WESTENBERGER TREE SERVICE INC

We have been using Westenberger for years since Lauren was still alive. They have always been wonderful. Once we purchased our new property we had a ton of trees to remove and knew we would use them. We have over the past two years cleared many trees ranging in size from 50ft to everywhere in between. Most were very badly damaged or on their way out. Westenberger is always on time and very courteous of our space and wishes. Our most recent project went very well and the work is always tidy and well done. I would have like to have seen the area really tilled so that nothing will grow back and we can have a blank slate for planting, but I don't think that was part of the agreed upon project. I highly recommend this company.  Even though our trees have been past saving, I do know that they care about keeping what they can if at all possible. :) Wonderful work time and time again. Tim and his crew are so pleasant,  I love talking to them when they are here.

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Came to my location on time as scheduled, trimmed and cleared a lot of limbs and some dead wood in higher branches. Cleared all the waste away and left my trees healthy and trimmed as promised.

Although the inoculation was fairly expensive, we wanted to do whatever we could to keep the tree alive after the root pruning and the damage from removal of the driveway. It appears that Westenberger has a reputation as the best arborist in the county. He was very responsive and coordinated his schedule with our paver installation company. He has also made a point of stopping by several times in the weeks after he completed his work to check up on our tree to make sure it is still doing well. I'm very pleased that we went with Westenberger.

They were very professional.

While the three other services I contacted gave me estimates within a day or two, it took this one more than a week before they could even send someone out to look at the place. But she did an extremely thorough job of evaluating each tree and bush, giving me detailed recommendations on what to cut away and what not to disturb, and the reasons for each recommendation. Even though Westenberger's price was significantly higher than the other services I got estimates from, I chose them because I was impressed with her knowledge and somehow believed I'd get more for my money with this company. They use certified arborists, and that was important to me. But the owner is apparently not currently doing day-to-day work on site, leaving just one overworked arborist available. As a result, she was able to supervise the crew for only a couple of hours when they worked on my property. From what I could tell, they followed her instructions pretty well with only a couple of exceptions. And they cleaned up most, but not all, of their trimmings. Unlike the other companies that gave me estimates, this one quoted me an inclusive "day rate" rather than pricing each individual tree or shrub. As it turned out, the job took them only about six hours, not counting lunch. So even though the quality of their work was generally good, I don't really feel that I got my money's worth.

Loren Westenberger brought my palm trees back to life. Mr. Westenberger was there when I moved from my home and offered to evaluated the trees at my new location. I felt that to be extra special service.

Just like every other year, Loren Westenberger came out to examine the work of his crew. They usually come with a couple of trucks and clean up every bit of the debris. This year they had to cut a huge branch over our lanai, so they brought in special equipment allowing them to remove it without any damage to our home. In all the years we have used Westenberger, we have never had any damage to our home and the clean up has always been excellent. Although they might be slightly more expensive compared to other companies, we find the quality and service to be outstanding.

The magnolia looked terrible one month later. When called, they came out to check. That afternoon I looked outside and the tree was gone, and I got a bill for removal of the tree. I did not ask for them to remove it, just to check on it. We later found out that the stake they put in for the hibiscus punctured our sprinkler line, and the area is now flooded. Also, the hibiscus is now leaning the other direction.

MR. WESTENBERGER HIMSELF CAME TO GIVE THE ESTIMATE. HE WAS FRIENDLY, POLITE AND VERY KNOWLEDGEABLE. HE IMMEDIATELY DIAGNOSED THE PROBLEM WITH THE LARGE FIR TREE. I APPRECIATED THAT HE LET ME KNOW THAT THE TREE WAS NOT IN IMMEDIATE DANGER OF DYING, WHICH GAVE ME THE OPTION OF PUTTING OFF THE TREATMENT, WHICH WAS EXPENSIVE. I ASKED HIM TO SCHEDULE ME AS SOON AS POSSIBLE. THEY CAME WITHIN ONE DAY OF WHEN THEY SAID THEY WOULD, AND DID AN EXCELLENT JOB. THEY CLEANED UP AFTER THEMSELVES. THE LARGE FIR TREE IS LOOKING WONDERFUL AND HAS LOTS OF NEW GROWTH. THIS COMPANY IS A PLEASURE TO WORK WITH. I WILL USE THEM IN THE FUTURE.

PRICEY, BUT THEY ALL ARE. PROMPT, COURTEOUS, INFORMATIVE. CLEANED UP WELL AFTER TWO DAY JOB.

MR. WESTENBERGER WAS VERY KNOWLEDGEABLE, NICE, POLITE, AND ALL WORK WAS PERFORMED AS SPECIFIED. HE ALSO PROVIDED PROOF OF LIABILITY INSURANCE COVERAGE. A PORTION OF OUR LANAI SCREEN WAS DAMAGED AND IT WAS REPAIRED QUICKLY AND WITHOUT ANY PROBLEMS.

THE ONLY ONE OF THREE THAT I CALLED FROM THE LIST THAT RESPONDED. GILES, VICTOR, AND NICK WERE SENT TO DO THE WORK. THEY TRIMMED MY TREE TO PERFECTION..AND THIS WAS A BELOVED TREE AND I WAS NERVOUS!..THEY EVEN HAD A BLOWER AND A RAKE...AND THEY USED THEM!...THIS WAS AN AMAZING EXPERIENCE..THESE YOUNG MEN ARE POLITE, HARD WORKING, AND REALLY KNOW WHAT THEY ARE DOING..THEY WERE CHEERFUL, INFORMATIVE, AND NEAT..THANK YOU!!!!

VERY EXPERIENCED AND FRIENDLY.

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MY TREE NOW LOOKS BEAUTIFUL!!!

ESTIMATE FOR THE WORK WAS GIVEN IN A TIMELY MANNER AND WORK WAS DONE AT THE DATE and TIME STATED. HOWEVER, AFTER THE 3 WORKMEN LEFT, THERE WAS STILL 2 PALM BRANCHES LEFT UNCUT THAT I THOUGHT SHOULD HAVE BEEN CUT. (THEY WERE VERY CLOSE TO THE ROOF) I CALLED and EXPLAINED MY CONCERN AND THEY SENT A MAN OUT THE SAME DAY TO LOOK AT THE TREES and CLEARANCE. HE AGREED WITH ME AND THE VERY NEXT DAY THE BRANCHES WERE CUT, GIVING US A VERY GOOD CLEARANCE FROM THE TREES TO OUR HOUSE. I WAS VERY SATISFIED.

The company presented an understandable plan and implemented the plan in a competent manner.

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