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William C. Huff Moving & Storage

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Moving Companies

About us

William C. Huff Moving and Storage, a moving company with offices in Naples, Florida and Barrington, New Hampshire, caters to your residential and commercial moving needs and alleviates any concerns related to your move. The result: A stress-free move anywhere throughout the United States and the world. It all started back in 1908 when John Cote and a friend were hired by a neighbor to move a piano. Fifty years later, when William Huff took over the small two-man business, homeowners needed help moving such modern conveniences as televisions, washers and dryers, and refrigerators. Huff and his brother Clyde spent the next 40 years moving households when Jim L. Henderson bought the well-established family business in 1988. Since then, Henderson has expanded the moving company to serve a greater number of clients all the while maintaining its long-standing traditional values and standards. The combination of our people, equipment and facilities results in a quality, stress-free move for you, your family and your valuables. Residential Moving: Our state of the art air-ride equipped vehicles and expertly trained staff, professionally move just a few items or large estates. We move across town or throughout the continental United States and will customize our moving services to specifically meet our client's needs. Commercial Moving: At William C. Huff Moving and Storage, we understand the importance of efficiency when moving other businesses. Whether it is a doctor's office, architectural firm or a manufacturing business, it is essential to make sure the move gets done as quickly and carefully as possible. It is not uncommon for our people to meet with office managers more than once prior to the move, to make sure every department is organized for move day. Also, arranging weekend or holiday move dates help keep our clients in business, during regular hours. Climate Controlled Storage: Climate controlled storage is a must when storing your items long and short term. Items that are not stored at a climate-controlled-facility are at risk of acquiring damage from mold, insects and rapid temperature changes. At William C. Huff Moving and Storage we offer two state of the art storage facilities, one located in Naples, Florida and one in Barrington, New Hampshire. Both of our facilities are clean, neat and alarmed 24 hours a day, 7 days a week. Designer Receiving and Delivery: Many of our valued clients rely on custom designers to assist them in building, remodeling and furnishing their residences and businesses. Most builders, cabinetmakers and designers do not have storage or manpower to receive, store and deliver their clients items. Many have turned to William C. Huff to manage these needs for them. Our reputation for prompt, courteous and professional service assures businesses that we will handle their most discriminating customer's needs with care. Packing and Crating: William C. Huff Moving and Storage has experienced staff that can pack the most delicate breakables. Whether it's just a few lamps and pictures or an entire household, we can make the stressful task of "packing" a lot easier. We also offer in-house custom crate building for expensive art, heavy glass, marble and large painting. Moving Supplies: Often our customers like to pack some or their entire household. Instead of trying to collect boxes at the local grocers or going to over-priced retail stores, our clients can get all of their packing supplies from us. Boxes, tape, clean paper, bubblewrap, tape guns, etc. can be delivered or picked up right at our offices. When purchasing boxes through us you are only charged for what you use. In other words if you buy 20 boxes and only use 10, we will take the unused boxes back and you will not be charged.

Business highlights

117 years of trusted experience

Services we offer

Residential and Commercial moving and storage, "white glove" designer receiving and delivery, warehousing, distribution

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Joyce C.
07/2008
1.0
moving companies
  + -1 more
They were just awful. They were rude. They would not return my phone calls. They lost items in the move. They damaged furniture. Everything like that to make the move difficult. Their price was not what they quoted. They absolutely did not try to make any amends. Never use them.
Description of Work: I called them for a move that was literally 3 blocks away. This was from one house to another.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from William C. Huff Moving & Storage
William C. Huff Moving and Storage did engage in a client relationship with "The Member" in July of 2004. Her move was set up to be a multi-day project, including a full day of packing and storage of a portion of her inventory in our warehouse. Unfortunately, as sometimes happens in the moving industry, there were some damages incurred. What The Member fails to mention in her report was that we did, in fact, have the damages repaired. One of the items in contention was a large mirror. Our estimate stated that in order for the mirror to be covered by any valuation that it needed to be crated. She opted to not have it crated, thereby releasing the company of any liability for damage. (Though we still did our best to remedy the situation, to no avail.) A large portion of the invoice winding up higher than the estimate was due to our inability to move her into her new home. This was because the owner of her new home had not yet vacated the residence and therefore we were not able to deliver her goods until he vacated the property. In regard to any "missing items," we have signed inventory sheets indicating that all goods (that were picked up by our company) were delivered back to The Member. We are a full service moving and storage company, specializing in the moves of high-end, wealthy clients. We are very experienced in the processes included in such moves and treat each client as an individual with unique needs. Unfortunately, sometimes damages do occur and we always do our best to right the situation. We have, at our disposal, a number of extraordinary craftsmen and repair personnel in the event we need to utilize their services. In the case of this particular client, we took advantage of these repair services. We are disappointed that we were not able to rectify, to The Member's satisfaction, the unfortunate events that transpired during The Member's move. {To clarify The Member's complaints, we offer the following: "They would not return my phone calls" - Up to one year past the move dates, I was personally still working on The Member's damage claim to try and satisfy her concerns. "They lost items in the move" - All of our paperwork indicates (by The Member's signatures) that all items that were brought into our possession were returned. "They damaged furniture" - While it is true that damages were incurred, the damages were also repaired and we've retained the repair invoices in our files. "Their price was not what they quoted" - It clearly states on the estimate form that "The charges indicated are estimates only." There are endless variables that can alter the time it takes to move an entire home's worth of furniture, not the least of which is not being able to deliver into the new home. (At no fault of ours; we cannot reasonably be expected to absorb the costs of the inaction of someone involved in a client's personal business transaction.) "They absolutely did not try to make amends" - This statement is simply false. We inspected our facilities to try and locate any missing items (even though the client previously indicated that all items were present and accounted for.) We set up the proper repairs and had them performed by extremely well-qualified individuals. } We are very, very apologetic that this client's move was not the stress free experience that we are known for providing. Though, we maintain that it is important that all the facts are presented and we hope that this response to The Member's report has shown that we worked very hard to ensure that this clients needs were met, although it would seem that in this case we fell short.

    Contact information

    4227 Progress Ave, Naples, FL 34104

    www.wchuffmoving.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Moving Companies

    FAQ

    William C. Huff Moving & Storage is currently rated 1 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    William C. Huff Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, William C. Huff Moving & Storage offers free project estimates.
    Yes, William C. Huff Moving & Storage offers eco-friendly accreditations.
    No, William C. Huff Moving & Storage does not offer a senior discount.
    No, William C. Huff Moving & Storage does not offer emergency services.
    Yes, William C. Huff Moving & Storage offers warranties.
    William C. Huff Moving & Storage offers the following services: Residential and Commercial moving and storage, "white glove" designer receiving and delivery, warehousing, distribution

    Contact information

    4227 Progress Ave, Naples, FL 34104

    www.wchuffmoving.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM