Alligator Pool Services logoApproved Pro
Approved Pro

Alligator Pool Services

Swimming Pool Heaters Installation and Replacement, Swimming Pool Remodeling,

About us

Tired of strangers walking into your yard, or seeing unmarked trucks in your driveway? At Alligator Pools we understand that it is a privilege to have access to your property. That is why we show up when we say we will, and do what we say we will do. No bait and switch with us! We believe in delivering an unmatched customer experience which means we don't cut corners. We have we served our clients since 1985, and rank as one of the best pool cleaning and pool renovation companies in South Florida! Each of our highly trained pool technicians has +15 years of experience in the Miami pool service industry. Rest assured if you're in need of a pool resurfacing or thinking of purchasing new pool equipment, your request will be handled by our senior staff. Our pool renovation projects are guaranteed to leave you smiling and enjoying your new pool! So if you're done dealing with unreliable pool companies, and want a REAL company to help you out, call Alligator Pools today!

Business highlights

Se habla espanol
40 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
3%
3
0%
2
0%
1
7%

Filter reviews by service

Showing 1-25 of 30 reviews
MariaCristina V.
Dec 2024
5.0
Swimming Pool Remodeling
Yes, I recommend this pro
ALDO IS ALLIGATOR POOLS. what a wonderful experience it was to have our pool completely renovated by this company. Aldo, the manager of the work site was incredible. I have had very bad experiences in Miami with other companies. However, Aldo made this experience an incredibly pleasant one. He was punctual, courteous and very helpful. He answered all of our questions and he made sure that everything was picked up and neatly after each days work was completed . He was there every day to make sure the workers did an excellent job and I can not say enough about him. That is why I say Aldo is Alligator Pools. I recommend this company to anyone who wants a job well done, professionally and efficiently.

Mark B.
Mar 2023
5.0
Yes, I recommend this pro
Alligator Pools is in an elite class of S. Florida contractors that start when they said they would and finished on time! Pool resurfacing, tile and coping all look great. They cleaned up very well. Special recognition to Martha in customer service. She always answered the phone and emails promptly. They have very good online quote, contract and payment service.
Response from

"Thank you, Mark, we appreciate the positive feedback and look forward to working with you in the future!"


Helen F.
Jan 2023
5.0
Google Review
Dino is terrific and our pool has never looked better!
Response from

"Thank you for the feedback Helen, we'll pass along your kind words! And thank you for being a loyal pool cleaning customer!"


James J.
Oct 2022
0.5
I hired this company over one year ago when my pool was refinished. Alan recommended that I install a salt system as it is easier to maintain. I agreed to purchase and install the system from them. Additionally, I selected their top maintenance program at $135.00 a month. The pool man arrived every Friday and would pour chlorine into the pool and would be back in his truck in 5 minutes on average.(my wife would time him).. The plan included tile cleaning, vacuuming, and filter cleaning. None of these things were ever done. Recently I lowered the plan to basic maintenance at $90.00 per month, and the service was the same. No salt was added each week despite the red light flashing that salt was required. When asked why he was not adding salt, he stated you want salt, I bring some next week. I called today to cancel my service and they showed no concern. As I read the other reviews, I would imagine they have another employee servicing their pool..

Arden C.
Jun 2021
5.0
Yes, I recommend this pro
Very Responsible and Professional.
Response from

"Thank you for the kind words Arden, it was great working with you!"


Peter H.
Feb 2021
5.0
Yes, I recommend this pro
Incredibly amazing owner

Suzi S.
Aug 2019
5.0
Yes, I recommend this pro
Very reliable, good price, nice work. Kept us informed throughout the project. The pool resurfacing looks beautiful. I wanted to keep my old tile and they were able to do that. Nice follow-up, they came back and checked the pool several times to be sure the chemicals were balanced. Would definitely recommend Alligator Pools.

Cristina G.
Nov 2017
5.0
Swimming Pool Remodeling
Yes, I recommend this pro
Austin was great! Very professional and the quality of work was wonderful! Everything just went really smooth.

Frank R.
Mar 2017
5.0
Swimming Pool Remodeling
Yes, I recommend this pro
We contacted several companies to obtain a quote reference refinishing my pool. Allen from Alligator Pools gave the best presentation. Allen stated what was going to be done an each stage of the project. Upon reviewing all the options we decided to hire Alligator Pools to preform the job. Work stated as promised, the crew was professional and proficient. Allen has responded several times as promised to ensure that the pool is properly chemically balanced. Overall very satisfied with the performance and have already recommended him to family member for their pool project.

Helen W.
Dec 2015
5.0
Swimming Pool Remodeling
Yes, I recommend this pro
Alligator Pools refinished our pool. We were very satisfied with every phase of the job. They were careful with surrounding property of the pool. Did the job on time, cleaned everything up and left the pool in running order by balancing the chemicals etc. Their workmen were pleasant and polite.

Raymond E.
Apr 2015
1.0
We have had Alligator Pools for several years but lately their service has been really poor. I reached out to Alan several times regarding an issue we were having and never got a return call. Finally got him to respond weeks later when the problem continued and his response was basically, "Maybe we should part ways." No attempt to resolve the situation and no responsibility taken for his company or his employee who did not follow through on what he said he would do. Very dissatisfied with this company's customer service after being a loyal customer for many years. I would shop somewhere else if I were you. It's not like there is a shortage of pool cleaning companies in Miami.
Response from

"I am sorry the customer feels that way. Please allow me to explain our position...What the customer failed to mention as the "issue we were having" was the customers VERY agressive dog. He bit my employee and harrassed him repeatedly. I DID reach out to Mr. E and was promised the dog would be contained on our regular service day. This did not happen. I chose to REFUND the customers money and not subject my employee to a potentially dangerous situation AND Mr. E to a potential lawsuit. I felt is was a fair solution. As you can see by our MANY 4 and 5 star reviews, his experience was the exception. Thank you."


Gene F.
Apr 2015
5.0
Swimming Pool Remodeling
Yes, I recommend this pro
Excellent work ,reliable reasonable price, trustworthy

Scott B.
Apr 2014
4.5
Swimming Pool Remodeling
Yes, I recommend this pro
A little weak on the communications; I always had to call them for status of the project and to find out what the next step was and when it would happen. Overall, very satisfied with the quality of work. The crew was very good and easy to work with. Post job clean-up was excellent. Also did not take any payment until job was completed. I highly recommend Alligator Pool Services.

Chester Y.
May 2013
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
Alligator Pool Services never left you in the dark - they always did what they said they would. Great to work with.

Robert P.
Apr 2013
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
He was super personable, and the job (pool and spa re-lining) came out smooth, and the work was started and finished BEFORE promised. Having said that, you need to caution his crew not to rinse equipment on your lawn; they left several concrete patches that I had to break up to allow the lawn to return. They also were not knowledgeable about spa jet R & R...his new drain allowed such improved flow that my old jets needed to be replaced; and that required another service contractor. I also had my heart set on a dark color; he convinced me to go with a lighter shade, and I regret that choice. I also had a new, pricy lighting system put in.

Vivian H.
Mar 2013
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
They did a good job, but you have to be on top if you want to add extra things like build corner coves. Owner (Alan )comes once a week or when job is done to supervise. Overall I will hire them again if necessary

Tony C.
May 2012
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
completely satisfied, everything as promised, when promised

Joe L.
May 2012
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
Always showed up when expected, did a complete inspection to determine necessary actions, and most of all they did an excellent job. Also did not take any payment until job was completed. I highly recommend Alligator Pool Services

Christopher A.
Jul 2011
N/A
Yes, I recommend this pro
Alan is fantastic!

Michelle A.
Apr 2011
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
Mr Hayes did a great job! He showed up when he said he would. He gave us a very accurate estimate and recommended ways for us to save on some of the work we needed done. He finished on time and on budget. We will definately use him again if we need anything done.

Betty V.
Apr 2011
N/A
Swimming Pool Remodeling
Yes, I recommend this pro
Fair price. Project - resuface pool. Work performance was neat and organized. You pay 100% upon completion. Was very satisfied.

Carol V.
Mar 2011
N/A
Yes, I recommend this pro
Excellent! I was sure I was in for a huge job, costing a lot of money. Alan fixed it in a short period of time and was very reasonable. Explained verything up front...highly recommend him!

John P.
Feb 2011
5.0
Yes, I recommend this pro
Excellent service, and very knowlegeable people. I will be using them again in the future.

Predrag C.
Oct 2010
5.0
Yes, I recommend this pro
Friendly, giving useful advice, reasonably priced, no nonsence. Will use them again.

PAMELA V.
Jul 2010
4.0
Swimming Pool Remodeling
Yes, I recommend this pro
THEY WERE VERY UP FRONT ON PRICE AND CHOICES ALSO GAVE ESTIMATES ON ADDITIONAL ITEMS I HAD NOT PLANNED TO REPAIR AND IT CAME OUT TO BE THE SAME PRICE INCLUDING THESE ADDITIONAL ITEMS AS THE OTHER ESTIMATES WERE WITHOUT THE ADDED ITEMS. I AM VERY PLEASED SO FAR. THEY COMPLETED WITHIN THE TIME FRAME GIVEN AND MY POOL IS READY TO GO FOR THE 4TH OF JULY THANKS TO ALAN OF ALLIGATOR POOLS. i WOULD RECOMEND THIS COMPANY ANY TIME.
Showing 1-25 of 30

Licensing

Licensed*

Trade License Number

CPC1459915

Trade License Locale

FL

Trade License Expiration

08/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Alligator Pool Services is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Alligator Pool Services accepts the following forms of payment: CreditCard
Yes, Alligator Pool Services offers free project estimates.
No, Alligator Pool Services does not offer eco-friendly accreditations.
No, Alligator Pool Services does not offer a senior discount.
No, Alligator Pool Services does not offer emergency services.
No, Alligator Pool Services does not offer warranties.

Contact Information

8934 Southwest 129th Terrace, Miami, FL 33176

Service Hours

Sunday:Closed
Monday:9:00 AM - 5:00 PM
Tuesday:9:00 AM - 5:00 PM
Wednesday:9:00 AM - 5:00 PM
Thursday:9:00 AM - 5:00 PM
Friday:9:00 AM - 5:00 PM
Saturday:Closed
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