AAA Trinity

I had to do all the research on the trip we wanted on our budget and they did not try to help us. I sent her emails on what we were looking at and she would take all day to answer with no help at all. This has gone on for 4 days now. If you are not going to be able to help us just say so and I will not waste my time. I would have thought she could have at least given me a phone call. Will not use this office again.

I have used them many, many years ago to do my flight tickets and things for tours to Europe, and I never had any problems with them, but that was not this branch, it was the branch in Maryland, but it's the same company. I talked to a travel agent from this company, and she booked the hotels for me, I wanted hotels which would take small dogs. The girl knew what she was doing and her service was A rated. She booked the hotels, and I had no problem at all. She had given me her direct number, and I called her from the road because one of the hotels she booked for me was not very nice, but she wouldn't have known this unless she had been there herself. I wouldn't stay there because it was dirty, and when I called her she phoned and found me another hotel that I would stay at, and after that I had no problems. She spent a lot of time with me. I wasn't looking for any quadruple rated hotels, I was just on the road and needed places to stay, and they were nice most of the time. It was the time of the year when people were trying to book summer vacations, road trip vacations. They do what they call a Trip Tik, which are updated every three months. They know where there are road blocks and such things, and they told me about those things, they just didn't hand me the Trip Tik so that I could look at it, they went through it with me before took it out. I can also call ahead and ask for a Trip Tik and they will have it all ready, and I can talk to them and cancel if I don't want it. I went in there because I wasn't sure what route to take. They tried to really uphold a high quality, even if I want to travel abroad, they do have an international travel agency, and there were people in their booking services, and they were getting some good deals. I absolutely would use them again, and I would recommend them to everybody, but not everybody wants to join, because they don't have the money.