully serviced the state of Florida for over 14 years. What started as a small company has evolved into a national franchise bringing the same level of professionalism, family values, personal attention our customers in Florida have grown accustomed to different franchise locations all over our great country. Our Experience: With over 60 years of combined restoration experience between the operators. We offer insights into what needs to be done, and how to do it the right way. When you’ve been in this business for this long, you get to see it all. This is a benefit to our customers as you’re sure your dealing with a professional that can get the job done, without trying to take advantage of your situation and your restoration job is done the right way the first time. Our Customer: We treat our customers like family. Customer service is critically important to us because we know that when your home or property is in an emergency situation involving water, flood, fire, storm, sewage or mold, it’s an overwhelming and stressful time in your life. We know how important it is for our customers to return to their regular life as soon as possible, and we react accordingly. The satisfaction of the client is the most important to us. We place stringent standards that we enforce at every job for accuracy and attention to detail to make sure we don’t ever compromise the quality of our service.

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Offers by United Water Restoration Group Inc - Ocala on Angi

Verified Reviews

A few reviews for this pro…

5.0

08/09/2016

Made contact with Marie... and she was able to fit us into their schedule for the same day. Lucky for us as our open house was the following day! Cannot tell you how excited we were that it could be done! She rearranged her schedule and made it happen for us!

DESCRIPTION OF WORK
Clean 6 wingback chairs that we purchased for our new Charter Middle School's library.

CATEGORY carpet cleaners

5.0

04/11/2016

Very professional, Mike showed up on time, was very polite, conscientious, and thorough. The carpets and rug looked great after he finished. I would use this company again.

DESCRIPTION OF WORK
One Restore steam-cleaned three rooms w/ wall-to-wall carpeting, and one area rug.

CATEGORY carpet cleaners,flooring contractor,oriental rug cleaning

4.0

03/30/2016

Because we had moved our furniture into the tiled kitchen that Mike would run his water hose through, I asked him if there was any chance the hose might leak and cause damage to our furniture. He assured us that it was not a concern of his. Mike arrived on time and did a pre-treatment spray on the stains that we were hopeful would be removed. Unfortunately after cleaning all carpets, the stains re...

DESCRIPTION OF WORK
Carpets cleaned in LR/DR, master bedroom, two additional bedrooms and hallway.

CATEGORY carpet cleaners,ceramic tile,flooring contractor,remodeling,upholstery cleaning,water damage restoration,home remodeling

1.0

09/28/2015

I waited three weeks for him to get it on the schedule originally, even though I posted that it was a rush job, please don't take it unless can be done quickly. However, I agreed to the terms, that was the Sept. 12. I was called on the 10th and told that a job ran long and they had to reschedule. Then they couldn't reschedule until Sept. 26th. I had already set my staff up and had people coming to...

DESCRIPTION OF WORK
He didn't show up. He was supposed to come and strip, clean and wax the floors at my childcare center.

CATEGORY carpet cleaners

2.0

08/04/2015

A project was to take 8 weeks took over 6 months. More than once the "office" attempted to collect payment for work not completed, which had to be documented in photographs and emailed to "office" as justification. Little to no supervision of subcontractors who did poor quality work and had to return multiple times. Permit was never pulled for the work which required permit by the Authority Having...

DESCRIPTION OF WORK
Mold mitigation and home repair (interior and exterior wall) due to water damage

CATEGORY carpet cleaners,drywall,water damage restoration,mold removal

SERVICE PROVIDER RESPONSE

Additional services were added multiple times, which necessitated payment adjustments as stated in the contract. A manufacturing defect required one of our sub contractors to return and re-do a small portion of the job.

Services Offered

Carpet, ceramic tile, floor, polishing, waxing, upholstery and rug cleaning, pet odor, stain removal, sanitizing, disinfecting, water, flood and smoke damage, mold testing & remediation.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
No