We provide full service swimming pool construction and remodeling as well as outdoor living spaces.
Swimming pool construction & remodeling, outdoor kitchens. Brick paver & travertine patios, outdoor living, screen enclosures.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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98% | ||
0% | ||
0% | ||
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2% |
"After researching your project, we have determined that we finished your project in 2007, 12 years prior to this review. Recently in 2019 you hired another contractor to move your pool equipment and apparently they caused some major problems with leaks, plumbing issues and problems with the pool lights. The issues listed have nothing to do with the work we completed 12 years ago. We have tried to help you out by referring pool service professionals as we don't do these type of repairs in house, Apparently they were not able to help you do to the severity of the damage caused by the other contractor. My suggestion would be to bring back the contractor that moved your pool equipment and caused the problems to begin with. I apologize that my referrals were not able to help you. It is unfortunate that we receive a bad review due to another contractor's work."
"[Member Name Removed], I apologize that we were not able to meet your expectations regarding a pool proposal. I do hope that your pool project goes well and you are happy with the contractor that you ultimately choose. As a consumer as well as a contractor I too like to give constructive feedback when a product or service does not measure up to my standards. I want to personally thank you for your review as it has made us better in this regard, we have since raised our standards when working with potential clients. Best wishes and thank you again. Kevin Shipp, Grand Vista Pools"
Kevin was very knowledgeable and easy to talk to. He seemed to take pride in his work He gave us a very nice packet of materials with Pebble Tec brochure and tile brochure and a detailed list of the upgrade costs for the various choices of Pebble Tec, something none of the other companies offering Pebble Tec did for us.
The reason we didn't choose Grand Vista Pools is price. They were more than 10% higher than our next highest estimate.
I absolutely couldn't be happier that I chose Grand Vista Pools as the contractor for my backyard in ground pool and spa, pavers and screened in lanai!
I interviewed six pool contractors and chose Grand Vista Pools because of their impecably spotless reputation. Kevin Shipp, owner of Grand Vista Pools, handled the entire project very efficiently. I particularly appreciated his prompt responsiveness and professional communication. There were absolutely never any aggravating or frustrating moments throughout the entire project... which is amazing with a project of this size. All of the subcontractors were also very professional. The work was done neatly and accurately. Admittedly, Grand Vista's bid was not the lowest but every penny was well worth the excellent quality and service I received. Grand Vista is a professional company that constructs quality work and stands behind their work for years to come.
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