About us
Get a 10 % Discount - local moves only.
Business highlights
Services we offer
Moving. Truck Rentals.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
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Filter reviews by service
"Hello this is Gabriel Hernandez from Small Time Movers, First I would like apologize about any inconvenience this might have caused You and let me assure you that We do not work this way on Small Time Movers, I think this was all a misunderstanding , I did have a very important meeting on 3/17/14 and I knew I have it since 3/3/14 so I make sure not to schedule anything for that date . I remember You called last week asking for an estimate for your move and I did reserved the date 3/31/14 as tentative and then after talking about a date for the estimated I said to you that my next available date was going to be wednesday and you said that you were not in a hurry that you were moving on the 31st, so I did schedule it for monday the 24th at 5:00 pm , that was the time you choose when I asked what was the best time to meet between 5 and 7 pm. Yesterday I went to the meeting from 4:00 pm to 9:45 pm and one of the other supervisors was left in charge of taking the calls, that is why when you called asking for me he looked at the book and there was nothing in schedule for that day and time. Again I apologize about this misunderstanding and the trouble that this caused you .We are sorry that you have decided to go with another company and we would like to have the opportunity to give you a better service in a future time. Gabriel Hernandez"
I have moved many, many times (over 20) and believe me, this is the best moving crew I have every had the pleasure to work with. I was dreading the ususal hassels and wondering what would be broken and/or missing. Due to their care, only one item out of an entire 10x20 packed storeage room even had a chip. That is extradorinary.
HIGHLY RECOMMEND
The 3-man team was scheduled for 8:30 am and arrived at 8:25. FANTASTIC! (Anyone whose hired contractors in South Florida knows how rare it is for them to arrive on time.) Unfortunately, my old condo association did not let them enter the premises until 9 AM. Did they get upset? Not at all. Nelson, the gentleman leading the team, was patient and understanding. They waited patiently across the street in the public parking lot until 9 AM came, and began work immediately.
When they came upstairs to begin, Nelson explained what they were going to do, step by step. As he explained, his crew, Leo and Edinson, began moving our belongings. Shortly thereafter, they were off and running. We sat aside and even had breakfast while they worked, and boy did they work. They moved fast, all while taking incredible care not to break, damage, dent, tear, or destroy any of our belongings. For example, many of our boxes were labeled "FRAGILE". The guys were extremely respectful of those labels, and treated those boxes with care, communicating with each other when they had a fragile-labeled box that was being passed from one guy to another, ensuring that everyone was aware of what they were handling. They were incredible. They wrapped up our furniture very securely, making sure to take extra care to ensure nothing could or would be damaged in transit.
As for getting our things down to their truck, only one elevator was working in the building that day, so they had to share the elevator with other tenants in the building. They were still able to get everything downstairs with a couple of hours. Again, these guys are fast. They recognize that the customers' cost increases with each passing hour, and do their absolute best to move quickly and safely to ensure you get the lowest cost and best service.
Once everything was in the truck, they drove straight over to our new condo and began moving our belongings upstairs immediately. No lunch break, even though they deserved it. (In retrospect, had I known they were going to skip lunch, I would've bought it for them. It would've been a small price to pay for how hard they were working.) Again, the guys got to work, and we just sat by and watched them work. Now, this is where things get really good. Every time they brought new stuff upstairs, not only did they ask where the items should go so that they could place them in their correct spots, but they even placed the furniture in its proper place within each room. Our bed? Against the wall that faces the ocean in the master bedroom. Nightstands? Clearly next to the bed. Couch? In the den, also against the correct wall. They made sure everything was in its proper place, saving us the hassle of having to move boxes and furniture again later.
Once they were done, Nelson took the time to explain the details of the costs. There were no surprises. They were clear about what they charged and why. Best of all, even though I requested they be there at 8:30, and they weren't allowed to start until 9, they only charged me from 9 AM on. How great is that? They didn't have to lose out on a half hour of billing, but it was kind of them to not charge me for that extra 30 minutes. Nelson was well within his right to charge me, but chose not to.
A few points to consider when you hire this company:
1. Things go faster if you stay out of their way. Don't hover over them. Don't bother them. Trust them, give them space, stay out of their way, and they'll get the job done fast. We did, and it was fantastic.
2. Make sure to have everything packed up, because they charge by the hour. If they have to wait for you to pack anything, or if they have to pack it for you, that adds time to the process and money to your final bill. Furniture doesn't need to be packed up; they'll handle that. But do pack everything else that fits in a box. Again, we had everything ready to go, and it seemed to make their job easier and my bill cheaper.
3. If possible, have beverages available to them. It allows them to rehydrate when necessary and keep working fast to move your stuff quickly and safely.
Overall, I am ecstatic with their work and will certainly use them again; no question about it. My sister, who was there to help me with the move, was so impressed that she's already stated that she'll use them during her next move. I also have other family who are planning to move to Miami Beach, and when they do, I'll make sure they use Small Time Movers.
Thank you to Nelson, Leo and Edinson. You 3 made the start to our new lives in our new home a fantastic one. Thank you so much for taking care of our belongings like they were your own. I'm looking forward to continued business with you in the future.
"Thank you very much from small time movers . We appreciate your review and your business and we are looking forward to working with you in the future . Thank you best regards Nelson"
Showed up on time, very clean looking truck, inside and out. Very easy to work with. Will use again...
Armand
We packed everything so all they had to do was move. There were a few art pieces we asked them to pack last minute, which they did but it was not the same level of packing we did on our own. We had one framed picture glass break. However, given everything they moved that seemed pretty minor. I do recommend, however, that if you have very fragile or items you are really concerned about that you go ahead pack and transport those yourself for your own peace of mind.
By the end of the move day, we couldn't believe the entire crew was still smiling and joking. This is an experienced crew that clearly worked very well together.
I definitely recommend them for any local move!
Licensing
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