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Martin's Cooling & Heating, Inc.

4.7(
51
)
Swimming Pool Covers - Install or Replace, Electric Boiler or Radiator Heating System - Install - For Business, Electric Boiler or Radiator Heating System - Repair,

About us

Martin's Cooling & Heating, Inc. has been providing quality, reliable and affordable Air Conditioning, Heating, and Ventilation service to all of SWFL since 1989. We provide service, sales, installations, and design services for all residential and commercial properties; existing and new construction. Martin's Cooling is quite unlike our competitors due the personalized customer service experience you receive when doing business with our company. Here at Martin's Cooling & Heating,Inc we are family owned and operated, and our main agenda, besides providing quality work, is to develop and maintain lasting relationships with our customers. Our customers often say they feel like they're part of the Martin's family - and that's exactly what we hope to achieve with each customer! We pride ourselves upon the fact that our employees ARE NOT SALESMEN. We employ only non-comissioned service technicians. We are "A Company You Can Trust!" Our factory trained service experts have the knowledge and skills to service any brand of A/C system, heater, pool heater, exhaust fan, dehumidifier, indoor air quality product, and many more HVAC related systems. We offer a wide variety of brands for installation, always attempting to utilize the newest, most efficient technologies available. Have any questions? Give our office a call at 239-430-1685, talk to Natalie, and begin your relationship with Martin's Cooling today - we guarantee you'll feel like part of our family in no time! License: #CAC1813617. "Like" us on Facebook: https://www.facebook.com/pages/Martins-Cooling-Heating/159922317361160. Follow our blog: http://swflairgal.blogspot.com/ Like to tweet instead? @MartinsCool Google + https://plus.google.com/111904974395540672214#111904974395540672214/about

Business highlights

Emergency services offered
36 years of experience

Services we offer

Dryer Vent Cleaning, Filtration, Indoor Air Quality, Our company proudly offers service, and much more!, ductwork replacement /sealing, insuring that your service issue with be resolved in a timely manner! We also provide: Air duct cleaning, sales & installation for all residential and commercial brands of HVAC equipment. Our factory trained service representatives have fully stocked trucks

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.751 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
4%
2
0%
1
4%
Write a review
Showing 1-25 of 51 reviews
Tiffany K.
Feb 2022
5.0
Yes, I recommend this pro
$1,200
We needed the ductwork installed in our condo for a range hood. I called several companies but no one wanted to do the work until I got in touch with Wicked Cool. Andy, the owner, came out the same day I called. He explained everything to us and made us feel very comfortable. He submitted all the appropriate paperwork to our condo association and had the job completed one week from the initial call. While his men were working at our condo we had a few questions. Andy picked up the phone and answered our questions. Then he came over to make sure everything was going smoothly. I couldn't be happier with the experience. I also decided to have them service our A/C unit. I recommend Wicked Cool for all your HVAC needs.
Robert C.
Sep 2018
5.0
Yes, I recommend this pro
They were thorough and they didn't try to sell me anything unnecessary.
Response from Martin's Cooling & Heating, Inc.

"Thank you for taking the time to leave us a review! The feedback you've provided allows us to continue exceeding our customer's expectations. We appreciate your continued patronage!"

Karen M.
Jun 2018
4.0
Yes, I recommend this pro
$5,400
#2 technicians were very personal and professional. They did the installation without any problem which means to me they were well trained. They performed the job in the time they told me it would take.
Response from Martin's Cooling & Heating, Inc.

"Thank you for your feedback Ms. [Member Name Removed]! We hope to continue to provide you with excellent service for your new system!"

Michelle P.
Jul 2017
5.0
Yes, I recommend this pro
$150
Fixed it quickly and efficiently!
Ruth M.
Jun 2017
5.0
Yes, I recommend this pro
Great. They came out same day to give me an estimate and scheduled a visit to repair within my tight schedule. They were very friendly and professional. I had recently bought the house and didn't even think to check a warranty since I didn't buy the heat pump. They checked the warranty to find out if it was still active. It was but this part wasn't covered. Price was reasonable. Service was quick, friendly and professional.
Alfred W.
May 2017
5.0
Yes, I recommend this pro
GREAT ALWAYS RESPONDS TO SERVICE CALLS
Jon F.
May 2017
5.0
Yes, I recommend this pro
$200
Very professional
James R.
Mar 2017
5.0
Yes, I recommend this pro
They've been very good to me. I think I might have had some issues at one point but they were "johnny on the spot" and came right to take care of it. They respond to any issues I have.
James R.
Mar 2017
5.0
Yes, I recommend this pro
$170
It went great. I was out of town and my wife was here. Over the past, I have used them a lot.
Valer P.
Mar 2017
5.0
Yes, I recommend this pro
I will continue to use them.
Valer P.
Mar 2017
5.0
Yes, I recommend this pro
$39
I would advised others to use them because I have been using them for about five years. They left the area very clean, the technicians are very polite.
DOUG C.
Mar 2017
5.0
Yes, I recommend this pro
Were very pleased with them, we've been working with them for several years. From what I've seen before their price is comparable. We've had a great experience using them. They have been servicing our AC for twelve years.
Daniel M.
Mar 2017
5.0
Yes, I recommend this pro
$2,200
They responded and did what they said they were going to do.  The work has been reliable.  I haven't had any problems.  I got a couple of other prices at the time and they were a few hundred cheaper.  They were also the best value I would say.  They were there when they said they would be there. 
Scott M.
Mar 2017
5.0
Yes, I recommend this pro
They are okay. The technician did a really thorough job. I guess water and debris gets inside that unit and it has the potential to go in to the home if it is not maintained. He spent quite a bit of time on it and did a thorough job of cleaning it out properly. That was huge. It is kind of what I expect though. He was really good. I really appreciated him, and I know the owner. So, they are pretty good. Their rates are kind of expensive for me, but I don't really know, I am not in the business. Maybe their rates are right in line. I don't know. I always get confused because when they sell you the maintenance, they say it's x amount of dollars and I am thinking that I am going to get 3 times, but it is really inclusive of the day that they are there. You only get 2 more times for like 200 bucks. It is what it is. You got to maintain your A/C. This homeowner stuff is no fun. They were good. They do a good job. The price was free because it was included in that maintenance, so it is pretty good. I don't know what the rates should be. You could say average. Average is what it would be, whatever average is. They did a good job. He did a really good job. They always respond when I call. He was on time. There was a couple of appointments that needed to be rescheduled. I have been using them for a long time. They are a local company. They have been around for a long time, so you can rely on them. That is the good thing about them. I know them through people in town, kind of like friends and my husband and everyone. They do a great job. It's not like I see the owner or anything. The people I deal with are the employees, so it's not like really know anybody. Lets put it this way, I don't get any special treatment.
Patti B.
Mar 2017
5.0
Yes, I recommend this pro
We know them well, and they are wonderful. We've had them probably for 6-8 years through two homes I will absolutely use them again.
Janet E.
Mar 2017
4.0
Yes, I recommend this pro
Job performed and all is well.
Alicia D.
Jul 2016
5.0
Yes, I recommend this pro
$130
Martin's Cooling and Heating scheduled someone for same-day service! They were on time and in and out quickly. We received a coupon for a free service call on the Angie's List website. So total cost for replacing a fan was $130.
Response from Martin's Cooling & Heating, Inc.

"[Member Name Removed], Thanks so very much for taking the time to leave us your feedback! We're so thankful that you were able to take advantage of the Angie's List coupon! We truly value each and every client and strive to make the customer service experience a positive one."

Ann S.
Jul 2016
5.0
Yes, I recommend this pro
The work was scheduled quickly. The technician was prompt, courteous, efficient and did an excellent job. He thoroughly inspected and cleaned the HVAC unit.
Response from Martin's Cooling & Heating, Inc.

"Thank you for taking the time to leave feedback on your recent experience!"

James R.
Jun 2016
5.0
Yes, I recommend this pro
$119
unknown
Michel B.
Oct 2015
3.0
$350
I had called back the technician who had done service on my AC unit and expressed to him that there were some issues that had been occurring since he serviced in direct relation to the service that was performed and I had no follow up. The price seemed reasonable.
Response from Martin's Cooling & Heating, Inc.

"Thank you for your feedback Mr. [Member Name Removed]! I've personally reviewed your account history, and I believe there must have been a miscommunication that occurred. We did perform a service for you that you had purchased from Angie's List, and then shortly after we returned to install a component based upon your manufacturer's recommendation. We are not aware of any missed follow up, but we would be happy to help in any way possible! Please call our office at 239-430-1685."

Glenn G.
Aug 2015
5.0
Yes, I recommend this pro
unknown
Tom K.
Jun 2015
5.0
Yes, I recommend this pro
$89
Great job.
Response from Martin's Cooling & Heating, Inc.

"Thank you for the review Mr. [removed member name]! We hope we're able to continue our relationship with you and your family for many years to come. Martin's Cooling appreciates your time & continued patronage!!"

Steve M.
Apr 2015
5.0
Yes, I recommend this pro
$12,000
unknown
Response from Martin's Cooling & Heating, Inc.

"Thank you (removed member name)! It was our pleasure to provide the most superior customer service experience possible. We look forward to hearing from you next time!"

Joan S.
Apr 2015
1.0
unknown
Response from Martin's Cooling & Heating, Inc.

"Good morning [member name removed], We've received your overall grade this morning, and thank you for taking the time to rate our company. We were shocked of course to receive such an outstandingly low rating from you. According to our records, you had a pool heater maintenance scheduled, but when we arrived the unit was non-operational. Our technician took the system apart to determine the cause of the mechanical failure, and found that there was no refrigerant within the system. Our technician gave you options for repair and/or replacement, but you informed the technician that you would be selling the home soon, and did not wish to pursue repair or replacement of the unit. If you are unsatisfied with your service please give our company an opportunity to mend the relationship. We urge you to contact our office at 239-430-1685 to discuss this matter further. Thank you again for your time!"

James R.
Mar 2015
5.0
Yes, I recommend this pro
unknown
Response from Martin's Cooling & Heating, Inc.

"Thank you [member name removed] We here at Martin's Cooling & Heating, Inc. sincerely thank you for your long standing relationship with our company."

Showing 1-25 of 51

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Martin's Cooling & Heating, Inc. is currently rated 4.7 overall out of 5.
Martin's Cooling & Heating, Inc. accepts the following forms of payment: CreditCard
Yes, Martin's Cooling & Heating, Inc. offers free project estimates.
No, Martin's Cooling & Heating, Inc. does not offer eco-friendly accreditations.
No, Martin's Cooling & Heating, Inc. does not offer a senior discount.
Yes, Martin's Cooling & Heating, Inc. offers emergency services.
No, Martin's Cooling & Heating, Inc. does not offer warranties.

Contact Information

1101 Sun Century Rd, Ste E, Naples, FL 34110

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