"We are grateful you took the time to give us this outstanding review. My entire team here diligently works on providing exceptional service and providing solutions to our customer's needs. Thank you for taking the time to share your appreciation. It'll be a pleasure to assist you anytime you have another project down the road. Have a good day!"

"Thank you for taking the time to let me know you had such a great experience with my team. I am thrilled to let my team know how satisfied you are with their service. Thank you again and have a great weekend!"

"It means so much for you to post this five-star review. Thank you for your business and stay safe this week. If you need any of my teams, we're just a phone call away!"

"It makes my morning seeing your review. Thank you for taking the time to write this, and to let me know your experience. I'll be sure to share your feedback about the excellent service my team provided, you'll make their day! Thank you! See you next time you need a helping hand."

"We are so glad to hear this, [Member Name Removed]! David Gray is always here to save your day!"

"We are so glad [Member Information Removed] hear this, [Member Name Removed]. Speed and efficiency is the David Gray way!"

"Thank you for taking the time to share this review and highlight the professionalism and great customer service received from my plumbing team. We understand that cost is an important consideration for our customers, and we have been committed to providing the best value for the level of service and guarantees we offer. As a company whose ethos is honest service, we take your feedback seriously and always welcome you to reach out to us to discuss your feedback further. Have a great week!"

"We're sorry to hear that you're unsatisfied with your recent experience. I will have a supervisor reach out to you directly. We will review your account internally to address the processes that caused this issue and hope you will allow us to serve you better in the future. Thank you!"

"We are sorry to learn about your dissatisfaction with us especially being after service was completed you gave my company a 5 star google review expressing you received excellent service. We have always been committed to transparent, fair pricing and the promise of exceptional service with warranty on all work. It's unfortunate to see you unhappy after rates were discussed and approved, however, we are upfront about costs so you can make the best-informed decision on how to proceed with services. We would like to have a conversation with you about service, and if you are willing, we do ask that you reach out to our team at your earliest convenience. We look forward to hearing from you, and until we connect, wish you all the best!"

"The entire DG team takes great pride in our 568 5-star Angi reviews and our 2,000+ 5-star Google reviews. They are the result of our great service and our commitment to our clients. They most certainly are not fake. Some companies pay by commission. DG doesn't. A member of my team will review your call can get back to you. Gary D. Gray"

"[Member Name Removed] - Thanks for the feedback! I will review the pricing provided to you by the Technician and make any corrections necessary. Home Depot is great retailer, but they are not in the Home Service business. I wouldn't view them as a reliable resource for Home Service pricing as their knowledge of Home Service is about as limited as my knowledge of Retail. Gart D Gray"

"Thank you for trusting my family's company to assist with the recent work. It means a lot to know my team delivered the high level of service I expect of them. It'll be a pleasure to assist you anytime you have another project down the road. Have a good day!"

"We're sorry to hear that you're unsatisfied with our pricing. We aim to provide top-quality services and products with fair pricing. Providing the service, responsiveness, and quality work you received has costs associated with it. This starts with paying my team fair wages and ends with us standing behind our work, as we have for the last 40 years. Thank you for the feedback, we will be here if you need us."

"It means so much for you to post this five-star review. Your business means a lot to my family and me. Thank you again, have a great week."

"I appreciate you taking the time to leave this comment. Our goal is to provide our customers with upfront pricing and multiple options, so they feel comfortable in their choice. I will have a manager contact you directly about this. I appreciate you giving this valuable feedback."

"Thank you for taking the time out to share your experience. We are always here if you need us in the future."

"Thank you for the feedback and choosing David Gray Plumbing. We enjoy and look forward to servicing you again in the future."

"Thank you for taking the time to share your feedback and choosing David Gray. We look forward to continuing to provide you with a excellent experience an service."

"Thank you for the feedback glad we could rectify that small issue and continue to provide you with great service. Thank you again!"

"[Member Name Removed], thank you for the feedback about the recent plumbing help in your home. Always here for you if you ever need us again. I appreciate you"