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Jax Furniture Refinishing & Upholstering logo

Jax Furniture Refinishing & Upholstering

4.8(
66
)
Furniture Refinishing, Upholstering, Furniture Cleaning,

About us

Offering professional custom upholstering, furniture refinishing, and antique restoration. We are a family business and offer a 100% satisfaction guarantee. We offer free in home estimates and free pickup of your furniture. Our standard charge for delivery is $75. There may be an additional charge for large pieces or extended travel time. We have a large selection of fabrics to choose from for our upholstering service. We can bring them to you to look at or you can stop by our shop. Please call ahead, we are often out on estimates, pickups, and deliveries.

Business highlights

16 years of experience

Services we offer

Custom Upholstering. Furniture Refinishing. Antique Restoration. Caning. Furniture Repairs.

Services we don't offer

Auto or boat upholstery.

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
Our recent projects
  • 2
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    Assorted photos uploaded by Jax Furniture Refinishing & Upholstering

Reviews
4.866 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
5%
2
0%
1
2%
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Filter reviews by service

Showing 1-25 of 66 reviews
Jeanne C.
Sep 2024
5.0
Yes, I recommend this pro
Absolutely recommend Jax Furniture Refinishing & Upholstery. They reupholstered 4 dining room chairs to perfection. Customer service is awesome (thank you Suzanne). Reupholstery was done with an expert eye to detail. Notes: I emailed and filled out online forms for an estimate to several other companies. Only Suzanne responded and did so right away. Once we made contact she never ghosted me, even after they had my chairs in-house. I delivered my chairs. They made it very easy and efficient. They also recommended that the fabric I provided would not work well on my chairs. I worked with Suzanne on picking out new fabric (free fabric samples). The chair reupholstery is incredibly professional. The chair edges and folds around the arms are perfect with no bunching. The underside of the chair is even finished cleanly. I just could not be happier and intend to have my bedroom armchair done by them next. Also, payment online was easy and the price very reasonable and worth every penny. ————- 2nd Review Had JAX Furniture reupholster my bedroom chair and ottoman. I supplied the fabric and they did an awesome job. They updated the original yellow chair style and added a great back pillow. Very happy and tell everyone I know about them. Thanks Suzanne and Bill!
Response from

"Thank you so much for your lovely review, [Member Name Removed]. It is always a pleasure working with you. I hope you enjoy the chairs for years to come. Thanks again and take care!!"

David M.
Dec 2020
5.0
Yes, I recommend this pro
$19,000
They did a beautiful job to repair a table leg with a very bad break. After the repair you cannot tell anything happened.
Response from

"Thank you for the wonderful review! We appreciate you taking the time to let us know you are pleased with our work. We hope you enjoy the table for years to come. Take care!"

Richard F.
Oct 2020
5.0
Yes, I recommend this pro
Very informative but there is a 6 week waiting list
Response from

"HI [Member Name Removed]! Thank you for leaving a review even though you have not used our services. We normally run around 4 weeks out. Since the pandemic, we have been extremely busy and our wait time has increased significantly. We hope you will think of us again in the future. Take Care!"

Nancy R.
Mar 2020
5.0
Yes, I recommend this pro
Postponed due to the virus. I will definitely follow up with them. Seemed professional and reasonable
Response from

"We look forward to working with you! Take care!"

Kim S.
Aug 2019
5.0
Yes, I recommend this pro
$60,000
The quality of the fabric was excellent and the chairs look amazing.
Response from

"Thank you so much for your review! I also thought [Member Information Removed] chairs looked amazing with [Member Information Removed] fabric you picked. I can't wait to see how [Member Information Removed] wing back chairs turn out."

Wanda B.
Jan 2019
5.0
Yes, I recommend this pro
$60,000
all went well. we dropped off furniture on Monday and picked up on Thursday.
Response from

"Thank you so much for leaving your review! We love to hear that you are happy with our work. We hope to work with you again!"

Linda L L.
Dec 2018
3.0
Yes, I recommend this pro
Took weeks longer than told it would be.
Response from

"Thanks for your review. It looks like you called us for an estimate 5 weeks ago. Most refinishing projects take at least a couple weeks and depending on how the project goes can take longer, depending on a lot of factors outside of our control. Furniture refinishing is finicky work. We are told by our customers that we are more efficient than any other furniture shop in town, but regardless, furniture refinishing is almost never going to be "quick," especially not when done right. We're sorry your project took longer than expected and that you are not happy with this, but we do the work just as quick as we can and most of our customers understand that good work takes time, and if we run into speed bumps, as sometimes happens, it can take longer than expected. We wish you the best."

Lisa L.
Sep 2018
1.0
They never called
Response from

"We have no record of you contacting us via email, through our web site, or through the Angie's List Message Center. We also searched our database for your name and address and nothing is coming up. Is it possible that you have us confused with another company? If you could please give us a call at 904-416-1064, send us a message through the Angies's List Message Center, submit a contact form on our web site, or email us and let us know how you tried to contact us so we can research and determine where we missed the connection as certainly this was not our intent."

CHRISTOPHER E.
Jun 2018
5.0
Yes, I recommend this pro
$80,000
The result was remarkable. The piece looks new, the repairs done invisible. I had no idea how beautiful the piece was under the 50+ years of grime and neglect.
Response from

"The chest did turn out beautiful! Thank you for sharing your experience with us! We are thrilled to hear how happy you are and we hope to work with in the future! Take care!"

Susan T.
Jun 2018
5.0
Yes, I recommend this pro
They were easy to work with and did a lovely job. I now have them stripping a bookshelf and staining it for me. This is the third time I have used them.
Response from

"Thank you for taking the time to leave a wonderful review! It is a pleasure working with you! I can't wait to see how the piece we have now turns out. We will see you soon!"

James V.
May 2018
5.0
Yes, I recommend this pro
$264,375
They were very friendly and engaged, talked with me a lot about my furniture when I brought it in and when I picked it up. Very helpful with loading and unloading. Because of my interest in collectible furniture, proudly showed me some unusual pieces they were working on for other customers. All around good experience.
Response from

"Thank you so much for the kind words, it was such a pleasure speaking with you and showing you some of the pieces we are working on. We look forward to working with you in the future on additional pieces."

Lynda D.
May 2018
5.0
Yes, I recommend this pro
$200,000
Excellent refinish job. The cushions on the chairs were too thick and they were more than happy to cut the foam down and redo them.
Response from

"Thank you for taking the time to leave a review of the work we did for you! We are so happy to hear how much you love the chairs and table. It looks beautiful in your home! We hope to work with you again in the future! Take care!"

Donna W.
May 2018
5.0
Yes, I recommend this pro
$160,000
We had two items that needed reupholstering, the sofa arms had been ruined by our old cats, I had planned to have the entire sofa redone, but Bill looked at it and the extra material I had and said he could fix the damaged areas. He did this at the house, and the work was excellent, you would never know a repair had been made. I was thrilled, I like the pattern on my sofa and I really did not want the hassle of trying to find a comparable fabric. My husband's favorite leather chair and ottoman had also had been ruined, we felt it was a total loss and would be cost prohibitive to buy the 4 hides we would need for reupholstering both items. Bill suggested we visit a local leather dealer to see if they had suitable hides. We did this, found the hides we needed and they both look new again. We even had an old camel saddle recovered with the hide left over from the chair project, I cannot say enough about the great customer service, quality and caring and professionalism that I experienced dealing with Jax Furniture Refinishing & Upholstering. They are truly an outstanding company. Thank you Bill and Suzanne
Response from

"Hi, [Member Name Removed]! Thank you for your glowing review! It means the world to us that you took the time to share your experience with us. Take care and we hope to work with you again!"

Ernest C.
Mar 2018
5.0
Yes, I recommend this pro
Suzanne was great at keeping me informed on the progress, and getting further info for the completion of the work. Kevin did a beautiful job refinishing the wood on the rocker and Jose's upholstery work made this 1940's rocker look like new! Reupholstering can be pricey, but having our Mama's chair to enjoy again was worth it!
Response from

"It is our pleasure to bring back to life your family's rocker. We hope you will keep us in mind for any future projects. Take care, and thank you for your kind words about our company."

Michael K.
Dec 2017
5.0
Yes, I recommend this pro
Outstanding job
Response from

"Thank you for your review! We appreciate you taking the time to do so. We hope to work with you again in the future!"

Suzanne N.
Oct 2017
5.0
Yes, I recommend this pro
We had an excellent experience. Bill and Suzanne couldn't have been more supportive and professional. We'd recommend them for anyone looking for top quality upholstery work.
Response from

"Thank you so much for taking the time to post a review. We are thrilled to know that you are pleased with the work we did. We hope you will keep us in mind for any future work. It was a pleasure working with you!"

Nancy W.
Mar 2017
5.0
Yes, I recommend this pro
$30,000
The secretary was moved from North Carolina to Florida, but it was in two pieces and we didn't know it. When the guys moving it picked it up it separated right in the middle. They did a fine job with it. It was rather expensive. They are very professional people and have a broad line of services. We were happy with what they did for us. It's the kind of people That you like. Their facilities were clean. Their employees knew what they were talking about. They kept us informed. They did the work in a timely manner as they gave us an ETA of the delivery of the product to them. We would use them again.
Response from

"Thank you so much for taking the time to leave [Member Information Removed] a review! We are thrilled to hear that you are happy with the work we did for you. I hope you will keep [Member Information Removed] in mind if anything else comes up in the future."

Denice S.
Oct 2016
5.0
Yes, I recommend this pro
$89,200
Workmanship was excellent and completed timely. Bill Kennedy is super to work with; friendly and knowledgeable. I have had several pieces refinished and reupholstered previously and will always call them for any future projects. Suzanne in the office is also a pleasure to work with for scheduling, etc.
Response from

"It was also a pleasure working with you! We appreciate you taking the time to leave such a wonderful review for us. We hope to work with you again in the future!"

William C.
Aug 2016
5.0
Yes, I recommend this pro
didn't get the work done.
Response from

"Hello! We are glad you gave us the opportunity to quote you on the work. I hope you'll think of us in the future!"

DONALD K.
Jun 2016
5.0
Yes, I recommend this pro
$17,500
Very professional organization to work with. Bill Kennedy, the owner, came to the house and evaluated the work requirement and gave a very detailed estimate.  He was excellent at explaining the scope of work and their schedule.

They have a big backlog, so be prepared to wait. They put you on a list and let you know when they are able to start your job.  I decided to bring the piece to their shop and pick it to save the $150 pickup-delivery charge. Scheduling and payment arrangements are made with their office manager, Susanne, who is extremely nice and efficient to deal with.

according to their website, they will give you a tour of the shop, which I did when I brought the piece to them.  Very impressive, my guide was a very knowledgable craftsman named Byron.  He is the person that did our job.  Work was excellent.

Bill Kennedy also gave us prices for refinishing an antique dining table and a favorite coffee table which we are planning to have them refinish.




Response from

"Thank you for your lovely review! We are thrilled that you are happy with the work we did for you. We look forward to working with you on the other pieces."

Nancy K.
May 2016
5.0
Yes, I recommend this pro
$45,000
.
Response from

"We are happy to hear you're pleased with our work! Thank you for taking the time to leave a review. We hope to have the opportunity to work with you again."

Jim N.
Apr 2016
5.0
Yes, I recommend this pro
$15,700
unknown
Response from

"Thank you for your review! We are delighted to hear you're happy with our work. I will let Bill know what you said. We hope to work with you again in the future!"

Gregg R.
Apr 2016
5.0
Yes, I recommend this pro
$130,000
unknown
Response from

"Thank you for your wonderful review! We are very happy that you like the work we did for you. We hope you enjoy the furniture for years to come. Please keep us in mind for any future projects you may have."

Lynda I.
Mar 2016
5.0
Yes, I recommend this pro
$580,000
Excellent!  Everything is gorgeous!  I found Jax Furniture on Angie's List.  With all of their wonderful reviews, they are the only company I contacted.  From the beginning they have all been terrific to work with.  They picked up furniture three times from three locations, making it easy for me.  All of the furniture is quite old (early 1900's and 1940's) and had not previously been refinished.  The dresser and vanity had wood details missing and the tops had plywood covered with fabric.  Jax Furniture did a fabulous job and they were able to replicate the missing wood and cover the plywood with mahogany.  You'd never know this had been done.  The furniture looks like it must have when it was new.  They also did a fabulous job in reupholstering the chairs.  if there is anything not perfect about the furniture, I haven't found it.   They are a great company to work with and I highly recommend them.
Response from

"Thank you for your glowing review! We are thrilled that we were able to restore your family furniture. We love to bring old pieces back to life so that you can enjoy them for many years to come. Thank you again for taking the time to post your review."

James J.
Feb 2016
5.0
Yes, I recommend this pro
$100,000
unknown
Response from

"Thank you for your review! We are thrilled that we were able to restore the table that has so many good memories for you and your family. I hope you will keep us in mind for any future projects. Thank you again for taking the time to let us know how much the results of our work meant to you."

Showing 1-25 of 66

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State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jax Furniture Refinishing & Upholstering is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: Closed Sunday: Closed
Jax Furniture Refinishing & Upholstering accepts the following forms of payment: Check
Yes, Jax Furniture Refinishing & Upholstering offers free project estimates.
No, Jax Furniture Refinishing & Upholstering does not offer eco-friendly accreditations.
No, Jax Furniture Refinishing & Upholstering does not offer a senior discount.
No, Jax Furniture Refinishing & Upholstering does not offer emergency services.
Yes, Jax Furniture Refinishing & Upholstering offers warranties.
Jax Furniture Refinishing & Upholstering offers the following services: Custom Upholstering. Furniture Refinishing. Antique Restoration. Caning. Furniture Repairs.
Auto or boat upholstery.

Contact Information

2180 Emerson Street #102, Jacksonville, FL 32207

Service Hours

Sunday:Closed
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:8:30 AM - 5:00 PM
Saturday:Closed
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