Island Garage Door

Very nice and professional. Quality performance.

Added additional service to replace rollers, springs and cable. Very efficient and professional

It turned out fine. It was all fine. They were very good.

Good service. Tried to sell other services that can wait until later.

Great door works

The actual installation process was good. When John the owner quoted the price to me he said the motor and belt had a lifetime warranty. However that was not the case the actual warranty was 4 years on the motor and 10 years on the belt. John told me he would grant a lifetime warranty on the belt and motor due to his mistake. He told me he would send something in writing but I have not received anything after almost 2 weeks. I have emailed him several times asking him to please send me the warranty information he promised me but he does not respond to my request. I liked Island Garage Doors at first but this type of situation is unacceptable. When you promise a customer you're going to make a situation right you need to honor your word. That's the type of thing that "fly by night" companies do.

Very well. Good technician and courteous service

I thought it went great at first. The technician was early for the appointment, quick to complete the job, and everything appeared in working order. Within two months, the keyless entry pad stopped working. The box he left with the "instruction page" was not helpful to troubleshoot why it won't work. I have called numerous times, left messages, and even spoke to someone once. She was supposed to provide my information to the technician to troubleshoot it over the phone or come out if needed. No one ever called. So I called again several times. It has been almost 3 months since I started contacting them and it is still not fixed. Unfortunately, now I will have to pay someone else to come out and fix what shouldn't have broken after 2 months. The Angie's List deal is not worth the trouble or the extra money you will have to pay when it breaks.

Island did a outstanding job and the door is now much quieter on opening and closing.

Great work. Tech arrived early and completed jib without issues.

Everything went well.

Very smoothly, tech was friendly and knowledgeable

Excellent service. Professional and personable. Also replaced noisy rollers and lubricated tracks upon our request at additional cost. The door operates much more smoothly and is much quieter now.

Excellent service.

Great. On time, completed quickly, great attitude - represented his company well

Great!! Would use them again!

Works great. Fast and prompt service.

Very well.

On time, helpful, friendly

Real good.

Another Garage door company came out and said we needed new springs, rollers, sensors, mother board, etc for a total of $1000. Since we had a prepurchase inspection by a home inspection company a few weeks prior with only minor problems identified, we asked the company to leave. I went to Angies List which is where I should have started, and found Island Garage. They said they were busy but would fit us in. After a few calls to us to update us on the schedule, the gentleman arrived and went right to work. In a short time had our door working like it was brand new.

The company came out and examined my garage door but determined that with the garage door that I have the service would not work. The serviceman was friendly, professional, and advised me what to do next.

I wrote a review when this job was done about a year ago, but I just have to write a second review. I lost the step by step instructions to change the keyless entry code they gave me. And since I have called them twice to get new instructions. Each time they were gracious and patient like i was paying them all over again. It's one thing to get great service at time of install, but to continue getting this high level of care after the sale is something that should be acknowledged and appreciated.

Work was done well

Although they were a no show for my first appointment, due to a computer glitch, their technician Doug more than made up for that He was on time even had to wait a few minutes for me. He tuned up my door as per my Angie's list agreement, and then pointed out an area of concern. He spotted a rusty cable that could have been dangerous. He explained the problem, and promptly fixed it. I will definitely hire them again.