A. Palmer Roofing Inc

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Took some time to send the estimate, but once they did it was very detailed. They explained the work and the reason for such repair.

Job completed on schedule and within budget.

A Palmer Roofing was very punctual and professional. They explained the work to be done and sent us an estimate very quickly (Theirs was the first one  we got). The price looked very fair for the amount of work to be done. It is just too bad that they could not start work for 7 to 8 weeks. I guess good roofers are in high demand.

About 9 years ago, we needed a re-roof. After many estimates with local companies, my husband felt most comfortable with A. Palmer. They did a fantastic job for a competitive price. Our roof has held up even through Katrina and Wilma. When we needed a repair recently which required scheduling and coordinating with our electrician, we called them up and had no problem. They came out on the day that our electrician and FPL were here and once again they did a great job. We will definitely use them the next time we need a re-roof or any other repair.

Very professional with estimate.

They gave me a quote and the quote includes carrying out the previous roof, cleaning and other roof service. Everything was additional costs so it didn't give me a sense on how much the job was actually gonna be so we didn't use their service. When they came out they were very nice, very personable and very professional. They came out when they said they would came.

Great team. On time. Great communication. Very clean

They did an excellent job.  They cleaned up all old roofing debris and left the surrounding areas clean every day.  Their pricing was very competitive with the other estimates we received.  They arrived promptly.  They were courteous and in every way professional.  We would highly recommend A. Palmer Roofing to anyone looking for a repair or a new roof.   Previously, they had done three repairs for us and we were very pleased with their work.

I moved into a new home that came complete with a leaky skylight. I emailed A Palmer Roofing via angies list and they contacted me right away. The next day I had someone on my roof for the initial inspection and estimate.  A week later two of their repairmen were on site and quickly up on the roof resealing the skylight. About an hour later, they were done and that was that. I received a bill as expected and couldn't be happier with the results. No more leak!

acceptable

Excellent!! Spoke to Jon Palmer he explained the process in detail. All I am wating for now is an estimate to be able to make a decision on the company that will be doing our home roof.
I will recomend this company and looking forward to doing business with them.
Sandra Tavares

They did a great job and cleaned up everything after install. I live out of town and customer Service also did a great job e-mailing me all the paper work to sign and keeping me informed on when job would take place. Also sending pictures of finished job.

This is my second time using Angie's list and my experience in both cases has been bad.

Jon Palmer came out more promptly than anyone could expect in Miami's rainy season and gave me a fair estimate. When we had enough dry days for him to finish his existing bookings, his repair crew came out and made the repairs. Although the estimate had some "looseness" to allow for hidden damage, the final bill was for LESS than the estimate. Yes, Mr. and Mrs. North America (OK, so I'm dating myself), I said LESS. Oh, and by the way, they cleaned up after themselves.

i had a vent that was leaking and several tiles that were broken on loose. the did much more than i was expecting. it was i real pleasure dealing with this company

Great roofer. Does quality work. They did a new roof on the first house I ever owned. I have used them several times on my second owned house and they do good work and are honest.

From beginning to end Andrew Palmer roofing was nothing short of exceptional.  The crew that came to remove the old roof was professional and pleasant. They kept me informed about how things were going and informed me of termite and rot problems they found. The new shingles were expertly and quickly installed.
The price was as I expected and Jon Palmer was responsive to all questions and concerns I had. 
All in all, a great job. Thank you.

Initial contacts were excellent and on time.
Once contract was signed it took a couple of weeks longer than expected to launch the project.
Once the project started it went very quickly and as expected..
Very professional company.

It was pretty uneventful.  Initially the brought the wrong tiles, but did not installed.  The procured the correct tiles and the job went smoothly. I am satisfied with the quality of the job performed, a very professional crew.

This project is the best experience I've ever had using contractors in Miami.  I called Andrew Palmer Roofing for an estimate and spoke to Andrew's nephew, Jon Palmer.  I advised him I was going to get a few estimates.  Jon was very cordial, arrived for the estimate when we had scheduled, then followed up with a phone call every week or so during the month it took me to gather my estimates.  These calls were not intrusive or obnoxious, just a polite "checking in to see if you have any further questions"  which told me they wanted the job.  And I did occasionally have more detailed questions once into the entire process and offered various options from other potential roofers. 
The cost estimate given was neither the lowest nor the highest.  I didn't choose because of the Angie's List Coupon for $250 off, but it didn't hurt and they did honor that discount.
We were considering a different kind of roof covering, using GAF UnderRoof rather than the traditional toxic and smelly black tar so I wanted to do some research on this (other than online and calling the manufacturer).  Jon provided me with names and phone numbers of their customers who had used the product AND gave me a few addresses of nearby homes I could drive by, one with the UnderRoof just being installed.  I was able to speak to others, see the product as it was going on and the finished roof with the tiles over it.  (It hasn't been in use residentatially here for 10 years, so no way to confirm how long it will last).
One of my concerns, was that during the roof installation, if I had a question, would there be anyone around who spoke English (since this is Miami and unfortunately, I'm not bilingual).  Jon advised me that typically there is someone on the job who speaks English but also gave me his cell number on the spot and said to call him with any questions. 
We signed a contract in February 2012.  A mildly disappointing, yet understandable, concern was that - because they are so popular and they won't just hire extra crews of unproven workers - even when contracting during a relatively dry time in South Florida, the company still anticipated an 8-10 week waiting period.  The work began the first week of May 2012 (the rainy season).
From day one, everything was done exactly as I was advised and I WAS kept updated regarding the work completed and next steps and whether to anticipate a loud work day the next day (so I could leave).  Jon Palmer typically stopped by once or twice a day to check on the progress.  One day, when I had a concern and called him, literally while I was on the phone with him he had contacted the foreman at my home who rang my doorbell to answer my question.  Wow.
The company was professional and timely in getting each required inspection during the process so that the work could continue smoothly.  We had a couple of rain delays and even though I was advised that there were enough layers that there would be no leaks, they were nice enough to put plastic sheeting anyway to make me feel better.
After an initial deposit, payments were collected as each step in the process was completed, with the final payment after the final inspection.  Our contract did include 100 feet of replacement wood, but I was advised that there may be an extra charge for additional wood if more was found rotted once the old roof was removed.  This proved to be the case and we were charged almost $1,000 more (I knew they'd get back that $250 Angie's List discount...).  We had had several leaks with our former roof, so I was not surprised, but be aware of this potential added cost beyond the original estimate (with any company).
The crew did pick up debris each day and took it away in their truck.  They got about 90% of the roofing nails/tin caps before leaving.  But once the job was finished, I did purchase a long magnet and went around outside a few different times to pick up others that landed in hidden areas.  It's a precaution I think is necessary so no one, especially pets, steps on nails.
Once the roof was completed, Jon was able to refer a good company for gutters (which had to be removed before installing the new roof).  And if painting is needed, Palmer also has a separate division that handles that - Palmer and Faria Painting.  I haven't gotten that far yet.
Overall, I cannot speak highly enough about Andrew Palmer Roofing.  I recommend them to everyone.  Jon Palmer was particularly responsive, friendly and professional in answering all questions, addressing concerns, and keeping us informed of progress and schedules.  Their price was definitely in the ballpark with others and our white tile roof looks great.  It has been almost a year since our roof was finished and so far so good.  Will have to let you know in 10 years or possibly after a Hurricane just how well the UnderRoof performs.

I got 4 different companies to give price estimates on repairing one problem area on my roof. I chose Palmer even though they were the most expensive because they gave the most professional, educated, informative, and detailed description of the problem and repair when I got the estimate. The "front end" part of the experience was great.
Unfortunately, the "back end" portion was just average. After calling to agree to the quote, the company deducted a little from their original quote when I told them they were over everyone else's quote. This was a nice gesture. (This still put them at the upper end of the quotes I received.) I paid half the price up front. Unfortunately, I needed to call the company several times afterward to arrange a date to come do the repair. I wouldn't say that I felt entirely forgotten or that the company shirked its responsibility, but I do feel like the company was less responsive after getting my initial deposit.
After about 2 weeks of calling the company -- they returned some of my calls, but not all -- I got a tentative date scheduled. They called the day before to say they would be out the next day, but no one showed up on that day. The following day they showed up and completed the repair.
The finished product looks good and professional. No complaints with the final job. Time will tell with the quality of the job.
In summary, I am happy with the finished product. My only regret is that I feel like I paid for "platinum" and got "gold" quality work with "silver" quality service.

these workers are perfectionists. They made suggestions along the way for problem areas. Considerate of my time and schedule.
Performed rotten wood removal and exterior painting.
Costs were itemized and explained completely.

They sent a very pleasant young man; I think he was the owner's son, who came out and checked everything. He could not find anything in the roof and said from time to time, sometimes, it just happens one time and then clears itself. He said if it happens again to give him a call. He did not charge me for the service call. We have not had any rain since he came out so I don't know if the issue is resolved.

We have an old house by South Florida standards so we are constantly worried about the roof leaking.  We had a big problem and the roofer who used to do our work went out of business.  I selected several roofers from Angie's list and asked all three for estimate.  They were all about the same but A. Palmer seemed to know roofing for old houses and we are very satisfied.  The job started and ended on time and on budget.