Family owned & operated. Cost is determined by the appliance type. See website for additional service areas.
Business highlights
17 years of trusted experience
Services we offer
Appliances repairs including refrigerator, freezer, ice maker, gas or electric clothes dryer, washing machine, dishwasher, garbage disposal, gas or electric stove.
Services we don't offer
Microwave repair, hot water heater repair, ice machine repair, dishwasher installation, original disposal installation
Description of Work: No work was done. Serviceman checked out my washer, and concluded it would be too expensive to repair. He also recommended a washer that he own s for 13 years with no problems. Since we are not interested in bells and whistles, and just want to get the job done. We will be shopping for the recommended brand. The company is honest and trustworthy. We would recommend them.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Pat P.
08/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Front loading washing machine was leaking. A very friendly repair man was at our house within hours (which is unheard of)! He had to order a part from the distributor and said he would return as soon as it was received. Next day he returned and fixed our machine. Unbelievably quick! I highly recommend this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
Stephen E.
07/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Very polite, experienced. Knew how to fix my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Betty D.
05/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: Restacked front-loading washer & dryer. Was a bit disappointed that, at first they said they couldn't do the job due to bad back. (I had reported what needed to be done in advance and was surprised they would send someone with a bad back to do the job.) BUT, they did get the job done. Would use again and will refer to my clients.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Corinne Y.
03/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: 1st visit repaired Dryer replaced Heating Element. 2nd visit ordered part for Washer was installed in 2 days. |We had 2 previous companies in for the same repairs. $29 service accomplished nothing nor did the $59 service. Sadly I wasted $90 and time from work. |I would highly recommend Reliable. They were polite fair and extremely professional. Most importantly the repairs were made and my appliances are up and running again. Thanks Reliable says it all!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Response from Reliable Appliance Repair
Thanks very much for the review. Getting unsolicited reviews such as yours has helped our business since it started as we do very little outside marketing. We would rather keep our costs down and keep your prices reasonable. Thanks again.
Rick G.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Checked all of my appliances. Excellent advise. Cooling fan on fridge needed replacement. It was making noise and if the bearing seize you lose a lot more. Inlet valve bad on washer allowing washer basket to fill. Very thorough. Bud knows what he is doing. These guys will be my first call when something starts to act up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Reliable Appliance Repair
Thanks so much for the positive review. It lets us know that we are meeting our goal of being thorough and affordable. We appreciate that you took the time to post.
ELLEN O.
09/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: washing machine leak, wound up being water hose leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Reliable Appliance Repair
Thank you for trusting us to take care of your appliances.
Phyllis C.
08/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: This company was awesome. Our dryer quit drying and we call Reliable because they were on Angies List and they came out promptly and on time. They replaced the parts that had been damaged by a flash fire (scarey). We had paid another company to clean our vent and dryer but apparently they did not clean our dryer and I would never use them again. Reliable, however, cleaned the dryer, replaced the damaged parts and even went up on the roof to make sure the vent was clean. Reliable charges less for a vent cleaning than the other company we used and Reliable actually cleans the dryer and the vent. Bud was super nice and we highly recommend Reliable Appliance Repair!! Just be aware everyone - get your dryer and vent cleaned every year or you could burn your house down.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Reliable Appliance Repair
Thanks for the kind words about our family business. We all do our best at being dependable and affordable. We like to think we do the job faster, better and at a lower cost than most of our competitors. Thanks for your vote of confidence in our service!
Jerry P.
09/2013
5.0
appliance repair
+ -1 more
They arrived quickly and couldn't have been nicer or more professional. After attempting to repair the problem at the lowest cost to me they discovered underlying troubles. My options were explained clearly and it was suggested that repairing the machine would not be cost effective. Bud even suggested a reputable dealer in the area who after a quick stop will be delivering Monday. Would I have prefered the quick fix to work? Of course. However things wear out and when the time comes you will be hard pressed to find anyone more honest, caring, or professional! Thank you so much. Do not hesitate to give them a call!
Description of Work: They were able to come out on a Saturday afternoon and check a washing machine for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Reliable Appliance Repair
Thanks for giving us the opportunity to be of service. We do our best to affordably repair our customers' appliances, but, occasionally, it just does not make sense for you to invest in a machine with multiple problems. We're glad you could locate a newer appliance quickly so you were not without a washer for long.
william S.
08/2013
5.0
appliance repair
+ -1 more
Very honest the price to fix the machine verus the age made it not worth money. Advised to buy a new machine. Charge for visit $40.00
Description of Work: Checked our broken washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Reliable Appliance Repair
Thank you, [removed member name] for your review. Our family of technicians at Reliable Appliance Repair does it's best to help our clients make sound decisions about repairing their appliances. We obviously would prefer to 'save' every machine, but we know that sometimes it makes more sense to move on and replace it. We hope you will call on us again next time you have concerns about your appliances and their performance.
Frank M.
06/2013
5.0
appliance repair
+ -1 more
Exceptional. Professional, very knowledgeable, helped us find some other parts we needed at no cost. Very personable as well. I have found my new appliance repair service - they are superb. Price was very fair as well.
Description of Work: Side by Side refrigerator. Took apart the water/ice dispenser controls, cleaned. Replace the solenoid, sprayed it with water repellent so it would not rust. Also helped us find a provider who sells the plastic strips that go over the handles of the doors at no cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Reliable Appliance Repair
Thanks so much, [member name removed]! All of us at Reliable do our best to provide quality service at a reasonable cost to our neighbors. We purposely use only family members in our operation so that we can easily control costs and pass those savings onto you. It keeps us small, but we like it that way! Let us know if you ever have any questions about your appliances - we'll be more than happy to help.
RICHARD G.
06/2013
5.0
appliance repair
+ -1 more
He arrived here on time as promised. He tested the unit and decided it wasn't working and gave me a quote of about $150 to replace the ice maker. After dismounting the unit he discovered the unit had come unplugged from the power source. My lucky day. He plugged it back in and charged me $59 for the service call. He didn't have to be honest and could have easily charged me for the whole shebang but did not.
Description of Work: He arrived here on time as promised. He tested the unit and decided it wasn't working and gave me a quote of about $150 to replace the ice maker. After dismounting the unit he discovered the unit had come unplugged from the power source. My lucky day. He plugged it back in and charged me $59 for the service call. He didn't have to be honest and could have easily charged me for the whole shebang but did not.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from Reliable Appliance Repair
Thanks, (deleted member name)! Our family business prides itself on being honest and forthcoming when it comes to our repairs. Too many in our business are out to gouge their customers with high prices and/or repairs that are unneccessary. Thank you for your vote of trust in our company's values.
Cheryl and Cindy D.
05/2013
2.0
appliance repair
+ -1 more
The service crew of Reliable Appliance Repair was prompt and kind. They were very good people, however we discovered later that the work was sub-par and cost us money in the long run. We are very dissatisfied.
Description of Work: Reliable Appliance Repair fixed my ice maker. They reminded me a few things such as to reset the washer. If we had any problem, he said that he will come back and help. Provider had to come back multiple times to complete the work. In early August, we discovered the refigerator was leaking and had damaged the floor. The flooring contractor informed us that this may have been an ongoing issue. It was then we realized that Reliable had failed to adequately service the refigerator in the first place and, as a result, the floor was damaged.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$206
Response from Reliable Appliance Repair
Three months after we had replaced an inlet valve in the refrigerator, we responded within an hour of the member’s call to us about a leak from the refrigerator. We were told by the members that they had called their flooring company out earlier because they were noticing a buckling of their recently installed wood floor. The members had not noticed any water leak until the flooring people pulled out the fridge for the flooring inspection. The flooring people shut off the water supply to the fridge, noting that it was ‘leaking everywhere’. The flooring people assessed that the entire floor needed to be replaced due to damage from a leak that ‘appeared to have been happening for a long time’. The company had already removed the wood floor and disposed of it, prior to our being contacted. As noted earlier, when we were informed that a leak had occurred, we responded to the call, within an hour. Rather than finding a leak at the point where we had installed the new water inlet valve, we observed that a split had developed in the incoming water line to the valve (about 2 feet up the water line from the point of our original repair). This split in the plastic water line was under normal pressure, but fortunately was very small, producing a fine misting spritz. This water sprayed onto the back of the refrigerator and onto the wall and rolled down to the flooring, likely causing the reported buckling of the wood floor. Replacing the original incoming water line is not normally part of a valve repair for refrigerators, unless it is shown to be damaged at the time of the visit. We did not replace any part of the water lines within the refrigerator or to it, in our original repair. Based on our observation of the water line’s leak, the split had probably occurred two or three weeks before we were called back out, or in other words, to the best of our knowledge, the split in the water line happened over two months after our repair. In retrospect, the customer believes that we should have known that her line was old and prone to breakage, and that we should replace all the water lines in every repair to refrigerators. This is not practical nor even advisable, and nobody in a repair service business would consider that to be a prudent policy. When a plumber comes across a leaky faucet, he should not just start replacing all the water lines and add to his repair bill! Rather than ratchet up the costs to our customers with such “add-ons”, we operate under the “if it ain’t broke, don’t fix it” rule. In this particular case, the water line was operating correctly when we replaced the water inlet valve. We do offer a full 90 day warranty on parts and labor for our repairs, but by the time we were contacted, that had expired as well. Although the water line failure was a tragic occurrence, it was not caused by the work we had performed nor the part which we installed. Water lines sometimes simply fail due to age and use. This event was just that, an old, plastic water line failure and nothing more.
Debbie F.
04/2013
5.0
appliance repair
+ -1 more
I called them at 7 AM about the refrigerator and the noise it was making. They advised me what to do until they could get here. They gave me a time estimate of 4 PM. They were here well before that, checked it out and told me the problem was that the ice maker was dripping water down the back of the refrigerator, freezing on the fan and that was what was creating the problem. He cleaned all that up, fixed the problem, cleaned up his mess and put the trays he had removed back in the freezer when he was done. He was very professional, explained the problem, what needed to be done, asked me if I had any questions, and cleaned up his mess as well! I would definitely use this company again!
Description of Work: Refrigerator/Freezer was making a horrible noise. When I placed the call, the serviceman said it sounded like the fan.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Reliable Appliance Repair
Thank you for your review! We feel that our flat-rate prices for repair are very competitive for the area and that our family of technicians perform quality work & are both friendly and informative. Please let us know how we might raise our "B" grade on quality and price.
Barbara O.
03/2013
5.0
appliance repair
+ -1 more
They're a smart business and their hours were wonderful. They came out the same day I called them. He arrived early and recommended that we replace the unit. The work he did was neat and he put the refrigerator back together again. They have late hours and are very reasonable. They are a local small business that is most accommodating, I would highly recommend them. I was greatly impressed by them.
Description of Work: Called for refridgerator repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Reliable Appliance Repair
Thank you, Customer! Sorry that we could not 'save' your appliance at a reasonable cost, but sometimes it just doesn't make sense money-wise and we all understand that. Thanks again for your recommendation.
Celynda R.
02/2013
5.0
appliance repair
+ -1 more
Excellent honest service. Would use this company again and will tell my friends. Called at 9 am for a dishwasher repair and service tech arrived at 10am. Fast service, very through service on my dishwasher. My dishwasher wasn't worth fixing and rather than charge me for repairs that wouldn't last the tech was honest and said I needed a new one. Very good experience with this company.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Reliable Appliance Repair
Thank you for your review. Our family business does its best to impress our clients every visit with honest and affordable repairs.
Catherine K.
02/2013
5.0
appliance repair
+ -1 more
My refrigerator quit working on Sun eve. I Called Relaible Appliance Repair late Monday morning. They came out that afternoon! What a quick response and professional work.
Description of Work: Replaced relay switch on my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Response from Reliable Appliance Repair
Thank you, Ms. K, for the vote of confidence you shared in your review. Reliable Appliance Repair prides itself on being both dependable and affordable. Being a family business, we know that our reputation rides on being the best we can be for all our clients. Thanks!
Tom C.
01/2013
5.0
appliance repair
+ -1 more
Great... They just needed to get a part and will install that Thursday. But they did the temporary fix until then ..very happy with response
Description of Work: They were very responsive. Came out next day to fix dishwasher springs and pully on door .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Response from Reliable Appliance Repair
Thank-you for the nice review, family! Your part is due in late Wed. afternoon, and we will call and set a time for Thursday install. It's our pleasure to be of service.
Joseph G.
11/2012
5.0
appliance repair, dryer vent cleaning
+ 0 more
As outlined in other reviews, they stick with a problem and warranty their repairs. One call back I had to make was responded to the next day and the 1 1/2 hour session to get to the bottom of the problem was at no charge as it was covered by the original repair cost. While this review is singular, understand that my interactions have been multiple and the price above reflects the approximate cumulative costs. I have paid them the highest compliment I can by both referring them often and using them each time I have encountered a repair need. I apologize for not availing myself of this more public review option sooner and hope that my enthusiasm will more than make up for the delay. I unequivocally recommend the Reliable team. They are truly reflective of their name!
Description of Work: I have been remiss in not posting my accolades for Bud, Jim and the entire Reliable Appliance Repair team. From the time I found them on Angies List, I have used them for both my home and a rental home on multiple occasions. Their professionalism, cost consciousness, and persistence in determining issues is unparalleled in my experience. I have used them for repair of a refrigerator, two freezers (one connected and one separate unit), and a dryer (vent cleaning). Their punctuality and responsiveness has been outstanding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Joe D.
07/2012
5.0
appliance repair
+ -1 more
Overall I had a very pleasant experience. Reliable Appliance Repair lived up to its name. I would recommend them if you need appliance repair.
Description of Work: Called this company to have my dryer repaired. My Dryer stopped heating all together. They were very professional and arrived 10 minutes before the promised time window. Very impressed. I would definitely use them again. Very reasonable rates and repairs were completed fast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Reliable Appliance Repair
Thanks for posting a review of our services to Angie's List, Member. As a small, family business, we appreciate you sharing your experience as this is how we have been able to grow our business in these tough times.
Ralph H.
06/2012
5.0
appliance repair
+ -1 more
arruved promptly, did the work, put everything away and left.
Description of Work: replaced the gas igniter in gas stove oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Response from Reliable Appliance Repair
It was our pleasure to be of service to you, Member. Thanks for taking the time to post your review of our services on Angie's List.
Charles R.
05/2012
5.0
appliance repair
+ -1 more
Price was right, response time was excellent, problems were taken care of and everything was explained so I could understand them
Description of Work: My fridge quit cooling. I called them and they were here within 2 hours and immediatelly went to work. They quickly diagnosed the problem ( bad circuit board). They did not have one with them, so they ordered the part while still at my home and then they proceeded to get the fridge working temporarily until the part arrived.The next day they came and installed the new circuit board. Two days later my ice maker went out and they immediately came out (did not charge for a service call) and installed a new one and all is working great.They were all very friendly and I highly recommend them for any service on my appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Reliable Appliance Repair
Thank you for your kind words, Member. We have built our family business through our efforts to be fair and reasonably priced for our repairs. We prefer to do our advertising through our customers, that is, not to use a lot of print advertising that can be costly. This way we can continue to keep our prices low and our quality high. Thanks again.
ARTHUR F.
05/2012
5.0
appliance repair
+ -1 more
Very honorable people. They give you a fixed price for the labor. If it takes them 3hrs that is their problem not yours. If they do it quickly it is to their benefit. Very reasonably priced. They come when they say. When I had trouble again it was covered under warranty. I'm very happy overall. They even put in another part that they didn't charge me four.
Description of Work: Fixed my refridgerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Adam N.
01/2012
5.0
appliance repair
+ -1 more
Absolutely fantastic! Burnadette returned my phone message on New Years Day. Very pleasant. Schedule a time for Bud to make a service call. Bud arrived on time. Diagnosed and serviced the unit bringing it back to operating condition. Appreciate the clear pricing policy, direct communication, and professional follow-up. I will absolutely use this service again. They earned my trust immediately.
Description of Work: Maytag refrigerator inoperative, power is on, but not making cold. Bud arrived exactly on time. Diagnosed the unit. Replaced an electrical relay and started the unit. Monitored the temperature for about 40 minutes to ensure adequate operation. Arranged to have my tenant contact me after several hours to report on temperature to make sure the unit continued working (i.e. no freon leak etc).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Reliable Appliance Repair
Thanks so much for the glowing review. We do try our very best to provide quality service at affordable rates. Being a family business, we treat each customer with care and respect as you are our 'bread and butter'. And, we recognize that budgets are tight for everyone including us, so we keep our labor rates at low flat rates that most everyone can manage. Thanks for allowing us to be of service.
Michael T.
09/2011
5.0
appliance repair
+ -1 more
This guy came out and services my refrigerator. Additionaly, he will come out basically anytime you need service, even Christmas. Really a nice guy and great service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Dryer Vent Cleaning
FAQ
Reliable Appliance Repair is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:00 PM
Reliable Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Reliable Appliance Repair does not offer free project estimates.
No, Reliable Appliance Repair does not offer a senior discount.
No, Reliable Appliance Repair does not offer emergency services.
Yes, Reliable Appliance Repair offers warranties.
Reliable Appliance Repair offers the following services: Appliances repairs including refrigerator, freezer, ice maker, gas or electric clothes dryer, washing machine, dishwasher, garbage disposal, gas or electric stove.
Microwave repair, hot water heater repair, ice machine repair, dishwasher installation, original disposal installation