Hey Fellow Miami business owners, I’m Socrates Fuertes President of Net Masters Inc. This short letter will take you on a behind the scenes look at our business and how it will affect you. So without further ado, HERE WE GO! With less than 10 employees, You may ask,” HOW DO YOU TAKE CARE OF ALL YOUR CLIENTS”? The answer is simple, we use a Managed Services System that literally fixes problems before they start. To add to this, we have a 24/7 help desk that ensures we will be there helping you within 60 minutes or LESS. You can be at peace knowing that our technicians are trained and experienced in every area of IT. They’re required to keep the most up-to-date vendor certifications in all the software we support. Plus, our hiring process is so stringent, 90% of the technicians who apply, don’t make it through. In other words, you’re not paying for our employees training. As a business owner I don’t trust bills that I can’t understand. So the question to ask us is … Do you provide detailed invoices that clearly explain what I am paying for? Our Answer: YES, we provide detailed invoices that show what work was done, why and when so you never have to guess what you are paying for. I hope this information has shown you a little behind the scenes look at Net Masters and answered some of the questions you may have had. Devoted to your success, Socrates Fuertes, President