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Perfect Pear Home Pros
Founded 2009 • With Angi since August 2012
Business Details
Phone Number
Address
620 W. Evergreen Ct
Longwood, FL 32750
Description
Our name has a lot of meaning for us. The PEAR stands for Protect, Enhance, and Restore. We Clean and Protect All Of Your Hard and Soft Surfaces In and Around Your Home. We don't simply clean, we Restore old carpets, fabrics, and floors to a like-new condition. We Enhance existing surfaces by carefully stripping, polishing, burnishing, and refinishing. And we Protect your floors and fabrics from wear and staining by applying specialty sealers and fabric protectors.
Feel confident in knowing you're choosing a company with an excellent reputation, high education level in our field, tons of experience in our craft, and state-of-the-art equipment. We will show you a clean you've never seen before backed by a 100% money back satisfaction guarantee.
$50 OFF any service for Angie's List Members! (First Time Only
Verified Reviews
A few reviews for this pro...
ned B.
07/07/2022
Everything very professional and punctual. However all hedges that were under roof edge were damaged by bleach and some will have to be replaced. The worst is nobody seems to care. I've called multiple times and I don't get calls back and can't get anybody to come out and see the damage. I've had this roof cleaned many times and never had this kind of damage.
Description of Work
cleaned roof
Category
pressure washing, roof cleaning
Elizabeth M.
08/05/2017
STEPHANIE C.
07/11/2017
Everything went very well. Andrew and his helper were right on time, the work was done quickly and professionally. We have a lot of hedges and other plantings around the outside of the screen, so it is a challenging job, but they handled it well. The only negative is that a couple of the plants in the built-in planters inside the enclosure are now looking a tad sickly, but that is understandable because of the chemical wash. I am sure they will recover.
Description of Work
The screen enclosure for the pool and pool deck were pressure washed.
Category
pressure washing
Michael M.
06/09/2017
Kelly W.
12/28/2015
Perfect Pear came in to complete a post-demolition cleaning before the paint crews came in and final carpentry was finished. They did a great job of dusting and cleaning the space.
Description of Work
Cleaned ceilings and walls after demolition of tile and kitchen cabinets.
Category
carpet cleaners, ceramic tile
Service Provider Response
Thank you [Member Name Removed] for taking the time to review our company and the work completed. We value your opinion and thanks for your trust in us!John S.
06/26/2015
The rug had urine stains from our dog. After the first round of cleaning I went to pick up the rug and it still smelled of urine. They offered to clean it again at no additional charge. The second time they brought it to my home it smelled like mildew so we rolled it back up and sent it back for a third cleaning. After a week they returned the rug and there were no more odors.
Description of Work
Cleaned an area rug that is approximately 4' by 7'.
Category
carpet cleaners, oriental rug cleaning
Service Provider Response
We should of caught the odors the first time. Sometimes they are isolated in one corner and nowhere else. I wish there were a way to measure odor but the only way is to use our "sniffer". I'm thankful that you put in there that we eventually took care of the odor issues. Odor elimination in area rugs is one of the hardest things to eliminate in the cleaning world. I believe we are the best at removing odor here in Central FloridaJeriann C.
05/26/2015
albert B.
03/30/2015
The job went smoothly. He gave us an estimate before he did the job and explained why and what he was doing. He even offered to help me turn the area rug to give it more even wear. Heavy traffic patterns were cleaned and the rug looks almost new.
Description of Work
Perfect Pear Carpet Cleaning was Perfect for me. He cleaned an area rug that needed special attention and did a marvelous job. He proceeded to clean wall-to-wall in two bedrooms and a hallway. He worked quickly and efficiently, was friendly and informative. He did a great job on all the rugs and I would (and will) not hesitate to call him to do any of my rugs again.
Category
carpet cleaners, oriental rug cleaning
Service Provider Response
Thank you for being so descriptive. We appreciate your review of us. It was a pleasure working with you.Charles C.
03/21/2015
The owner and manager were highly responsive, communicated clearly, provided an excellent job cleaning our marble, tile and grout. They returned the 30 year old grout to nearly new appearance.
Description of Work
Perfect Pear Cleaned Tile and Grout in Kitchen, Foyer, & Hallway, and Marble and Grout in 2 Bathrooms.
Category
carpet cleaners, ceramic tile, floor cleaning
Service Provider Response
Thank you for the great review. It was fun working for you.William M.
11/06/2014
Perfectly with outstanding results, great price, very professional. The kind of people you are happy to have in your home.
Description of Work
Cleaned two oriental carpets Cleaned upstairs carpets and stairs
Category
carpet cleaners, oriental rug cleaning
Service Provider Response
Music to our ears. Thank you so much for the review!Lori T.
10/30/2014
I just purchased a new house and wanted to get the carpets cleaned prior to moving in. The previous owners had two or three dogs and, in addition to the carpets being dirty. there was a distinct dog smell in the rooms. Perfect Pear was extremely responsive, prompt, and respectful of my property. Two of the carpets looked like new. The third was a cream colored carpet and was 100% improved. I was quite happy with the service and would use them again without reservation.
Description of Work
Cleaned carpet in three rooms.
Category
carpet cleaners
Service Provider Response
Thank you so much for the review. We work really hard in ensuring the odor gets out of the carpet including all the pet hair than can give a yucky pet dander odor. It is nice to be appreiciated for our hard work and thanks for taking the time to leave such a great review for us.Denise G.
09/30/2014
The service provided was amazing, from the very first phone call on. I called them after having contacted multiple other carpet cleaning services. My needs were pretty large: I had recently dog-sat a friend's dog plus my brother's two dogs. All three of those dogs have long fur. My dog added to it, plus my two cats: Count on lots and lots of fur in the carpets. To add to the mess, one of my brother's dogs decided to punish me for not being "Daddy," and began pooping on the floor. Everywhere. I'd take the dog out and she'd refuse to do anything, then come in and two minutes later...poop galore. After nearly three weeks, the place stank! When I called them and let them know all this, plus the size of the house, they gave me a quote for a price that I was afraid was high, but when they began to describe the service provided for the price, I can't expect it to be any lower. They use a method that leaves my carpets dry, they go through extra efforts to exceed expectations, and they have a pleasant attitude to boost. My place already smells 100 times better! They will flush out where the stains are the worst, make sure there's disinfectants so that the bacteria from the poop doesn't sit in, and make it that I'm proud of my carpet again. As the dog had also peed on my foam mattress, I was a bit upset there...but no worries! Perfect Pear helped with that, and even cleaned up my office chair. I would recommend these people to anyone, without hesitation.
Description of Work
Cleaned and disinfected carpet, mattress, and chair.
Category
carpet cleaners, upholstery cleaning
Service Provider Response
It was awesome cleaning for you. You are very kind. I think we totalled 5 canisters full of dog hair when all was said and done. Thank you for appreciating all of the detailed work we do to keep homes smelling great and healthy.Janice W.
08/25/2014
Whatever he ran across he made it the most quality job he could do. He made sure there were no odors in the carpet. He explained everything to me. It’s a family business and he really made me feel like family when it was all over. I have a lot of tile floor and they did every square inch. They are very conscience. I believe you get what you pay for and his pricing reflects that. I was really glad that I met them.
Description of Work
He does a couple of jobs for me. He did carpet for me and the second time was tile flooring.
Category
carpet cleaners, ceramic tile, floor cleaning
Service Provider Response
You are a dear to work for. Thanks for the yummy sandwiches and drinks. :)Matilde M.
07/18/2014
First they said they would clean the fringes as well and make them very white, but then said the fellow who did that part of the cleaning left the company, so I was disappointed. It also took a very long time.
Description of Work
My Persian rugs were cleaned after three floods.
Category
oriental rug cleaning
Service Provider Response
Not all fringe is white. I know the area rug ment a lot to you but I don't believe in bleaching fringes. Most fringe is made out of cotton and cotton isn't white. When you have a fringe that is perfectly white that means it was chemically brightened. If I wanted to get your fringe white I would have to use an oxidizer on your fringe. Oxidation, damages cotton and wool. (99% of all fringe is cotton or wool. The Fringe is the extension of the Weft and Warp yarns on the inside of the rug. They make the grid the weavers put their knots on.) I'm very sorry your dissapointed. Your fringe is not ruined. We can fix it. And it does take a long time to clean a rug. We ask for a week. One of the main reasons for that is because we sometimes have to wash a rug multiple times. When you wash a rug, you have to dry it. It takes some time. I'm always available to chat and will always back our work up. We have a 100% money back guarantee and we will replace anything we ruin. (which we have had to do before. Out of thousands of rugs we might have to replace one or two. It is the nature of the business.) By the way, I'm the owner and I clean and/or supervise all of the cleaning. It wouldn't matter if an employee left. I don't just let anybody clean rugs here. Takes a lot of trianing and it is all supervised.Lauren M.
07/10/2014
Deland and Perfect Pear were extremely professional from start to finish. I dropped off my area rugs for cleaning and they helped me get them into their office. Once they were completed, they call me to pick up and helped me load them into my car. They also gave me a lifetime supply of spotter for the area rug for free. They will refill my bottle anytime.
Description of Work
Area Rug Cleaning (2 Rugs)
Category
carpet cleaners, oriental rug cleaning
Service Provider Response
thanks for a great review. We really appreciate it.Elizabeth M.
07/07/2014
Paula D.
07/07/2014
They did very nice work. They were there each time when they said they would be. They had the rug done exactly when they said they would. They even put the rug back down for me exactly how it was. Their prices were reasonable. He did explain the different methods of carpet cleaning and let me choose which I felt was more applicable.
Description of Work
They cleaned some carpet in my parents’ house. They then came and picked up a large area rug and cleaned that for me.
Category
carpet cleaners, oriental rug cleaning
Service Provider Response
Thank you for the review. It was great working with you.Lacey M.
07/07/2014
They are very, very good. They have really good customer service. They always call back when they say they are going to and do what they say they will do. They are very easy to work with. They are not the cheapest, but you get what you pay for.
Description of Work
They have done work for me twice. They have cleaned carpet and upholstery.
Category
carpet cleaners, upholstery cleaning
Service Provider Response
Thank you for acknowledging our customer service. We really appreciate it.Michael T.
07/07/2014
It was excellent! They use a unique system that’s not like other companies. Some companies use a ton of water and leave the carpet wet. This company doesn't leave the carpet wet and you can walk on it right after they are done. Their prices are comparable to everyone else on the market. They are really good people and their professionalism is excellent.
Description of Work
They have done primarily carpet cleaning for me.
Category
carpet cleaners
Service Provider Response
Thanks so much for your review. It means a lot.Sandra J.
06/30/2014
The technician arrived at the appointed time within 20 min or so. He was rude and seemed not to want to work. When I took him to the desired location, which I had described to the owner as being very dirty, he said that the price would be at least 250.00. I reminded him of the price quote for two rooms as 125.00 he said he had to go outside to make a call. when he returned he said 125.00 for only the one room. I agreed. When he reassessed the room he said that he would do his best. The owner had assured me that his product would get out dog hair and dog dander, guaranteed, and the work would continue until all stains were removed. The room did not have dog dropping, only residual from an art student, charcoal, yet, no paint. The technician had to use my kitchen sink to obtain water...!!! while completiing the job I called the owner several tiimes to remind him of this guanantee. He agaiin reassured me of a good outcome. The technician upon completing the job said that the s stains were stil visible would go away with a quick sweeping. To make the incidence worse, I paid in cash and he said that he did not have a receipt to give me, I would receive an email. I insisted on a receipt for cash payment. I wrote a receipt on note paper for his signature. When I called the owner, he acknowledged that they do not give receipts to clients. I have never heard of that before...!
Description of Work
Attempted to clean one room.
Category
carpet cleaners
Service Provider Response
"The technician arrived at the appointed time within 20 min or so. He was rude and seemed not to want to work." I'm sorry you experienced that attitude. Customers usually mention how happy and cheerful we are. I don't hire folks we "don't want to work." :) "When I took him to the desired location, which I had described to the owner as being very dirty, he said that the price would be at least 250.00. I reminded him of the price quote for two rooms as 125.00 he said he had to go outside to make a call. when he returned he said 125.00 for only the one room. I agreed." We measure everything. We do have a $125 minimum. That covers 250 sq ft. If the rooms measure bigger than that then the rooms are just bigger than we thought. Also, whenever we give a quote we always give a realistic range. We don't Bait people into a cleaning job at a certain price and then Switch them to another. We can't give away cleaning because our process is very unique and requires a lot of effort to just clean one room. "When he reassessed the room he said that he would do his best. The owner had assured me that his product would get out dog hair and dog dander, guaranteed, and the work would continue until all stains were removed." The reason why we can get out dog hair and dander is because we use a CRB machine before we even vacuum. It is two counter rotating brushes that dig deep into the pile and remove the imbeded dog and cat hair that can't be removed with vacuuming. The last part of the paragraph above is partially true. We continue to clean until our pads don't show that much dirt so yes, we will keep cleaning until there is no more dirt to get out. However, there are certain spots that you can't "clean out". When we are dealing with a DYE like animal urine or paint you have to use different products on them. Those products work as they dry. They are products that use a form of oxidation. Oxidation doesn't work immediately. Some times they do but most of the time they don't. You have to spray and then judge their effectiveness. As awesome as we are, we are limited by only science. :) "The room did not have dog dropping, only residual from an art student, charcoal, yet, no paint." This kind of stuff is very difficult to remove. You can't just spray a solution down and its gone. We have to use proper chemistry. "The technician had to use my kitchen sink to obtain water...!!!" We always ask what sink to use or we use the hose outside. Our cleaning products require us to use water. "while completiing the job I called the owner several tiimes to remind him of this guanantee. He agaiin reassured me of a good outcome." Which I answered everytime and took the time to answer all of your question in a polite and friendly way. "The technician upon completing the job said that the s stains were stil visible would go away with a quick sweeping." I don't know what quick sweeping means? Maybe vacuuming. That is partially true. One of the last steps we do is put down an encapsulator. The encapsulator surrounds sticky soil and turns it into a dried polymer. Those dried polymers fall to the bottom of your carpet and get vacuumed out. Again, not every spot comes out with just a cleaning. Cleaning will take out about 90% of stuff you see on the carpet. But that last 10% is tricky to get out and requires specific formulas. "To make the incidence worse, I paid in cash and he said that he did not have a receipt to give me, I would receive an email. I insisted on a receipt for cash payment. I wrote a receipt on note paper for his signature. When I called the owner, he acknowledged that they do not give receipts to clients. I have never heard of that before...!" Of course we give receipts. I didn't say we don't give receipts. That is a half truth. We e-mail our reciepts to clients. for 98% our our client base this isn't an issue. And we store your service history in our database. So if you ever need a receipt in the future, say for warranty purposes, we can easily send you a copy of all your reciepts so you can produce a history of maintenance. I saw the pictures from the tech of the carpet. It was in pretty bad shape. It is my fault, and my tech's fault, for not giving you realistic expectations. But I guess he tried to do that when he said "I'll do my best." I agree it's not the best way to communicate, and that is my fault for not training him better in that regard. I hope this detailed explanation clears up any misconceptions. As always, we have a 100% money back guarantee. We DON'T want to be paid by people who do not like the work we do. We, I, don't operate that way.Robert H.
06/30/2014
Beverly P.
06/22/2014
Rug is clean and smells wonderful. But the color is now deep red with a black wash over it and black instead of navy blue. There isn't a trace of navy blue. Deland said they put something on the rug so it wouldn't bleed, and the color is not the same now. There are also some areas where the dark wash is deeper. At the shop, we moved the rug outside in the sunlight so I could view it better and I knew the color was off, but they tried to convince me it was not. They offered to come out to the house to view the rug again, in case I am not happy with the cleaning job, but I don't see what can be done to fix this problem so I will not attempt this. I now have a very clean rug but it is not as beautiful as it was before it was cleaned. Morgan at Perfect Pear was very professional and tried to help me figure the problem out.
Description of Work
Cleaned deep red and navy blue wool persian rug.
Category
carpet cleaners, oriental rug cleaning
Service Provider Response
I made a video of this rug on youtube.com This rug came out great to us. But to customer that is all that matters. "Rug is clean and smells wonderful." Thank you. We appreciate that. "But the color is now deep red with a black wash over it and black instead of navy blue. There isn't a trace of navy blue." Navy blue and black are very similar. Ever had a navy blue suit and a black suit? You have to bring them into the light to tell the difference. I'm not saying this customer is not telling the truth but what I am saying navy blue and black are only one or two shades off. Light reflection and fabric play a part in differenctiating between the two. "Deland said they put something on the rug so it wouldn't bleed, and the color is not the same now." I did. I put down a product called "Dye-loc" from Bridgpoint. Their website is [hyperlink removed]. Dye-loc does not stop the colors from bleeding. That can only be kind of controlled by keeping the rug in an acidic state as to not raise the ph level which would cause the dyes to run. "Dye-loc" locks the fabric from accepting foreign dye so there is no "dye migration" issues. Anybody who cleans rugs knows that you can't say the rug dyes won't bleed. Especially on a red and navy blue rug. Red and Blue are the worst bleeders. I did a dye test (I have a youtube video of this exact rug online. It shows all of my cleaning techniques from start to finish) before I started and knew what was going to bleed and I did something about it. "There are also some areas where the dark wash is deeper." I don't know what dark wash means. "At the shop, we moved the rug outside in the sunlight so I could view it better and I knew the color was off, but they tried to convince me it was not." We weren't trying to trick you or anything. Look up what the word abrash means in rugs. dyes are funny with hand knotted rugs. We were not trying to convince you in a manipulating way more trying to educate you or at least try to show you what we are seeing through our eyes. "They offered to come out to the house to view the rug again, in case I am not happy with the cleaning job, but I don't see what can be done to fix this problem so I will not attempt this." This helps us look at the rug the way you REMEMBER the rug looking in its natural environment. The one you are judging the rug by. This is important to do so we can be on the same page as you. "I now have a very clean rug but it is not as beautiful as it was before it was cleaned." There are many, many, many options we can do to the rug to try to bring it back to what you are determining as clean and beautiful. "Morgan at Perfect Pear was very professional and tried to help me figure the problem out." As you left the shop, I appreciate the phone call you gave me about how you appreciate him. I'm glad you felt taken care of by him. Please allow us to look at your rug again. We would really like to make sure you are happy working with us.Matt R.
06/03/2014
Owner spent a lot of time explains the science of carpet cleaning and why our previous experiences with other carpet cleaners were less Than satisfactory. He personally performed the services we requested, charged a fair price, and did an excellent job. The spots that were on our carpet have not returned as they did with previous cleaners. Highly recommend this company if you are looking for a carpet cleaner.
Description of Work
Cleaned all carpets in our house
Category
carpet cleaners
Service Provider Response
Thanks for the review. It was a pleasure working with you.Nick P.
05/29/2014
I spoke to this company on Thursday and the man I spoke to was very nice, gave a long sales pitch, explained why he was better, the usual. Pretty convincing, so we set up an appointment for Saturday. I asked if he had anything sooner, I needed it badly. But he seemed worth the 3 day wait, so I set up and confimred the appointment, gave him my address and phone and everything the whole nine yards. Saturday came and I woke up early, moved the furniture and he never showed up. I attempted to call him 30 minutes after he was supposed to be there and got an answering service. I complained about him being late but she said she had no communication with the comapny, only to leave a message for him. I declined and found another carpet cleaner. I never heard from him via phone or anything, complete no-show. Don't know if this is worse or better than getting ripped off because he just wasted my time and because he seemed very professional I didn't think to hire somebody else instead.
Description of Work
He quoted me for a carpet cleaning for my house, set up an appointment, and then didn't show up to it or call me or anything.
Category
carpet cleaners, floor cleaning
Service Provider Response
This is all true. This review is real. We really goofed up on this one. It was a clerical mistake on my part. When I took the information from this customer I failed, I don't know why, to input his # in his account. He did call the office and I immediately got a text message and an email from my call center. I don't like sending people to voice mail so I send missed calls there instead. I tried calling back, now that I had the number, but there was no answer. The appointment was between 9 & 10 and he called at 10:30. I called back at 10:35. There was no answer and I left a message. I called back multiple times. I guess if I was him I wouldn't answer either. I was so sick to my stomach that I did that too somebody. I wish I could say this was a fake review but it's not. This is our first "F" rating. But, we deserve this one. To make sure this doesn't happen again I hired a really good office manager. So now as my little company is growing that is one less hat I have to wear. That clerical error won't happen anymore. My office manager starts full-time July 1st. I hope anyone reading this and considering our company can see that this is an isolated incident and not a repeated pattern.Eleanor A.
05/01/2014
A gentleman from Perfect Pear arrived on time to give us an estimate for cleaning a cream colored love seat. He spent a good amount of time explaining that there were several things he could try, but to his knowledge and experience, 100 percent silk cannot be successfully cleaned. He could have just tried to clean it and I would been out hundreds of dollars. I'm so grateful for his honesty! I would definitely call this company again.
Description of Work
Estimate for cleaning a love seat.
Category
carpet cleaners
Service Provider Response
Thanks for the review. We try to be honest and transparent. I think, transparency, is one of the key ingredients that sets us apart from others. Thanks again for taking the time to review us.Other local Pros in your area
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Angi Certified
Offers Coupon
Service Categories
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Senior Discount
10%
Warranties
Yes
Services Offered
We are professional cleaners of fine fabrics, area rugs, carpets, and floors. Carpet (clean and protect), Tile & Grout (cleaning and sealing), Wood (deep cleaning and haze removal), Terrazzo (cleaning, sealing, and polishing), Travertine (cleaning, sealing, and polishing), Paver (cleaning and sealing), Stone (cleaning, sealing, and polishing), Maid Service (weekly, month., move in/out), Roof Cleaning (cleaning and sealing), Pressure Washing (Drive-ways, Side walks, houses, docks)
Services Not Offered
We do not detail cars. We clean the carpet and upholstery but we don't detail the dash, etc.
Frequently Asked Questions & Answers about Perfect Pear Home Pros
How is Perfect Pear Home Pros overall rated?
Perfect Pear Home Pros is currently rated 4.6 overall out of 5.
What days are Perfect Pear Home Pros open?
Perfect Pear Home Pros is open:
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
What payment options does Perfect Pear Home Pros provide
Perfect Pear Home Pros accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Does Perfect Pear Home Pros offer free estimates?
Yes, Perfect Pear Home Pros offers free project estimates.
Does Perfect Pear Home Pros offer eco-friendly accreditations?
No, Perfect Pear Home Pros does not offer eco-friendly accreditations.
Does Perfect Pear Home Pros offer a senior discount?
Yes, Perfect Pear Home Pros offers a 10% senior discount.
Are warranties offered by Perfect Pear Home Pros?
Yes, Perfect Pear Home Pros offers warranties.
What services does Perfect Pear Home Pros offer?
Perfect Pear Home Pros offers the following services: We are professional cleaners of fine fabrics, area rugs, carpets, and floors. Carpet (clean and protect), Tile & Grout (cleaning and sealing), Wood (deep cleaning and haze removal), Terrazzo (cleaning, sealing, and polishing), Travertine (cleaning, sealing, and polishing), Paver (cleaning and sealing), Stone (cleaning, sealing, and polishing), Maid Service (weekly, month., move in/out), Roof Cleaning (cleaning and sealing), Pressure Washing (Drive-ways, Side walks, houses, docks)
Are there any services Perfect Pear Home Pros does not offer?
We do not detail cars. We clean the carpet and upholstery but we don't detail the dash, etc.