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ELITE POOL SVC

Pool and Spa Service, Pool Sales Construction and Installation

About us

Elite Pool Service LLC. has been in business in Central Florida since 1982. We aim to please our customers with outstanding service with a friendly can-do attitude. Free Estimates! Please don't hesitate to call us with any of your pool related needs.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Full service pool company. Service: Cleaning and chemicals. Repairs, new equipment sales and installation, leak detection, solar/heating, and renovation.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-15 of 15 reviews

Glenda B.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Re screened pool enclosure. Did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Silvia D.
01/2015
1.0
pool cleaners
  + -1 more
They claim to give 10% off to seniors which they never gave to me. He was lazy and did not do everything he said he had done as I watched him. I specifically asked him to scrub the walls and clean the filter and the only thing he did was pick out a few leaves from the pool. I contacted them to try and get some money back and they refused as well. I have stopped using them and would not recommend them to anyone.
Description of Work: I had been using him for monthly pool service and maintenance.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Response from ELITE POOL SVC
In response to a recent review, we would like to clarify certain facts. The pool in question was a disaster when her son hired us and was in beautiful condition when we were terminated. There were a few mechanical issues that we repaired at no additional charge. The owner told us that she could not afford to pay for our service. We never offered a senior discount to her, nor did she inquire about it until after she terminated service. We have many of the same customers as when we began our business in the early 1980's. We certainly try our best to satisfy all of our clients.

Suzie F.
11/2014
5.0
pool cleaners
  + -1 more
Excellent - Gary goes the extra mile
Description of Work: Filter repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Michelle N.
10/2014
5.0
pool cleaners
  + -1 more
It went very well. Gary was very thorough and made sure that he had the right parts for the pool. I even contacted him today to have him come by and fix the pool lights again. However, Gary sent me an email to try a fix myself and it worked! Instead of trying to make money, Gary provided a fix via email. I will definitely continue to use Gary!
Description of Work: Gary fixed the lights in my pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Monica S.
07/2014
5.0
pool cleaners
  + -1 more
EXCELLENT!!!! We feel blessed to have found this service.
Description of Work: Gary came out 1 day after my initial call and has been to my rental home 3 times already in 1 week. Got my dirty pool clean that first day and has been excellent so far. Very professional and accountable. Very knowledgeable. Has fixed and issue that my past pool services never noticed. Has been very helpful with information regarding the condition of my investment property. This has been invaluable to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nate R.
02/2014
4.0
pool cleaners, swimming pools
  + 0 more
They did pretty good. I would've liked them to be a little quicker but they were thorough so, I'm happy with that. I would've liked a better punctuality but they were good guys and I have no problem with that. They were very professional.
Description of Work: We use Elite Pool SVC for pool remodeling. They did an extensive renovations. They put a small waterfall feature and did a different surface in the pool with some better artwork installed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from ELITE POOL SVC
Please remove this review, Elite Pools did not do this Job for [member name removed]

Brian B.
10/2013
5.0
pool cleaners
  + -1 more
We have been using Elite Pool Service for about one year now to service our pool weekly for my wife while I was deployed to Afghanistan. The service performed was excellent, keeping the pool in great shape for my wife while I was gone. I had planned on resuming my pool cleaning duties upon my return, but now I have decided to keep the service going. They have been extremely reliable and the pool looks great. I would highly recommend them.
Description of Work: Weekly pool maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

vivian H.
09/2013
5.0
pool cleaners
  + -1 more
Always reliable; responsive to phone calls, goes beyond the call of duty, excellent pool & spa care, always helps with pool & spa issues.
Description of Work: Pool & spa monthly care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

HARVEY L.
05/2013
5.0
pool cleaners
  + -1 more
They are very friendly. I have four dogs and they bring biscuits for them.
Description of Work: Elite Pool & Spa clean the pool for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly H.
04/2013
3.0
pool cleaners
  + -1 more
Elite Pool Service gets a "C" rating only because an "incomplete" grade isn't and option, and because I'll assume the gentlemen I spoke with on the phone is competent. As for the quality and cost of his work I have no idea, as no one showed up to do it. I first called on a Thursday after reading the reviews here on AL, and scheduled for work to be done the following Monday when I knew I'd be home from work. The gentleman asked me to call him on Monday to remind him (who asks clients to remind them to come to work?) and I did just that. On Monday he said he was running behind, but that he would be at the house in the early afternoon. 5 o'clock came and went with no-show and no-call. I'm not unreasonable; I understand that emergencies arise or unforeseen events present themselves. A simple phone call explaining the no-show probably would have compelled me to re-schedule. It's Saturday now, however, and still...no call. In Central Florida pool services aren't exactly a rare commodity. Customer service and professionalism, it would seem, would be one of the few areas that would separate competitors. In this instance, at least, Elite Pool Services failed those tests.
Description of Work: Vacuum pool, repair vacuum and line, reset pump settings

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
1.0


Response from ELITE POOL SVC
This is Gary Hudson responding to [member name removed], I have checked my calender for these dates as mentioned and found no appointment for this name or address, is it possible you called some one else?? Currently I have no business in that area and don't remember speaking with [member name removed] concerning this service call or another business between us. Sincerley

DAVID P.
10/2012
5.0
pool cleaners
  + -1 more
Gary and his creww at Elite Poool have always done an excellent job. My pool is always clean and sparkling. I would highly recommend Elite Pool Service to anyone as the premier pool cleaning and serving company out there. Gary does an outstanding job, plus beats the other companies on price. This is an "A+" rated company in my opinion.
Description of Work: Elite Pool Service has been my pool service company for over 18 years. Weekly, they clean my pool and add chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vernon H.
08/2012
5.0
pool cleaners
  + -1 more
Contact vendor to perform weekly pool maintenance on my pool. He arrived promptly and provide a detailed quoteof services to be provided after inspecting my pool. Very professional and services have exceeded my expectations.
Description of Work: Pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah B.
04/2012
5.0
pool cleaners
  + -1 more
He has also replaced my pool pump and I had a problem with my timer and when he couldn't fix it he had an electrician come in and fix the timer. I was satisfied in how it was handled.
Description of Work: We use them for our pool cleaning services and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

HARVEY L.
11/2011
5.0
pool cleaners
  + -1 more
Everything related to our pool has been problem free for me because I trust Elite Pool Service to do it right.
Description of Work: Gary has maintained our pool and spa for 18 years. How fortunate to have someone in the trade that is as reliable and capable as Gary Hudson. If there is a problem that needs attending Mr. Hudson is quick to respond. This is the only pool he has worked on for us (over 18 years) and it looks as clean and fresh as it did back in 1993. Gary is great with our dogs and they love seeing him every week. Gary is a very interesting person as well. He has traveled the world and maintains many interests.Life would be much simpler if we could find as well rounded a performer as Elite Pool Service for other needs. Gary keeps the pool clean and fresh as well as doing repairs on motors,etc. He takes pride in his work which always shines through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID P.
09/2011
5.0
pool cleaners
  + -1 more
I have had Elite Pool Service as my pool service for over 17 years now. Gary always does a great job and the pool has always looked great...for 17 years now! If you're looking for a dependable and affordable pool service I highly recommend Elite Pool Service.
Description of Work: Weekly pool service, which includes pool cleaning and chenicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    829 E Charing Cross Cir, Lake Mary, FL 32746


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    ELITE POOL SVC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    ELITE POOL SVC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ELITE POOL SVC offers free project estimates.
    No, ELITE POOL SVC does not offer eco-friendly accreditations.
    No, ELITE POOL SVC does not offer a senior discount.
    Yes, ELITE POOL SVC offers emergency services.
    No, ELITE POOL SVC does not offer warranties.
    ELITE POOL SVC offers the following services: Full service pool company. Service: Cleaning and chemicals. Repairs, new equipment sales and installation, leak detection, solar/heating, and renovation.

    Contact information

    829 E Charing Cross Cir, Lake Mary, FL 32746


    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM