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4.8118 Reviews
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Showing 1-25 of 118 reviewsTeddy P.
08/2022
flooring contractor
+ -1 moreAll installation went excellent. Starting with Joe(sales exe) that helped my wife and myself. He showed us all options as per our request and diligently told us all the pros and cons of the different options and ending with Brett and Daniel and their crew. They are very attention to detail. They took the necessary time to finish the job well done. I will highly recommend Pride Flooring to anyone.
Description of Work: Flooring on second story
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Yes, I recommend this pro
Kristy S.
04/2022
flooring contractor
+ -1 moreWhen starting our search for new flooring I visited many flooring companies but did not find what I was looking for. I live in Pembroke Pines, but drove all the way down south to Pride Flooring based on their positive reviews. It was a good decision, we are extremely pleased with our new Coretec vinyl flooring. They had a wide selection to choose from and Mark helped us to pick the right color, allowing us to take the samples home to see which looked best. The installers Brett, Daniel and Fernando did a great job. It was a big job for the 3 bedrooms and office, and having to use a machine to take up some glued down hardwood in the master area. The rooms look great and we would definitely recommend Pride Flooring
Description of Work: New flooring
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Yes, I recommend this pro
aubey B.
01/2022
carpet cleaners, window treatments
+ 0 more"AMAZING" Marc was patient , responsive and caring He made sure we ordered and received the products suited for us -- Would highly recommend his services
Description of Work: Install Blinds , Install / Preparing Painting Baseboards
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Yes, I recommend this pro
Eleni S.
10/2020
flooring contractor, hardwood floor
+ 0 moreUnprofessional installation. The floor was not settled in place, moved while walking and a couple of months later it started shifting and opening. I asked them to come and repair it, they did (after 10 emails), but with a charge. And, they would not have done it correctly, the second time, if I were not there watching and asking them to do it correctly.
Description of Work: Bamboo Floor installation
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$4,000
Response from Pride Flooring
Kirk D.
06/2020
carpet cleaners
+ -1 moreFast Service, fair price, set clear expectations, did quality work, and accommodated a new, more secure payment method. Brett, Daniel and Nick and Joe and the whole team are great professionals. Give them a call, highly recommended.
Description of Work: carpet stretching
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Yes, I recommend this pro
Melissa M.
09/2019
flooring contractor
+ -1 moreI found Pride Flooring on Angie's List. Everything was fine until Marc insisted I pay for something that had not been in any of the original discussions or quotes and he OVER-measured, thus charging me more on the invoice. I drove out there and signed paperwork and left a deposit. I told him I didn't like the base board styles he had and would hold off on that, but he wrote it in saying we could take it off later once I decided. I was handling the permitting process and they were flexible and punctual with that. Marc came to measure and quoted me for baseboard 256 linear feet for baseboard and 735 sq. ft of removing and disposing carpet and installing floating bamboo flooring. Other quotes I got were for 160 linear feet. When I called him on it, he said he 'doubled the living room'. Not sure why he would do that, when the living room and dining room were way bigger than the bedroom. Obviously to gouge me for more money, hoping I wouldn't notice. At one point the underlayment I got did not pass permitting, so Pride Flooring recommended another kind and went and bought it. I also had by then gotten an Eco-underlayment that was also approved and wanted to use, but Marc claimed they'd had to go to Broward County for it, so I went to return what I bought even though I preferred to use my product. He lowered the price from $.75 to $.69 per ft to match. The guys came out and layed it, but didn't clean up after their first day, though they did the 2nd day after they installed the floor. After the first day while we were waiting for city inspection, I got another invoice from Marc, this time with a $96 charge for removing the baseboard. It was obvious because I had decided to purchase my own baseboard, he now wanted to charge me more. I refused to pay it, and I also refused to use them to install the baseboard, given this extra charge and also the gross mis-measurement of the baseboard linear feet. In an Aug. 23, 2019 email, this is what Angie's List warned customers about: Contractor is bidding low to win your business and will add expenses later in the absence of a written "change procedure." What Angie's List should add is customers should look over the shoulders of everyone measuring their space, too. (Quiet Walk underlayment, $590; labor: $1987, including $150 paid to them to pick up some of the flooring 20 minutes from their office at Floor and Decor)
Description of Work: remove carpet and install customer-provided bamboo flooring, no baseboard
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$2,577
Response from Pride Flooring
Frederick G.
08/2019
flooring contractor
+ -1 morePride Flooring did an outstanding job from start to finish. When we first went to their store, they were very knowledgeable and patient in answering all of our questions and helping us choose the flooring. There were no high pressure sales tactics, and they allowed us to take samples home to see how they would look with our lighting/furnishings. Once we decided to go with them, they were accommodating to our schedule and very punctual. I can't say enough good things about their installation crew - probably the best workers/contractors I have had. Excellent attention to detail, superior workmanship, and a true commitment to customer satisfaction. I would not hesitate to go with Pride Flooring again, and I highly recommend them.
Description of Work: We had old laminate flooring removed and new Armstrong Luxury Vinyl Plank rigid core installed.
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Yes, I recommend this pro
$16,000
Jason C.
06/2018
flooring contractor
+ -1 moreMarc and the entire team at Pride have been on point since the start. The combination of quick, clear, effective communication, accurate and timely estimates, and the delivery/installation right on time and efficiently mean we enter our new home with beautiful new floors of which we're proud. Thank you for everything and we'll recommend Pride most highly!
Description of Work: New LVP floors
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Yes, I recommend this pro
Maria M.
02/2018
flooring contractor, hardwood floor
+ 0 moreExcellent. From our first contact, The owners, theirs sales rep Joe and the Pride Flooring employees were responsive, honest, courteous and knowledgeable. They guided us through purchase options and things we should consider. Their installers were very professional and courteous. We were very pleased with Pride Flooring and highly recommended them.
Description of Work: Wood flooring in bedrooms and on stairs.
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Yes, I recommend this pro
Carren B.
08/2017
flooring contractor
+ -1 moreIt went quite smoothly. The staff was friendly, considerate, and very professional. They kept me informed of what was happening at all times. They addressed all my concerns. Joe was great to work with, very knowledgeable, and attuned to helping us choose the product that best met our specific needs.
Description of Work: I had floor tile removed from most of my home and replaced with vinyl plank flooring.
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Yes, I recommend this pro
$11,000
MARIA M.
07/2017
flooring contractor
+ -1 moreExcellent work. Very pleased with service and the finished product.
Description of Work: Installed flooring in 2 rooms.
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Yes, I recommend this pro
Beth D.
06/2017
flooring contractor, window treatments
+ 0 moreExcellent - quality product, great service, professional installation. They have a great selection, knowledgeable staff, quality installers. Prices seem fair.
Description of Work: Laminate flooring in guest room. (Placed an order for blinds today, too, but they're not ready for installation.)
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Yes, I recommend this pro
DWIGHT E.
05/2017
window treatments
+ -1 moreExcellent choice from a home grown local provider. Mark was very professional and thorough in making sure I got the best product. Came and installed the blinds and hauled away the old ones. Would definitely recommend.
Description of Work: Window treatments- blinds
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Yes, I recommend this pro
Aida P.
04/2017
flooring contractor
+ -1 moreExcellent. Could not have been happier with my purchase and how the installation came out.
Description of Work: Purchased and installed luxury vinyl planks
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Yes, I recommend this pro
$6,000
Lori F.
04/2017
hardwood floor
+ -1 moreExcellent. From the minute I contacted Pride Flooring, it was a great experience. Joe came out and provided an estimate quickly. Joe called two weeks before the work date to confirm the work date and he called the night before to provide an exact time the workers would arrive. Arrival was right on time! Jordan and Manny were friendly and professional. They took an interest in the work they were doing and kept me advised of the progress. The work was fantastic and I am extremely happy with the floor.
Description of Work: Install laminate hardwood flooring.
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Yes, I recommend this pro
$688
Jackie C.
04/2017
flooring contractor
+ -1 moreI can't say enough about this company. The entire process was fantastic. From the employees, to the product, to the entire completion of the installation, I was extremely happy with the company and the result. From the first phone call to the last, it was a smooth and pleasant experience, probably the best I've had with any company ever, in Miami. The staff was courteous, kind, prompt, knowledgable, and very professional. Most spoke english which was a nice bonus! Hard to compare the price as I didn't compare them with anyone else, but they were worth every penny. Highly recommend!
Description of Work: I was looking for a laminate floor to cover existing tile, in a very uneven house. Leveling compound was required first, and floors were installed the next day.
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Yes, I recommend this pro
$8,600
Aida P.
04/2017
flooring contractor
+ -1 moreI could not be happier with how everything turned out. This is a family owned business. I met with Joe who was so knowledgeable and patient with me during the entire process and assisting me with selecting between vinyl or laminate. He made sure to call the manufacturer of the vinyl to ascertain whether I could use a certain underlayment required by my condo association. Brett and his team came to install the flooring and they were so professional and nice. Brett even went out of his way and removed the old flooring on the kitchen so that my new floor could flow into the kitchen without the need of a threshold. My floors came out great and I could not have been happier with the entire experience. You will not find better selection, quality, customer service anywhere else in Miami. I strong recommend Pride Flooring.
Description of Work: Had luxury vinyl plank flooring installed in entire home.
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Yes, I recommend this pro
$6,500
DAVID P.
02/2017
flooring contractor
+ -1 moreVery well. We received 3 other quotes but Pride Flooring's sales representative, Joe Deleo, was by far the most thorough and knowledgeable so we went with them. The installers arrived on time and did the whole job in one day. There was a crew of 6 and they all were hard workers and knew exactly what to do. I stayed on the job site the whole day to see that everything was done correctly but mostly just got in the way. They really knew what to do. Would recommend them and would hire them again.
Description of Work: Remove and dispose of old carpet in a 2 bedroom rental condo and install all new laminate floors including in kitchen.
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Yes, I recommend this pro
$4,500
Nelson L.
01/2017
flooring contractor
+ -1 moreSince then, they came back to repair. I had to pay $300 US. They split the repair from $600. I still feel sore about this. When the guys came back to do the repair, (very nice guys by the way), they ended up cracking a glass table when they moved it. That is the 4th picture that is attached. It’s been over 6 months, so far, the floor still seems to be ok. I do leave the air conditioning on, but I honestly don’t think it makes a darn difference. I think what make the difference was that on the first installation, the transition strip not being glued down and not leaving enough space between the wall.
Description of Work: I never leave reviews. I started to leave one a while ago and gave up. The Angie’s List sent me an e-mail reminder prompting me to complete the review. I don’t know if this will help anyone. Overall, I would give Pride a C rating. I appreciate the service from Joe and Mike, but I would not use this company again. I decided to go with Pride, even though they were more expensive, primarily because of the great knowledge and service of Joe. This industry is notorious for bad service, so I thought I would pay more for a little insurance. Didn’t really make a difference. However, of all the tonne of great insight he gave me in the sales process, they never mentioned once keeping on the AC for the humidity. They may respond to this review and say they warned me about the humidity, but trust me, they did not. I documented everything very carefully. I sent them the 9 reasons why I thought the first attempt to install the floor resulted in what you see in the attached photos: 1. No Room Left - From the attached pictures, you can see that many corners of the end boards were right up against the wall with absolutely no room to expand. 2. Problem from Day 1 – I believe this was a problem since day 1. The night that you guys did the installation, I noticed an arch in the boards near the sliding doors, but decided not to make a big fuss about it. I have a video with the date/time stamp I can show you. 3. No warning - During the ‘pre-sales’ stage from October to November, I took incredibly careful notes and there was never any mention about ‘pre-cautions’ for the humidity. 4. It was actually not that humid - Even with that, many of the neighbours said that the period that we were gone from January 9 to February 16 was not a very humid period. 5. Why were other areas not affect? - if your saying humidity was to blame for this, why were other areas not affected like in the bedroom or closets besides the two areas near the sliding door and the transition from the hall way to the dining area? 6. Transition strip was not glued down – probably the reason the biggest impact was near the transition from the hall way to the dining area was because you guys did not glue down the strip board which you should have done. 7. No one has ever experienced this before – we have neighbours who have been in the building over 2 generations (50 years) and despite all those decades and all the weather & climate changes, have never seen that in their own units. 8. Why has this not happened to the subfloor? – If humidity is such a problem, why didn’t this happen to the subfloor? In all the years the unit was left unattended, covered with carpet. 9. No time to acclimatize – one of my best friends from high school happens to own a flooring company back in Toronto which he has operated for more than 20 years and he mentioned that you guys did not leave it there to acclimatize.
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$4,300
angelica A.
12/2016
flooring contractor
+ -1 moreThe whole overall experience was excellent, from the moment we met Joe at his showroom till the day of final inspection, also done by him. Pride Flooring has a great team in place that produces a high end quality job with a pretty amazing turn around time. Our job took a total of 4 days! Several people had warned us that it would take weeks, I think the big difference is that Pride Flooring's crew is fast and knowledgable . We are thinking of using them again in one other project. I was happy I found them through Angie's list,
Description of Work: We replaced an old rug with a nice quality wood laminate in apartment. We covered about 1,400sq ft.
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Yes, I recommend this pro
$13,000
ANTHONY S.
10/2016
flooring contractor
+ -1 moreIt went very well. Three young gentlemen (Manny '1', Manny '2', and Jordan) came very promptly at 9 am and worked continuously, professionally, and courteously for about 6 hours. They set up their equipment in the yard, which was fine. The flooring looks beautiful. We truly are very satisfied with the outcome and with the professionals who worked on the job, including the salesman Joe.
Description of Work: They put in our master bedroom laminate flooring. First they had to remove the existing carpeting. Joe came to our house with samples since we preferred that to going into the showroom some distance from our house, on October 3, 2016.. He took his time and was very informative; we immediately agreed to have the job done on October 14th. We paid half at that time and agreed to pay the balance upon completion of the job.
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Yes, I recommend this pro
$1,947
livia G.
10/2016
hardwood floor
+ -1 moreJoe was phenomenal. If you need a company to do a unbelievable job , get these guys!!! We did this work thru hurricane Matthew and company was still able to get work done on deadlines. AAAA+++++
Description of Work: Laminate floor on two bedroom and closet and PERMIT WITH CITY OF MIAMI.
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Yes, I recommend this pro
$3,000
Edward M.
08/2016
flooring contractor
+ -1 moreMarc came out and measured and had an estimate for me the next day, including the Angie's List discount. The flooring I wanted < both plank and tile> had to be ordered from the manufacturer. When the material arrived, I was called to set up the time for the job. The total job took 3 and 1/2 days, one day entirely for demo. The crew was very neat, took care of trash removal and generally did an all around excellent job. I am very pleased with the results.
Description of Work: Removal of existing carpet, vinyl and laminate flooring at my 2br / 2b condo. Install new water proof laminate throughout unit including new baseboard.
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Yes, I recommend this pro
$6,500
Lloyd K.
04/2016
flooring contractor
+ -1 moreLaminate and finish looks great. The company did the installation on time and their installers were tidy and professional.
Description of Work: Installed laminate flooring in walk-in closet.
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Yes, I recommend this pro
$350
Lara D.
02/2016
carpet installation, ceramic tile, flooring contractor
+ 1 moreAlthough we were not crazy about the price - it was a bit higher than what we were quoted at other stores - we were sold on their reviews since we previously had a bad experience with Dolphin Carpet & Tile. Pride Flooring definitely lived up to the expectations in that they were very professional, responsive and provided an accurate estimate of how long the job would take. We were very pleased with the results and would definitely hire them again.
Description of Work: Ceramic tile installation.
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Yes, I recommend this pro
$4,000
Contact information
10790 SW 184th St, Miami, FL 33157
http://www.prideflooring.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
8:30 AM - 3:00 PMLicensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Window Treatments,
Carpet Cleaning
FAQ
Pride Flooring is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 3:00 PM
Pride Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Pride Flooring does not offer free project estimates.
Yes, Pride Flooring offers eco-friendly accreditations.
No, Pride Flooring does not offer a senior discount.
No, Pride Flooring does not offer emergency services.
No, Pride Flooring does not offer warranties.
Pride Flooring offers the following services: Flooring sales, installation, & maintenance. Window Treatments Sales & installation including Vertical Blinds, Wood Blinds, Plantation Shutters, Roller Shades, Solar Shades, Cellular Shades and a vast selection of others.
Plumbing
Contact information
10790 SW 184th St, Miami, FL 33157
http://www.prideflooring.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
8:30 AM - 3:00 PM