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Quality Performance Services, Inc.

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,

About us

Quality Performance Service, Inc. is a family owned and operated business providing appliance, air conditioning and heating services in Palm Beach County. We have more than 20 years of experience providing the best repair services in South Florida. Our technicians provide fast and reliable service for all of your heating and cooling and appliance needs. We can fix everything from refrigerators to washer/dryers and every large appliance in between. We work will all the major name brands including Kenmore, Rheem, Trane, Lennox, Goodman, GE, and Whirlpool plus many more. We accept cash, checks and all major credit cards. Trust your next heating or cooling repair to the professionals at Quality Performance, Inc. We take pride in offering top quality services to our customers. Please let us know how we can improve to provide the best quality and performance possible. Our trucks are equipped with most of the parts needed to serve you, so you can have same day repair services. We perform all of the work at your home so the job is done quicker, and we always clean up after ourselves!

Business highlights

Emergency services offered
21 years of experience

Services we offer

& Dishwasher. Duct Cleaning. Dryer Vent Cleaning., & Installation. Appliance Repair – Refrigerators, & Installation. Heating Repair, Air Conditioning Repair, Dryers, Garbage Disposal, Ice Machines, Ice Makers, Oven, Service, Stove, Walk-In Coolers, Walk-In Freezers, Washer

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
16%
3
3%
2
3%
1
4%
Showing 1-25 of 89 reviews
Rita R.
Feb 2019
5.0
Yes, I recommend this pro
$75
I researched several quality services and found "Quality Performance Services," was open on Saturday 9-5, I entered a quote and within ten minutes they responded. Licardo Mojica, Senior Tech asked my model number and call back be texted to him. He called and said that he could be here within twenty minutes and promptly showed up on time with his tools in hand. He was friendly and proceeded to check my Refrigerator within a few minutes he isolated a faulty switch on the overhead panel within the Refrigerator side and restarted the system. Excellent Tech and attitude his fee was with in line for an emergency Sat. call out he gave me advice on what the market currently has to offer for new units, and what the overall repair cost for a panel replacement time and product costs should I decide to replace the switch. Excellent in my book he was able to re adjust the switch and keep our fingers crossed to buy a new unit. Hat's Off!

Jerri S.
Jul 2017
5.0
Yes, I recommend this pro
$89
I have had to reschedule twice for personal reasons. Initial phone response and follow up were outstanding!

Sharon P.
May 2017
5.0
Yes, I recommend this pro
He was thorough and knowledgeable.

Nancy P.
May 2017
5.0
Yes, I recommend this pro
$39
ok...... could not be fixed

Joe H.
Mar 2017
5.0
Yes, I recommend this pro
$79
It really didn't work out. It wasn't really clear when I had him come out and look at it. I had a wine cooler that I knew it was broke and when I talked to the lady when you had your special, I said I had it looked at and they said the compressor was gone. She said if they can't find it we will give your credit back.  The guy came out and was kind of an older guy and he said the compressor is just done. It's gonna cost you more to fix it then to buy a new one.  He was sincerely and he was professional and he was neat.

Alice M.
Mar 2017
5.0
Yes, I recommend this pro
$300
New ice maker works perfectly. He showed me the damage to the old one and explained why it needed to be replaced, took it with him to get the new one (for reference), but brought the old one back and left it ( I assume so we would know the one he installed was new). The only extra charge was the cost of the new ice maker, which I did not verify independently.

Hugh A.
Dec 2016
5.0
$79
Service was performed But repairman is not educated nor prepared to troubleshoot circuit boards etc. he has no testing equipment except for 1980-90 technology. He eventually said must be the circuit board and it will cost $450. Buy a new stove Jesus spend 35-4( minutes tracing the wiring for broken or burnt spits

Betty T.
Oct 2016
2.0
$79
First thing out of his mouth: "I think you need a new refrigerator." Second thing:"We will have to defrost the refrigerator for 3 hours."

Philip S.
Oct 2016
5.0
Yes, I recommend this pro
$75
He was honest and said it wasn't worth fixing....needed a $600 module and frig was worth 1100 new, and it was only for the icemaker.

Donald B.
Oct 2016
5.0
Yes, I recommend this pro
$79
Excellent. He found the issue and fixed in within an hour.

Julie B.
Jun 2016
5.0
Yes, I recommend this pro
$79
This is the second I've used Quality Performance Services. I am just as pleased as the first time. Libardo asked me for the model number of my washing machine to determine if parts were still available before coming out, thus saving me time and money. He determined that the part was available and he would bring it. He always calls to confirm an appointment, and he showed up at our scheduled date and time. He promptly fixed the door lock and gave me some great advice on how to save money on a future repair for the washing machine. If you want a company that is honest, reliable, courteous, and knowledgeable, give Quality Performance Services a call.

Julie B.
Jun 2016
5.0
Yes, I recommend this pro
$180
I am extremely satisfied with Quality Performance Services. Libardo called to confirm our appointment and showed up on time. I had a $39 Big Deal for a 20-point inspection of my a/c. I told him that my a/c return in the attic began leaking on my ceiling. Upon inspection, he said the drain was really clogged and overflowing the pan. He said he needed to repair the pipe but would honor the inspection for another time. He worked on my a/c for two hours and charged me $180. He was courteous, knowledgeable, and professional. I will definitely use his services again!

William A.
Jun 2016
5.0
Yes, I recommend this pro
$190
Showed up quickly, and on time, found the reason for the water on the floor from our Samsung side-by-side fridge (frozen drain from the defroster) and fixed it immediately.

Nabiil J.
Apr 2016
4.0
$43
unknown

Kevin C.
Apr 2016
5.0
Yes, I recommend this pro
$200
unknown

Donna S.
Apr 2016
5.0
Yes, I recommend this pro
No service was required

Jeremy T.
Apr 2016
4.0
$79
They came out but I was not impressed with them. They showed up on time and they came in and looked at it.

Edward S.
Mar 2016
5.0
Yes, I recommend this pro
$79
unknown

TONY S.
Mar 2016
1.0
$79
They came in and charged me an extra $195 for a part that was $10 on the internet. He was here only and hour. When he left, it stopped working. I didn't pay for it. It was ridiculous. He tried to tell me it was over $100 for the part. He was about a half hour late.

Savitri B.
Mar 2016
5.0
Yes, I recommend this pro
$235
Libardo is an amazing person. If you are looking for a very honest human being look no further. He will do a thorough job and if you have any issues later you can reach him on the phone and he will definitely help you.

Martin F.
Mar 2016
5.0
Yes, I recommend this pro
$79
unknown

ROSE C.
Feb 2016
5.0
Yes, I recommend this pro
$89
unknown

Nancy P.
Jan 2016
5.0
Yes, I recommend this pro
As above, his approach was efficient, kind, caring.  Fixed the problem, no parts, other work needed at the time.  No part needed, no extra cost.  Honest man.

Elizabeth M.
Jan 2016
1.0
$79

I was very unhappy with the performance.  I paid for one service hour.  It was obvious that the problem was the settings but he used up an entire hour "diagnosing" the problem.  He even asked me for the book that came with the refrigerator (made me feel he wasn't really a refrigeration expert). At exactly one hour from arrival he declared I needed a new "setting board" and he had to order it.  In addition he wanted to come back and charge me $490.  I don't know the price of the board but he was going to charge me another labor charge.  In my opinion he could have diagnosed the problem in 15 minutes and used the rest of the hour I paid for when he came back to install the part.  I feel I was ripped off and would not recommend this company.



Jennifer K.
Jan 2016
4.0
Yes, I recommend this pro
$450
unknown
Showing 1-25 of 89

Licensing

State Contractor License Requirements

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FAQ

Quality Performance Services, Inc. is currently rated 4.5 overall out of 5.
Quality Performance Services, Inc. accepts the following forms of payment: CreditCard
Yes, Quality Performance Services, Inc. offers free project estimates.
No, Quality Performance Services, Inc. does not offer eco-friendly accreditations.
No, Quality Performance Services, Inc. does not offer a senior discount.
Yes, Quality Performance Services, Inc. offers emergency services.
No, Quality Performance Services, Inc. does not offer warranties.