Conditioned Air Co of Naples LLC
About us
We are a full service HVAC company with offices in Naples, Ft. Myers and North Venice, Florida. We serve the SW coastal communities from Bradenton to Everglades City and the adjoining inland communities in those counties. Conditioned air has over 300 full time employees, including more than 65 service technicians, and we have over 35,000 units under contract. We were named the Contractor of the Year for 2010 by the ACCA and received the Uncommon Friends Foundation Business Ethics Award in 2011. 2012 marked our 50th anniversary. Most recently in 2014, Conditioned Air was awarded Best Contractor to Work For in the South by the ACHR NEWS magazine.
Business highlights
Services we offer
& Filtration. Refrigeration Equipment & Ice Machines. Pool Heaters. Custom Ductwork Fabrication., Residential & Commercial Repair & Installation. Maintain Heating & Air Conditioning. Heat Pumps. Indoor Air Quality. Air Cleaners. Thermostats. Dehumidifying Systems, Ventilation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 4% | ||
| 1% | ||
| 1% |
"Member: Thank you for being a loyal service agreement customer. I'm glad we can help keep your system in good shape, and, very glad you had a great experience with our technician. Thank you for taking the time to tell others of your interaction with us. I hope your system will provide you years of comfort. If we can assist in any other way, please don't hesitate to call on us again. We really appreciate your trust and business. Theo Etzel"
"Member, Thank you for your comments about Conditioned Air. It is my sincere hope that we can perform for you at a level that will exceed your expectations and earn an A rating in the future. I appreciate, greatly, that you purchased a new system from us and have a maintenance contract with us and will choose to do business with us in the future. We strive to earn our clients’ business with every encounter we have with them. If, at any time, we do not exceed your expectations of how we are to serve you, please feel free to call and talk to me about it. Thank you again for your business and the trust you place in the people of Conditioned Air. I hope you enjoy your new system for many years to come. Theo Etzel"
"Member, Thanks so much for choosing to do business with the people of Conditioned Air. I’m glad you found our staff to be first rate in all aspects. We enjoy serving the residents of southwest Florida and appreciate your taking time to provide us with a review. I hope we may serve your needs again in the future and wish you many years of trouble-free use of your system. Thank you again. Theo Etzel"
"Member, I very much appreciate your taking the time to write a review about our work and the people of of Conditioned Air. I also appreciate your giving us the word of mouth recommendations to your neighbors. I hope you get many years of reliable service from your new Rheem equipment and that you enjoy the same great response from us should you need our services in the future. Again, thank you so much for your kind words and your trust and business. Theo Etzel"
"Member, I appreciate your taking the time to write a review about our service. I’m glad you found our service technician, James Shuman, to be professional and helpful. I’m sorry you had any trouble with your system in the first place but am happy we were the ones you called to fix it. I hope it remains trouble free for many years to come. Thank you again for the trust and confidence in Conditioned Air and our people. Theo Etzel"
"Member, Thank you very much for allowing us to earn your business. I’m happy to know we perform routine maintenance on your equipment and was delighted to learn we were able to take care of the issue with your pool heater. We strive to exceed your expectations on every visit and I’m glad we could resolve the issue quickly and on time. I hope you have trouble free operation from your pool heater and A/C for many years to come. Thanks again for your business and taking time to share your experience in your review. Theo Etzel"
I use Contitioned Air for the maintenance on both AC units in my home so when I had continuous breakdowns with the main AC they suggested that it was time I replaced it. I didn't listen to them and let them repair the unit again, and again and again until after spending a great deal of money on repairs finally let them give me a price on a new one.
I obtained quotes from three AC companies listed as "A" on Angies List. All three came in about the same price so for price I rated Conditioned Air as "A". By far Conditioned Air had the best salesman. He had been with the company for some time and he had previous experience as a repairman so I felt that he knew what he was talking about. He was able to tell me which brands would work best for the space we had to work with and what if any modifications would have to be made. We chose two brands to work with and he gave me three choices for each brand. Overall he made my decision much easier. I told him about one of my rooms being colder than the rest and he told me how he was going to fix that by revising some duct work. The other salesmen did not impess me at all compared to Chris from Conditioned Air and the prices were similar so I went with Conditioned Air.
They were able to install my new AC unit within two days, the installation went smoothly and without a hitch. The air conditioned works exactly as they promised. The cold room is now the same temperature as the rest of the rooms and I can't hear the air conditioner at all.
Thank you Conditioned Air for doing such a great job from start to finish.
"Member, Thank you very much for the nice write-up and detailed explanation of your experience and our process in your recent purchase from Conditioned Air. I am very glad you found Chris helpful, thorough, and knowledgeable. He receives many compliments for his ability and friendly attitude. We recognize anyone of our team members when they receive “fan mail” and we will do the same for Chris. I thank you again for your time and words of praise for our team. I wish you many years of trouble free comfort and, please know, we are always here to help and stand behind the work we do. Theo Etzel"
"Member, I really appreciate your kind words and taking the time to write about your good experience with our people. We try very hard to exceed your expectations in all that we do and I am very glad we were able to do so for you. We will notify each person connected with your service and installation and recognize them in front of their peers. Thank you again for writing and I hope we continue to delight you with our response to any air conditioning needs you have. Theo"
When the Installers finally arrived they went right to work. They were quiet, swift, and clean. They even fixed some items that were overlooked by my inspector when I purchased the home!
Thanks Guys!
"Member, Thanks so much for placing confidence in us after reading the reviews on Angie’s List. Yes, we do care a great deal about our employees and how they are treated internally as well as how they treat our real employers, our customers. I’m very glad Tom Hearl was able to give you good options for your new system and that you are enjoying it. I’m sorry you had to wait for the installation but as someone once told me, there are no long lines in front of a bad movie; I’m happy the installation lived up to, and exceeded, your expectations. Thanks again for trusting Conditioned Air for your purchase. Please don’t hesitate to contact us for any other air conditioning needs. Theo Etzel"
"Member, I appreciate you calling Conditioned Air when you had a problem and am glad we were able to help you over the phone to get you through the night. I’m sorry you did not find Paul attentive to your needs as I see he gave you six choices in equipment. His inclusion for the line set flush and return air duct work (due to high static pressure readings) are items we deem necessary for the proper, manufacturer’s recommended installation standards. I’m sorry your old unit had a problem that required its replacement but am glad you found a company that provided what you wanted at your acceptable price. Should you require any other air conditioning needs in the future I do hope you will give us another try. Thank you, Theo"
"Member, I’m very pleased that we were able to get your problem corrected Saturday. Thank you for trusting Conditioned Air with your repair. We get many compliments on Rich and his perseverance in getting to a solution. He has been with us for many years and is a great asset for us and our clients. He will get special recognition for your comments. I hope you get many more years of comfort out of your Trane and I’m glad to know you will think of us again should a need arise. Thank you again for your business. Theo"
"Member, Thank you for deciding to call Conditioned Air. I’m very happy your experience with our technician was good and that the problem was resolved quickly to your satisfaction. I’m also glad Tony was able to respond to you within a couple of hours on Saturday; he’s a great asset to our team. I hope your system stays trouble-free for many years to come and thank you again for choosing Conditioned Air. Theo"
"Member, I’m very sorry that we did not live up to your value expectations. I know we responded to your call on a Saturday and, Rich, our technician, was able to provide a temporary fix so that you could have air. We did have to order an out-of-warranty, original equipment manufacturers’ breaker the first thing Monday morning and return to install it. I am glad it is working now and I hope that it remains trouble free for you in the future. Again, I’m very sorry we disappointed you in the value received. Theo Etzel"
"Member, Thank you so much for writing and sharing your good experiences about Conditioned Air and, especially our technician, Tony. I’m glad you received excellent treatment from the phone call to the repair; it is our goal to exceed expectations. We recognize team members in our meetings when they receive a written or verbal compliment and we will do so for Tony as well. Again, thank you very much for calling on the people of Conditioned Air and I’m very happy we could be of service to you when you needed us. Theo Etzel"
"Member, Thank you so much for extending trust to our company and our people. It is part of our core values to exceed you expectations and I appreciate your sharing that we did just that. Respect, for you and your property, is another one of our core values so cleaning up as if we hadn’t been there is our sincere goal. I’m glad we could take care of you and provide the services that you needed in a timely manner. This is our 50th anniversary and we thank our true employers, our customers, for allowing us to earn their business every day. So, thank you again for that opportunity. I wish you many years of comfort from your new system and if we can be of any other service please contact us. Theo"
"Member, Thanks so much for your years of loyalty to our company. We strive hard to exceed expectations and I am glad we were able to go above and beyond for you and your daughter. I'm very glad the hotel worked out and we were able to get your new system up and running as soon as the equipment was available. Thanks again for taking time to write about your experience and I'll pass on the comments to our team. Theo"
"Member, I appreciate your comments that you found all our staff to be professional when dealing with them. I’m glad we had the opportunity to provide service to you and hope we can do so in the future. Our goal is to create customers for life and providing good value to you, whatever you need from us. Thank you for allowing us to serve you and thank you for your comments. Don’t hesitate to call if we can help you further. Theo"
"Member, Thank you so much for choosing Conditioned Air. I’m so glad you found our team members to be professional and attentive to your needs. We take extra care in respecting your home and cleaning up after our work is a must in doing so. Thank you for your trust and I’m glad we could exceed your expectations with our work. I hope you have years of good service from your purchase and just call if we can help you in the future. Thank you again. Theo"
"Member, Thank you for allowing us to earn your business and I am glad to hear that our people were courteous and respectful of your property, as we should be. I appreciate the trust you placed in us as a team and I am happy to hear that you would use us again. If there is anything else we can do for you please just give us a call. Thank you again. Theo"
"Member, Thanks for the years of continued support towards our company and our people. I’m glad we have been consistently meeting your expectations of what a good service provider should do and we plan to do so into the future. I wish you many years of great operation from your current system but am pleased to hear that you will trust us with the new equipment when that day arrives. Thanks again for your business. Theo"
"Member, Thank you for trusting us with your air conditioning maintenance and the care we want to provide while in your home. We strive to show the utmost respect for your home and belongings and want to leave it as clean as when we entered. I’m glad we could be of service to you and thank you for your recommendations to others about us. I’m very proud of the people we have on our staff and they make us who we are. But, thank you for employing us as a client of ours. Theo"
He was on time, and left the area spotless.
I am very pleased with the price of the yearly maintenance agreement, I feel that I got more than my money's worth.
A+++++ all the way!
"Member, Thank you so much for the positive comments about your service visit, and specifically about Sam. We get many compliments about his work and I’m happy to add this one to his list. We publicly recognize any team member who receives a positive comment and we will do so for him. I also appreciate your comment about the fact that Sam did not push things on you to buy. The frequent comment from new customers is that they left another company for just such pressure to buy. We look for long term relationships and not a quick sale. Thank you for trusting us with your service and it’s our goal keep you a Conditioned Air customer for many years to come. Theo"
"Member, Thank you so much for your loyalty and for the opportunity to serve you. The people of Conditioned Air appreciate your business and continued trust in us to provide a value for your money. If there is anything I can ever do to make your experience with us better please don't hesitate to contact me. And, thank you again for your continued support. Theo"
"Member, Thank you for stopping by our offices. I’m glad you were able to see the level of detail we strive for in our operation and appreciate the efforts we go to in order to remain up to date in this technical field. Thank you also for trusting us to perform your service. I’m very glad we were able to help you and look forward to a long relationship to meet your needs in the future. Theo"
"Member, First, thank you for the trust you placed in the people of Conditioned Air. This is our 50th year serving southwest Florida and it is only through continued trust that we exist. Second, I’m sorry you had any problems at all with the install of your units. It is never our goal to have any hiccups in our responsibilities to our clients. Realizing we are human and that mistakes can happen, I am glad to see that you received excellent follow-up service to immediately correct anything not to your expectations. While rare, we don’t always get it perfect on the first try. We will, however, never stop or give up on our customer until you are completely satisfied. I’m very glad to read that we did this in your case and thank you very much for the recommendations you have given us. I hope you have many years of great comfort from the systems installed and if there is anything we can do for you, please don’t hesitate to call. Theo"
Licensing
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