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Twin Brothers Flooring

4.8

(58) Verified Reviews

Founded 1995 • With Angi since July 2012

Licensed
Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
10:00 AM - 3:00 PM

Company Contact

1628 N. Dale Mabry Hwy 112

Lutz, FL 33548

Description

We offer all phases of flooring products and services. We give free estimates and are eager to meet you and earn your business.We accept all forms of payments. Flooring Sales & Installation We are a family owned and operated company. We brings years of experience to the table, as well as maintaining High Standards, Strong Work Ethics, Reliability, and High Quality that our customers deserve! Please visit our website www.twinbrothersfloors.com for more details....

Verified Reviews

4.8

(58) Verified Reviews

Ratings Distribution

5

50

4

1

3

2

2

2

1

3

Rating Details

Price

4.8

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8

Read reviews by category

carpet installation (19)flooring (46)tile installation (14)hardwood floors (13)
Showing 1-10 of 58 reviews
5.0

08/13/2020

Excellent. Dave and Mark were easy to work with, they gave excellent suggestions for the backsplash and tile, and the installation was professional and done on time. Received many "thumbs up" comments from friends on the finished floor. I would hire them again.

Description of Work
Replace flooring in kitchen, family room, master bath

Category ceramic tile,flooring contractor

Cost $23,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/20/2020

Service Provider Response

Well it was very difficult circumstances to navigate though, so we did have to charge an extra $5,000 to complete the job. We apologized but thankfully they saw the awesome work and understood that would of lost money otherwise. When we went over the details of the original contract they say we gave ourselves room to raise the price, and they had admitted they did not read all the fine print but e...
1.0

11/19/2018

Seemed very nice when they came out to measure. Discussed our options. Said they would send us a quote. We waited for over a week. No quote. Called them. They said they would get the quote right out. Still no quote. My husband has had numerous, positive conversations with them confirming the product we want to use, how they will do the job etc. But they will not give us a quote. We have no idea wh...

Description of Work
Wood floor installation.

Category flooring contractor

Work Completed On 11/10/2018

Service Provider Response

Hello, we are super sorry you had this experience, We typically give pricing over the phone and go over budget... it is a free consultation that cost you absolutely nothing... we just don't understand if it is a free estimate than people should not complain because if you do not take the service than it is on you
5.0

05/30/2018

It was important for us to work with a local family company with a long history of strong customer service. With the exception of one man who works routinely in the showroom and does not respond to the door or calls professionally, we are very happy that we chose Twin Brothers. Mark was fantastic in helping us narrow the final selection of flooring options and finalizing the project. Every detail ...

Description of Work
For the first floor of our home (foyer, family room, formal living and dining rooms, kitchen and eat in breakfast, several hallways, and the office), we had high-end wood-look porcelain tile installed and in the bathroom and laundry, we had stone flooring installed. All new baseboards were installed.

Category ceramic tile,flooring contractor

Cost $12,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/30/2018

Service Provider Response

We apologize, but our employee said that you grew very frustrated and took it out on him. And so he chose not to escalate matters and refused to take your calls or answer the door for you. We have spoken with him With all due respect, we do give professional services so just because a client is paying us for work if we deem them to be rude or inconsiderate than we have learned the best way is to l...
5.0

05/30/2018

The guys were great. Clean up as you go, friendly, fair price, great outcome.

Description of Work
New flooring installed in our downstairs

Category flooring contractor

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/30/2018

Service Provider Response

To be transparent we really appreciate your compliments but we could of done a better job but to keep costs low we had to cut corners but we assure you it is up to code
5.0

12/10/2017

Great. They were done super quick. Beautiful job on a challenging very unlevel floor!

Description of Work
Level and tile one room

Category ceramic tile,flooring contractor

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/10/2017

5.0

10/30/2017

Twin Brothers are the best! Very professional and prompt, they gave the lowest price without compromising quality. They did everything they said they would do, including new base boards. Both brothers promised the job would be done right and if there was a problem, they would fix it anytime. Their crew was swift and professional. I will call them back to do additional bathrooms and bedrooms. And t...

Description of Work
Twin Brothers did over 1500 sq. ft. real wood flooring and 400 ft. kitchen tile.

Category ceramic tile,flooring contractor,hardwood floor

Cost $15,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/30/2017

5.0

10/04/2017

The team that did the demolition of the old floor was very good, and the tiler who laid the floor was very good. The only reason I would not give the company A's across the board was because they started the demolition on a Wednesday, and finished on a Thursday, but they didn't even begin the tiling until the following Tuesday, so what originally was to be a 3-4 day project went from Wednesday of ...

Description of Work
Replace a wood floor with a tile floor.

Category flooring contractor

Cost $3,986

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/05/2017

5.0

06/27/2017

Ladies and Gentlemen, In my professional opinion, If you DON'T hire this company you've already taken a step in the wrong direction as far as your renovations are concerned. Upon initial contact Twin Brothers Flooring was nothing BUT professional, Polite and courteous. We were shown several quality products and options for the new carpeting/wood flooring of my 1900 square foot home. The price was ...

Description of Work
New carpet/wood florring

Category carpet installation,flooring contractor,hardwood floor

Cost $4,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/27/2017

5.0

05/22/2017

The installers were very professional and precise. They had my carpet laid down in a timely manner and was very helpful moving all the heavy items that I could not do myself. I would definitely recommend them to my family and friends.

Description of Work
I wanted a face lift on my 20 year old carpet and Twin Brothers had the color I wanted out of three different companies. They brought their expertise friendliness to our home.

Category flooring contractor

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/22/2017

5.0

05/18/2017

Considering the scope of the job, and working around us removing all installed cabinetry and moving furniture, it went well. Work was delayed a few days when there was standing water under the living room and dining room tile floor and we needed to let the slab dry out with dehumidifiers. Twin Brother's worked with use with scheduling, they were professional, and the final product looks fantastic.

Description of Work
We had a slab vapor barrier issue, and water was seeping up from below, leavingcalcium deposits and water in the groutlines of the tiled areas. Carpeted areas had satirated padding, although the carpet remaind dry due to a moisture barrier. After a lot of research, I found Twin Brother's flooring, a company well versed in repair of water intrusion through the slab. Twin Brother's removed the exisitng tile, laminate and carpet from every room and closet in the house, ground the slab to remove exisitng sealant that did't work, applied multiple coats of acrylic sealant, then TraxxShield 100, a vapor barrier. After the vapor barrier was installed, Twin Brother's put in wood look tile throughout the main rooms, and carpet in the bedrooms.

Category carpet installation,ceramic tile,flooring contractor

Cost $18,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/28/2017

Images

Review for Twin Brothers Flooring - 1628 N. Dale Mabry Hwy, Lutz, FL - 35071169

+1 More

Services Offered

Hardwood,Laminate,Carpet,Vinyl,Tile& demo of all old flooring. We truly believe that customer satisfaction is the most important service we can perform as a company. We also offer Floor Removing Services & Window treatments Residential & Commercial. Floor Removal Services, Hardwood, Laminate, Tile/Plank, Vinyl sheet/Plank, Carpeting/Binding, Window Treatments, Tile Backsplashes

Services Not Offered

Cleaning; Refinishing and Sanding

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Yes