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Douglas Orr Plumbing, Inc.

Plumbing, Drain Cleaning, Water Heaters,

About us

We are providing emergency services to those who are in need! With COVID 19 extra measures are being taken by our service technicians to be readily available to those who may face plumbing issues. Stay home and stay safe! If you have any plumbing issues at all, contact the expert plumbers at Douglas Orr Plumbing, Inc. They can handle all your repairs, installation, and maintenance. Backed by over four decades of in-depth work experience, you can trust that they have the knowledge and skill set to resolve your Miami plumbing problems in a timely and professional manner. They understand how important it is to have a fully functioning plumbing system for your home or place of business, which is why they will work diligently to resolve your issue as quickly as possible. However, you can also be sure that your job will be done properly and thoroughly, with no related residual issues. This is because they are meticulous in all the work that they do and never cut corners. Their plumbers all undergo intense training and internship programs when they are first hired and that training continues all throughout their employment with Douglas Orr Plumbing. This is in order to ensure that their plumbing technicians are consistently updated about the newest developments in the world of plumbing and that they are always providing the highest quality of care possible. They are committed to providing quality plumbing at affordable prices.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Repairs, Stoppages, Heater Maintenance, Repair, Replacement & Removal Bathroom Remodeling, Fixture Replacement Electronic Leak Detection, Pipe Location Sewer Camera & Pipe Locations TV, Video Sewer Line Inspection, Underground Leak Detection, Domestic & Irrigation Backflow Repair, Maintenance & Installation

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6752 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
5%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 501-525 of 752 reviews

Maria K.
05/2010
5.0
plumbing
  + -1 more
They have come twice and they have been great. They are professional, responsive, and on time.
Description of Work: They provided plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason W.
05/2010
5.0
plumbing
  + -1 more
Great, Orr plumbing is very fast and professional. I would recommend them to anybody that is in need of a plumbing company you can trust.
Description of Work: We had a leak in one of our bathrooms that was running under the floor into the garage. At almost the same time, our hot water heater broke. Orr plumbing fixed both problems the very next day. They fixed the leak, which was a real ordeal as they had to add a new line and replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lynne O.
04/2010
4.0
plumbing
  + -1 more
(04/28/2010) As far a responsiveness, I had no problem. I did have a problem with the labor costs. UPDATE (05/10/2010) Thank you, Angie's List for the followup on my problem. Douglas Orr called and are refunding the additional service charge as well as fixing my ceiling. I do appreciate having Angie's List as a resource. I also appreciate Douglas Orr addressing my concerns. Thank you. Lynne Olvey
Description of Work: (04/28/2010) I requested Douglas Orr Plumbing based on: 1. Coupon from Angie's List 2. Reports from Angie's List 3. Have seen their work where I was employed. I asked them to help me diagnose a leak from our Master Bath upstairs which was wetting the ceiling downstairs. I was told by operator that the labor cost was $85 an hour. Firstly, two men arrived (I was charged for the labor of the plumber $85/hr as well as his assistant $38/hr!) This was not told to me and I did not need 2 people to find a leak! They did arrive when they told me they would. They told me the leak was due to a diverter at the shower control. However, after they cut a hole in my ceiling as well as cut a hole in my bathroom the leak was not found. They left stating they would get back to me "in a couple of days" regarding a new diverter. I left the ceiling and wall open. After they left, I went to clean the shower floor and found the leak myself. It was due to grout wear on my shower floor. I regrouted the floor, left the ceiling open, and voila, no leak! I feel that I was mislead on the charges and I sent them an email with no response. By they way, it took 2 weeks for them to call and say they had a new diverter and when can they come and replace it. I did not return the call.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Douglas Orr Plumbing, Inc.
Thank you for your response. This is the first negative response we have received on Angieslist. I have spoken to all parties that were involved in this call and this is what I have found. We incorrectly entered the information for you call. It stated "fix a leak underneath house". It is our company policy to send a plumber and helper to any call where we have to go under the house. Due to the entry error we will process a credit today in the amount of $102.60. I spoke to Steve my plumber, he assures me that you do have a leak in your shower diverter. Upon arrival to your house he spoke with you and you both concluded that a hole would need to be made in the ceiling to repair the leak and repair that wet ceiling. When Steve pulled off the shower valve trim he noticed signs of water on the drywall on the back side of the valve. Therefore, he cut open the wall on the other side. There he found the shower valve had a leak at the base. He ordered the part to fix leak and that we have at our office. Another thing to note is that Steve placed a test ball in your shower drain to determine if the leak was coming thru the grout / shower pan. The water maintained its level so Steve concluded the shower pan / grout was in tact. I am not disputing the fact that you re-grouted the tile and now you are not experiencing a leak. Hopefully, this will continue to hold up. I assure you that we take great pride in our work and our reputation and we want to make sure that you do not experience any further damage. We have tried to contact you but have been unsuccessful. Please call me at 305-887-1687 so we can speak about this call and come to a final conclusion. Thank you - Kevin Berounsky - Vice President / Owner

David R.
04/2010
5.0
plumbing
  + -1 more
This was not a large task, but an urgent one for my family. No kitchen sink with an infant can quickly become an emergency. The plumber arrived at his scheduled time, treated me and my home with respect, and completed the job quickly. I had another small issue in an upstairs bathroom with the shower head and he helped with that as well. He also answered a few other maintenance questions I had about plumbing before he left. I was extremely pleased with the level of service, and will use them again in the future.
Description of Work: Repair/replace a leaky kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JOHN M.
03/2010
5.0
water heater repair
  + -1 more
Called in morning, they came and did work in afternoon. Subsequently, they discovered i was elgible for a $450 rebate from the gas company. They did the paperwork for that and sent it to me for signature.
Description of Work: Removed and replaced a 40 gallon gas water heater. Accomplished paperwork and arranged to complete permitting process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,127

MARILYN H.
03/2010
5.0
drain cleaning
  + -1 more
They fixed it and I did not have any issues since then. It did not take very long and he was very good.
Description of Work: I had a leak around the base of the toilet. They came out and they needed to get on the roof to take care of the issue, had something to do with a possible blockage. They explained it to me very throughly to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

WOODY E.
02/2010
5.0
water heater repair
  + -1 more
They did the job within the expected budget and we were happy with the job.
Description of Work: We used Douglas Orr Plumbing to install a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Anthony J.
02/2010
5.0
drain cleaning
  + -1 more
They are pretty good. They are friendly and professional and they were definitely quick to come out. It took the guy about 45 minutes to get everything worked out.
Description of Work: Douglas Orr Plumbing cleaned a drain for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amy C.
02/2010
5.0
plumbing
  + -1 more
Great experience, highly recommend, even for a very tiny job.
Description of Work: We had a crazy high water bill. I called, they came, diagnosed the problem, made the fix, checked my water meter and made sure they solved the problem all in about 30 minutes. He was very helpful and suggested while he was there that he check a couple other things and noticed that my toilet flappers were all fairly old. He said for $4 each, he could fix it in 10 minutes and did that as well. He was very efficient and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

henry H.
01/2010
5.0
plumbing
  + -1 more
The plumber did an wxcellent job from start to finish. My only concern is the price. It seemed excessive for the time heworked.
Description of Work: Replaced kitchen faucet fixed leak in dishwasher fixed pop-up in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

GISELE S.
12/2009
5.0
plumbing, water heater repair
  + 0 more
Eddie arrived on time, inspected the work to be done, explained to me how he was going to proceed to do it in the least amount of time. Eddie was polite, friendly, and knowledgeable. In my opinion, he is an asset to his company.
Description of Work: Fixed a leaking toilet, installed a new main water line faucet, connected an icemaker to a water line, changed the water heater faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Robert G.
12/2009
5.0
plumbing, drain cleaning
  + 0 more
They were excellent. They spent two hours doing the work and everything now is well. I have used them in the past, I got them from Angie's List and I would definitely use them in the future. I am planning to do so shortly for my daughter.
Description of Work: We had a toilet that was not flushing properly, it was a problem in going to the septic system and they came in and snaked it from both, the toilet itself and also from the roof and all went to the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Manuel P.
12/2009
5.0
plumbing
  + -1 more
The technician that came checked our home for leaks, in a variety of ways, including adding dyes to toilet bowls, replaced toilet flaps and educated us on how to check our meter for indications of leaks (there is a tiny triangle in our meter that turns very rapidly when any faucet is just barely dripping as we learned). No evidence of leaks was found. But we now feel more confident our toilets wont be the culprit and know how to check going forward.
Description of Work: We were running very high water bills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Keith R.
11/2009
5.0
plumbing, drain cleaning
  + 0 more
He was punctual, and, using a snake, cleared the sink clogged pipes from outside the house in about 20 minutes. He than took care of my other problems all the while explaining how they had happened and what I could do to avoid them happening again. It was great experience and I would definitely use them again. My only regret is that I forgot to use the coupon, but they were so reasonable that I still feel I got a great deal.
Description of Work: I called the plumber to deal with a clogged pipe in the kitchen but also had him check a couple of leaky faucets in a bathrooms and a leaky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jason W.
11/2009
5.0
plumbing
  + -1 more
They did a fantastic job. We found them through a friend. They typically do more large contract work, but they also have a repair service division and they were excellent. It was a pretty extensive repair, but they did a great job. Everything's working fine. They found the problem, and they found a couple of other areas that were of concern, they fixed all of them. They installed new piping so that the problem wouldn't happen again. They were very flexible on the payment. It was an overall great experience.
Description of Work: Did a repair and replaced some piping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Philip P.
11/2009
3.0
drain pipe
  + -1 more
They were pretty rude and they never even provided an estimate that they said they were going to. I called once and there was a mix up and someone was supposed to return my call and that never happened. I called back again and I finally got the correct person and he made an appointment. Somehow we missed each other because the secretary had taken down the wrong number. When we finally got the person here he did a very thorough job of documenting everything that needed to be done and he told me that he would prepare an estimate but I never received that estimate.
Description of Work: Douglas Orr Plumbing Inc gave me estimate on re-piping the house.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Adam F.
10/2009
5.0
plumbing
  + -1 more
We are happy with the job they did. They did it very promptly. We didn?t have to call them the second time as everything worked out very well. They didn?t have to re-route anything. I couldn?t have been happier.
Description of Work: Douglas Orr Plumbing Inc repaired some leaks in our house. They cut open walls and basically changed the plumbing in our house 2 months ago. They replaced the pipes too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

NICK V.
08/2009
5.0
plumbing
  + -1 more
The gentleman that arrived (Luis) was extremely professional and courteous. He did the work right away and completed all the work without any issues whatsoever.
Description of Work: Leak detection - had a major leak outside the home, underground. They used the leak detection machine to find where the leak was, dug up the lawn to get to the pipe. Fixed the leak and replaced the sod so that it looked as good as new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

LeQuinne F.
07/2009
5.0
plumbing
  + -1 more
I called ORR and spoke with HENRY SALVADOR - scheduler extraordinaire - who determined parts needed and ordered some. I was kept informed throughout the 2-3 days between first call and the plumber arriving with all parts necessary. The plumber was professional and completed his work quickly and neatly. He arrived as scheduled. As I have previously dealt with ORR and HENRY, I was confident in whom to call and knew the outcome would be excellent.
Description of Work: Replaced exterior flush handle on one toilet and the interior parts of 2 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Steve S.
07/2009
5.0
plumbing
  + -1 more
I called the company on Monday morning to remove a dishwasher and install a new one. The person who answered the phone (Vickie) was very polite, told me she could have someone there later that day. She then connected me to Henry, who gave an estimate on the job. I agreed, they then said they could have someone there in a couple of hours. Alex arrived in a company truck and introduced himself. He was very professional and polite. It took him only a few minutes to carefully remove the old dishwasher. I had asked him to be careful because I planned on giving the old dishwasher to a family member. He then installed the new dishwasher. He did a very careful and deliberate job. I was a little nervous because this dishwasher was a new style 2 drawer model. He finished on time and did a great job.
Description of Work: I asked them to un-install a dishwasher and install a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Gloria P.
06/2009
5.0
plumbing
  + -1 more
I found Orr Plumbing on Angie's list - called them and within an hour J.R. from Orr, called me and was on his way. He was at my house exactly when he said he would be and quickly was able to figure out the problem with the pipes. He was able to fix it and then he showed me how to use the water and ice maker on my new refrigerator. I was totally impressed with how professional, how quickly - no chit chatting, just gets to work and gets it done very professionally without a mess. I was so pleased that I asked him about another problem with a shower knob that I thought would be really hard to fix - but again, he gave me a price, explained the job and so I booked an appointment for Thur. June. 25 -and again, he was exactly on time and completed the work promptly and even took another Angie's List coupon.
Description of Work: I needed to have water supplied to a new refrigerator and the delivery guys couldn't do it. I also needed something repaired in my upstairs shower/tub. A part had to be ordered for that and so I made another appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LeQuinne F.
06/2009
5.0
plumbing
  + -1 more
From start to finish, the destruction, installation of new shower liner, and reconstruction of my master bathroom shower went exactly as predicted and planned. I experienced much less dirt and dust than I had expected and was served by real professionals in their respective fields. DOUGLAS ORR PLUMBING and KIMMONS BUILDERS sent their best and brightest with depth of experience in each task throughout the process.
Description of Work: Removed defective shower pan/liner and correctly installed a new shower pan/liner. DOUGLAS ORR PLUMBING pulled the permit from City of Miami and arranged both preliminary and final inspection and informed me what to expect. They recommended KIMMONS BUILDERS, INC to perfrom the removal of marble tile and reconstruction of the shower after the new liner was installed. ORR & KIMMONS worked hand in glove to coordinate and schedule work. Both companies kept me fully informed and they coordinated between themselves. My calls were answered promptly and professionally. Ricky & Little Ricky arrived promptly, installed the new shower pan expediently and neatly, and then "schooled" me on what they had done and what next steps would be. If your bathroom requires plumbing work, I HIGHLY recommend DOUGLAS ORR PLUMBING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

William B. L.
06/2009
5.0
plumbing
  + -1 more
Arrived on time. Listened to description of problem. Ascertained what needed to be done. Started the job and completed it in a timely fashion. A suggestion: use of a liner to prevent tub scratches.
Description of Work: Located a water leak behind bathroom shower tile. Removed tile and replaced the cold water coupling which was the source of the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Carol H.
04/2009
5.0
plumbing
  + -1 more
The plumber was on time, friendly and communicated well. He diagnosed the problem as a crack in the pipe out of the wall that leads to the showerhead and said it was an easy fix. He replaced it with a better quality pipe (metal instead of plastic).
Description of Work: I hired them to fix a leak in my shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

John B.
02/2009
5.0
water heater repair
  + -1 more
The company responded very quickly and had someone out within 2 hours. The technician was very friendly and professional. He was very careful to perform a complete job. After the work, he cleaned up and explained all details very clearly. Thanks for a great job.
Description of Work: Installed new 40 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Contact information

301 Flagler Dr, Miami Springs, FL 33166

https://www.orrplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CFC052664
Trade License Locale
Florida
Trade License Authority
Florida: General
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair,
Wells and Pumps,
Septic Systems,
Excavating,
Natural Gas Lines,
Appliance Repair - Small,
Handyman Services

FAQ

Douglas Orr Plumbing, Inc. is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Douglas Orr Plumbing, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Douglas Orr Plumbing, Inc. does not offer free project estimates.
Yes, Douglas Orr Plumbing, Inc. offers eco-friendly accreditations.
Yes, Douglas Orr Plumbing, Inc. offers a 10% senior discount.
Yes, Douglas Orr Plumbing, Inc. offers emergency services.
Yes, Douglas Orr Plumbing, Inc. offers warranties.
Douglas Orr Plumbing, Inc. offers the following services: Plumbing Repairs, Stoppages, Heater Maintenance, Repair, Replacement & Removal Bathroom Remodeling, Fixture Replacement Electronic Leak Detection, Pipe Location Sewer Camera & Pipe Locations TV, Video Sewer Line Inspection, Underground Leak Detection, Domestic & Irrigation Backflow Repair, Maintenance & Installation

Contact information

301 Flagler Dr, Miami Springs, FL 33166

https://www.orrplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day