Twin Brothers Flooring

This family business was very easy to work with. We had a custom stairway built, vinyl luxury flooring installed for 3 rooms, a bonus room & hallway. Then we added luxury carpet for two additional bedrooms. The work took a week and their employees were courteous, prompt and very efficient. This is the 7th house we've had and this project turned out spectacular. From the customer service to the workmanship, to the quality of materials- all were top notch. We will be glad to do business with them again in the near future! They knocked it out of the park!

Excellent. Dave and Mark were easy to work with, they gave excellent suggestions for the backsplash and tile, and the installation was professional and done on time. Received many "thumbs up" comments from friends on the finished floor. I would hire them again.

Seemed very nice when they came out to measure. Discussed our options. Said they would send us a quote. We waited for over a week. No quote. Called them. They said they would get the quote right out. Still no quote. My husband has had numerous, positive conversations with them confirming the product we want to use, how they will do the job etc. But they will not give us a quote. We have no idea what went wrong but we would not recommend them to anyone. A complete waste of our time.

The guys were great. Clean up as you go, friendly, fair price, great outcome.

It was important for us to work with a local family company with a long history of strong customer service. With the exception of one man who works routinely in the showroom and does not respond to the door or calls professionally, we are very happy that we chose Twin Brothers. Mark was fantastic in helping us narrow the final selection of flooring options and finalizing the project. Every detail was planned and the project was delivered exactly as expected. All emails and calls were returned timely manner. The project started one day late because another projected "ended late" but our project finished two days early so we were very happy to have our home back ready for use. There was an issue with the tile after the fact and Twin Brothers stood by the product and made repairs under the warranty. They were 100% professional at all times and took every step to remedy the needed repair. We have recommended Twin Brother multiple times since working with them although they are not the "lowest price". There is value in professionalism, timeliness, high-quality workmanship, and standing behind a product. Our friends who have used them have also been happy. We really believe it is important to support smaller, local family businesses in your own community.

Great. They were done super quick. Beautiful job on a challenging very unlevel floor!

Twin Brothers are the best! Very professional and prompt, they gave the lowest price without compromising quality. They did everything they said they would do, including new base boards. Both brothers promised the job would be done right and if there was a problem, they would fix it anytime. Their crew was swift and professional. I will call them back to do additional bathrooms and bedrooms. And they do it all, tile, wood and laminate flooring and carpet. You will not go wrong with Twin Brothers. My wife and myself highly recommend them for all your flooring needs.

The team that did the demolition of the old floor was very good, and the tiler who laid the floor was very good. The only reason I would not give the company A's across the board was because they started the demolition on a Wednesday, and finished on a Thursday, but they didn't even begin the tiling until the following Tuesday, so what originally was to be a 3-4 day project went from Wednesday of one week until the Saturday of the following week.(11 days) Other than that the job was well done.

Ladies and Gentlemen, In my professional opinion, If you DON'T hire this company you've already taken a step in the wrong direction as far as your renovations are concerned. Upon initial contact Twin Brothers Flooring was nothing BUT professional, Polite and courteous. We were shown several quality products and options for the new carpeting/wood flooring of my 1900 square foot home. The price was fair and never tried to upsell me on anything crazy as well as very understanding of my budget. Come install day they were at my home bright and early ready to get crackin. The three man crew introduced themselves and went straight to work. By the time I finished my morning coffee and cigarette the pad was already laid down and the guys were doing trim work. It was unreal. I have to say they made today's generation of young bucks look like lazy underserving bums at the pace they were moving (especially considering their age). The product that they laid remained true to the agreement and I couldn't be happier with the results. As a United States Marine I can assure you my level of expectations is extremely high(its kind of my job) and these guys met every standard like true professionals. I even came across a very small spot that I thought could use a bit more work and the guys took care of it right then and there with ease. The final cleanup was on par and the final product looks AWESOME!!! Id attach photos but my phone is crap. Should anyone be looking into new flooring i will WITHOUT A DOUBT recommend this company hands DOWN. Keep it up Twin Brothers! If I worked with men as hardworking and professional as that company and crew in the United States Marine Corps, Id consider re enlisting......

The installers were very professional and precise. They had my carpet laid down in a timely manner and was very helpful moving all the heavy items that I could not do myself. I would definitely recommend them to my family and friends.