The service tech Carlos Lopez was efficient, polite and professional. Given the unusual freezing temperatures in Florida it is amazing that he was able to complete the job so quickly.

excellent - I could not ask for a better job!

We have used them a several times over nearly a decade. Each time they arrived when expected and Identified the problem quickly and the repair cost seemed very reasonable. This time a snake crawled into in the AC unit and was fried (electrocuted), which shorted out the unit. They changed disconnect box to condenser and the breakers. It required a permit and cost $475.

Good service and nice employees

Perfect. Carlos Lopez was the technician and he was professional and on time, courteous and respectful of my home.

Guy showed up on time but after that he did nothing but turn into a salesman. Every 5 seconds he was trying to get me to buy something. He more than likely took me for $69 bucks but I put trust in him and more than likely shouldn't have. I had a line that was clogged and he said he cleared it but after he left it was still leaking in my garage. He also used my electrical cord for his vacuum which wasn't' a big deal but then he just threw it in the corner when he was done. I called the next day about the leak and they said he would come back out. Wife stayed home all day with no call and no show. I called again and they said he would make it this time and he called my wife and said he would be at the house in 45 minutes. Well 1 1/2 hours later no show, long story short they finally got someone out to fix the leak, that is if its really fixed I will need to pay someone to come check the work. Not to mention whatever they used to clear the line killed my grass on the side of the house.

Great, professional, prompt service.

All went well.

The serviceman that came out was knowledgeable and gave us tips on how to keep it going.

professional, punctual, honest. I would hire again. Had one issue they resolved it.

Both the technician and customer service were very friendly. Customer service even followed up a week later to make sure everything was working okay. I am very happy with IERNA's Heating And Cooling and am thankful that Angie's List lead me to them!

These guys are amazing. Within a few hours, they sent Marcos, who was able to fix and explain everything. He has us running in pretty quickly. I was very impressed, Marcos knows his stuff.

Robert was a pleasant and professional. He took time to explain all the issues he found and what the components did and how the rairs would fix the issues and what to expect if I didn't want to do the repairs.

Ierna's replaced my ductwork in late July. I was quoted $1800 for the job. When I asked if there was anything I could do to lower the price, like use my existing register grills which were only 6 months old, I was told that was the rock bottom lowest price I could get, and I couldn't use any of my existing equipment. The job included cutting a new return plenum in my ceiling which was quoted at 18" x 20". The installers showed up when they were supposed to, but said the delivery of materials wouldn't be there for another half hour or so. All said and done, the materials showed up about 2 1/2 - 3 hours later. They then found that the collars needed weren't delivered, and had to leave for another hour or so to go get them. At the end of the job, I was told that they needed two more register grills in order to finish everything up, and someone would be out later to install them. The installers did a great job, it just seemed like they were held back by logistics out of their control. When the job was done, I found that the new return was 18" x 18", not 18" x 20". When I asked about the original quote being different, it was kind of a too little too late kind of scenario. I was originally told my existing register grills were too small and wouldn't work, but lo and behold they used two of my old grills as holdovers til the new ones arrived. The ductwork was installed on Friday, and the next Monday evening, my system (2016 AirTemp) was freezing up again. They had someone come out that night to check it out. After getting kind of a runaround from the technician, he said there was too much refrigerant, but he balanced it and it was working fine. He also told me the system should have been balanced directly after the ducts were installed, which they weren't. After phone tag for a month or so, we finally made an appointment to install the two grills. When the technicians showed up to install them this past Friday, again they were the wrong size. They left to get other supplies elsewhere, making my girlfriend wait on them again. I was looking for a HVAC/plumbing company that could install new ductwork and tune everything up and have it run like it should and also take care of any of my plumbing needs. Everything is brand new now, so it should run correctly, right? I never got an explanation as to why I couldn't use my existing grills, probably saving me $100 or so, and as to why I got quoted an 18" x 20" return, but actually got an 18" x 18". I checked the reviews on Ierna's as much as I could, and they all seemed great. I was looking forward to a much better experience after spending almost $2,000... It seems like they want to do a good job, but management and logistics get in the way. Be careful hiring them. I don't have or make alot of money and when I spend a good bit of it for a big job like this, I expect results. I didn't get it with Ierna's.

Very well. I quickly came to realize that it would be more efficient to buy a new A/C unit. Very impressive company.

Great job. Thank you

Outstanding job and a quick response. When we called, they had 500 calls already (it was the week after Hurricane Irma) and showed up the next day to diagnose the problem and fix it. The technician (Nick) also determined that the coil needed replacement and he and Marcos performed that service about a week later. The unit is running perfectly and without any problems. We have been using Ierna's for over a decade and they are by far the best A/C company we have experienced. All the technicians are professional and very good at their jobs and no one tries to hard sell anything. I highly recommend them for any A/C needs, you won't regret it.

Little hiccup with the permit but most likely because of City. They did a great job ?

I found Ierna on Angies List and since they had such great reviews I decided to give them a try. I had 5 of the nicest and hardest working reps. Thank you Nick M., Mike, Jay, TJ, and Chris A. They put in a total of 20 hours between two days working in the 98° heat and were all so pleasant to have around. Ierna will always be my go to company for my heating and cooling needs.

Quick and competent.

I got an estimate to replace my entire 16-year old A/C system which had a burned out motor. I decided to go with a new unit after Danny and I talked about it for a long time and went through all my options, i.e., replacing the motor, financing, etc. The install was scheduled for the next day, and Tyron and Mike did a great job, very clean, and very professional.

They advertise that they will come the same day. Since I called in the afternoon, they did not make it by that evening, but someone from the office kept calling and updating me. That is good communication. A technician came the next morning, and they waived the basic $65 cost since they did not make it on the same day. My technician was Scott, and he did a fantastic job. It was difficult for him to access the system in the attic, but he kept at it until he did. He quickly diagnosed the issue and was able to fix it. He went above and beyond, and I would definitely give him a raise. I had heard about their good service, which is why I called. Now that I have experienced it myself, I would definitely recommend Ierna.

Smoothly and efficiently. I described the issue to Jake, he had it up and running in 20 minutes. I was very pleased. Was a bad capacitor. I also wanted regular maintenance on my system, I purchased a maintenance plan to keep my newer system in good shape. I feel I had a good day.

Excellent and Technician was very knowledgeable and thorough with his services. Would highly recommend this company to others.

We had Carlos Lopez from Ierna's out today to perform our annual maintenance on the a/c unit and our air handler. Carlos called in advance and was prompt in arriving for the appointment. He performed the service required and explained in detail the work that was performed. The unit is in good shape and operating effectively. I would highly recommend Ierna's and Carlos was a fantastic technician.